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Wyndham Alltra Playa del Carmen Adults Only All Inclusive

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Exterior detail
2 outdoor pools, a rooftop pool, pool cabanas (surcharge)
2 outdoor pools, a rooftop pool, pool cabanas (surcharge)
2 outdoor pools, a rooftop pool, pool cabanas (surcharge)

Overview of Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

4.0 star property

8.6/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • All-inclusive
  • Spa
Constituyentes Number 1, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationQuinta Avenida1 min walk
  • Popular LocationMamitas Beach3 min walk
  • Popular LocationPlaya del Carmen Main Beach4 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)50 min drive

Room options

About this area

Playa del Carmen

Wyndham Alltra Playa del Carmen Adults Only All Inclusive is located in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen, and is in a shopping district and on the beach. Xcaret Eco Theme Park is a popular attraction and the area's natural beauty can be seen at Playa del Carmen Main Beach and Maroma Beach. Xaman Ha Aviary and Cenote Chaak Tun are also worth visiting. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with ecotours.

What's nearby

  • Quinta Avenida - 1 min walk
  • Quinta Alegría Shopping Mall - 2 min walk
  • Mamitas Beach - 3 min walk
  • Pier Navega - 3 min walk
  • Playa del Carmen Main Beach - 4 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive


  • Yo Amo Tacos - 2 min walk
  • Ah Cacao Chocolate Café - 2 min walk
  • Pelicanos - 3 min walk
  • Tacontenedor - 3 min walk
  • Texas Bbq Co. - 3 min walk

About this property

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Adults-only beachfront aparthotel

Property Location
With a stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive, you'll be steps from Quinta Avenida and 3 minutes by foot from Mamitas Beach Club. This 4-star property is 0.2 mi (0.4 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal.

Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms with separate bathtubs and showers are provided. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a complimentary water park, an outdoor pool, and a sauna. Additional features at this property include complimentary wireless Internet access, gift shops/newsstands, and a banquet hall.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite to eat at one of the property's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the beach bar or one of the 4 bars/lounges.

Business, Other Amenities
Featured amenities include a business center, a 24-hour front desk, and ATM/banking services.
Wyndham Alltra Playa del Carmen Adults Only All Inclusive offers 287 air-conditioned accommodations with minibars and laptop-compatible safes. 55-inch LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of towels can be requested.

2 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include deep-tissue massages, hot stone massages and sports massages. The spa is open daily.

All-inclusive details

This aparthotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Room service during certain hours
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities


On-site entertainment and activities
On-site live performances
Theme parties

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBTQ) guests.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)


Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities


  • On the beach
  • Beach cabanas (surcharge)
  • Beach towels


  • 2 outdoor pools
  • Rooftop pool
  • Umbrellas
  • Sunloungers
  • Full-service spa
  • Pool cabanas (surcharge)
  • Spa open daily
  • Prenatal massages
  • Hot stone massages
  • Deep-tissue massages
  • Sports massages


  • Free WiFi

Parking and transport

  • No on-site parking available
  • On-site car hire

Restaurants on site

  • Ventanas
  • Zarape
  • Bella
  • Brasas
  • Off The Hook

Food and drink

  • Coffee/tea maker


  • Free full breakfast available daily 7:00 AM–11:30 AM
  • 6 restaurants and 1 coffee shop/cafe
  • 2 poolside bars, 4 bars/lounges, 1 beach bar and 1 swim-up bar
  • Manager's reception (free)
  • Minibar
  • Snack bar/deli
  • Room service available


  • Bed sheets provided


  • Shower
  • Rainfall shower head
  • Soap
  • Towels provided
  • Free toiletries
  • Hairdryer
  • Toilet paper
  • Shampoo


  • 55-inch LED TV with cable service

Outdoor areas

  • Rooftop terrace
  • Outdoor furniture
  • Outdoor entertainment area

Work spaces

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference centre


  • Air conditioning


  • Service animals only (pets not allowed)


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held shower head
  • In-room accessibility (selected rooms)
  • Step-free path to entrance
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Laptop-compatible safe
  • Communal living room

