Search Hotels Near Playacar Beach, Playa del Carmen

"The beach is covered in seaweed, the beach itself is very beautiful and large"

"I recently stayed at Xcaret Resort and unfortunately had a very disappointing experience. The overall cleanliness was far below expectations. The room was dirty upon arrival, which immediately made the stay uncomfortable. The beach, which is usually the highlight of a resort, was also not well maintained. It was noticeably dirty and not inviting at all. On top of that, the beach chairs were old, worn out, and some were even broken, making it difficult to relax and enjoy the area. Overall, the resort seems poorly maintained, and it did not meet basic standards of cleanliness and comfort. I would not recommend staying here unless significant improvements are made."

"I need a call from Expedia."

"Rooms were clean and the facility was well-maintained. Excellent and abundant food selection."

"First and foremost, I want to say that Adriano, our butler was genuinely amazing. The food was as great, staff was friendly, This was our third visit there and we will continue to return!"

"Everything was great. We love this location close to shopping and activities."

"Outdated rooms and not too clean. Other than that it was ok."

"It was excellent family vacation place"

"The hotel was beautiful however the main lobby was very hot. The suite we stayed was clean but as we arrive the toilet was broken I have to ask them to fix it twice the sliding door is also hard to open they had to fix it during my stay. My suite was not cleaned everyday unless I put the sign to clean it and I’m not sure If there was a bed bugs in the bed my son was has three bites and got swollen. The food was great and the stuff will friendly but some stuff in the buffet and the pool bar are not welcoming and hard to approach. The massage spa was the best stuff was very friendly and the massage was very good. Over all I will rate my stay 7/10."