Location highlights

  • Near the ocean
  • Near the boardwalk
  • In the shopping district

Things to do

  • Fitness centre
  • Wine-tasting room
  • Yoga classes on site
  • Theme parks nearby
  • Golf nearby
  • Scooter/moped rentals nearby
  • Ecotours nearby

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector


  • 287 rooms
  • 3 floors
  • 4 buildings
  • Built in 1999
  • Romance packages available

Similar properties

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Check-in from 3:00 PM - midnight
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 8:00 AM to 8:00 PM
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)




Rating 10 - Excellent. 1037 out of 1791 reviews" "
" "10 - Excellent 58%
Rating 8 - Good. 447 out of 1791 reviews" "
" "8 - Good 25%
Rating 6 - Okay. 156 out of 1791 reviews" "
" "6 - Okay 9%
Rating 4 - Poor. 71 out of 1791 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 80 out of 1791 reviews" "
" "2 - Terrible 4%




Staff & service




Property conditions & facilities




10/10 Excellent


Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had such an amazing time at this hotel! The hotel is beautiful (the pictures don't do it justice), the employees are extremely professional and friendly, and the food at the buffet was very good. We had an ocean view room and it was very spacious and comfortable. The hotel is also very well located, just 3 blocks away from la Quinta Avenida where you will find bars, restaurants, shopping malls, etc. The only thing that wasn't great is that the beach in front of the hotel is basically non-existent, but you can just walk 3 minutes and enjoy the beach in front of the hotel next door.

2/10 Terrible


Travelled with family
Disliked: Amenities, property conditions & facilities
The rooms ocean room view where not available that where booked We went elsewhere
Stayed 4 nights in Jan 2023

10/10 Excellent


Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend, I love the personal, and the food was good, I recommend it.
Stayed 3 nights in Jan 2023

6/10 Okay


Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We liked the staff was very friendly. Room was clean. It was walking distance to 5th avenue. Nice views close to beach. they didn't manage drunk people in the halls after midnight. I probably wouldn't return. Thank you
Stayed 4 nights in Jan 2023

8/10 Good


Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall, this hotel was a great a place to stay. The pros: The location was amazing, right on the water with a beach and access to 5th avenue for walking and shopping. Staff was always friendly and helpful. The dining options were great, lots of great options without paying for upgrades. Always felt very safe, even when not at the hotel. The hotel spa was amazing, not cheap, but worth it. The cons: There is limited seating at the pool, so if you’re not an early riser, good luck. They don't serve alchol till 11, so no mimosas or bloody mary's for breakfast. Just make sure you plan ahead. They don't have a big select of beer and wine, unless you pay an up charge for premium alchol (each drink). This was our first time in Playa Del Carmen and we loved it. Make sure you do some excursions and see the amazing places around there. You can book through the hotel or there are great options outside of the property. I would recommend this hotel for sure.
Stayed 8 nights in Jan 2023

8/10 Good


Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property is excellent, located at the heart of the city with its vibrant in environment. However beach space is very small with rocky bottom so there is no ocean swimming. To swim in the ocean, you have to walk about a 100 yards to Hilton’s hotel beach. No umbrellas on the beach, only cabanas. Another small shore site right under hotel given to fishing boats, not being cleaned from see weeds so there is distinct smell of see weeds near the beach.
Stayed 7 nights in Jan 2023

10/10 Excellent


Travelled with family
Liked: Cleanliness, property conditions & facilities
Great time. Staff all friendly. Easy to communicate and a very short distance to the beach front
Stayed 4 nights in Jan 2023

10/10 Excellent


Travelled with partner
Liked: Amenities, property conditions & facilities
Small, convenient,quiet, beautiful, pleasant stay !!!
Stayed 4 nights in Jan 2023

10/10 Excellent

Mary Jean

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Wonderful resort, friendly staff and we will definitely come back.

8/10 Good

Ruth C, The Villages

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Really a pretty resort. We liked the food in the restaurants - but the buffet was just okay. Would really help if the resort would HEAT UP the pool ! It is too cold and that can ruin the experience at this resort.