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Occidental at Xcaret Destination - All Inclusive

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Exterior
On the beach, white sand, beach towels, beach massages
On the beach, white sand, beach towels, beach massages
On the beach, white sand, beach towels, beach massages
7 outdoor pools, pool loungers

Overview of Occidental at Xcaret Destination - All Inclusive

VIP Access

Occidental at Xcaret Destination - All Inclusive

4.0 star property

8.2/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning
Map
Carretera Federal 307, KM 282, Chetumal a Puerto Juarez, Xcaret, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationCenote Santa Cruz16 min walk
  • Popular LocationXplor Theme Park4 min drive
  • Popular LocationXcaret Eco Theme Park5 min drive
  • AirportPlaya Del Carmen, Quintana Roo (PCM)10 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Playa del Carmen

Occidental at Xcaret Destination - All Inclusive is located on the beach and in an area with good shopping. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit Plaza Las Americas and Quinta Avenida. Travelling with kids? Don't miss Xcaret Eco Theme Park and Xplor Theme Park. Take the opportunity to explore the area for water adventures such as swimming and other activities like golfing. Guests appreciate the property's quiet location.

What's nearby

  • Cenote Santa Cruz - 16 min walk
  • Xplor Theme Park - 4 min drive
  • Xcaret Eco Theme Park - 5 min drive
  • Mahi Golf Course - 16 min drive
  • Playacar Golf Club - 19 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 58 min drive

About this property

Occidental at Xcaret Destination - All Inclusive

4-star all-inclusive property refurbished in 2016 and located near Xcaret Eco Theme Park
You can look forward to free full breakfast, a nightclub and a swim-up bar at Occidental at Xcaret Destination - All Inclusive. With a white sand beach, a beach bar and beach massages, this property is the perfect place to soak up some sun. Treat yourself to a deep-tissue massage or other spa services. Be sure to enjoy a meal at any of the 10 on-site restaurants, which feature international cuisine and garden views. Enjoy the gym, as well as activities, such as beach volleyball, snorkelling and ecotours. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a poolside bar and a free food/drink shopping service.
Other perks at this property include:
  • 7 outdoor pools and a children's pool, with sunloungers and a swim-up bar
  • Free self-parking
  • 2 outdoor tennis courts, tour/ticket information and a 24-hour front desk
  • 2 meeting rooms, concierge services and luggage storage
  • Guest reviews give good marks for the family-friendly amenities, quiet location and helpful staff
Room features
All 765 rooms boast comforts such as premium bedding and air conditioning, as well as perks such as safes and minibars. Guests reviews give good marks for the cleanliness rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs and composting
  • Bathrooms with showers and free toiletries
  • 37-inch LED TVs with cable channels
  • Wardrobes/cupboards, balconies and eco-friendly cleaning products

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports are included.

Land activities

Fitness facilities
Miniature golf
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)

Social distancing

Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
On-site PCR testing is available for a on-site COVID-19 testing (PCR screening) is available for a fee, and antigen/rapid COVID-19 testing is also available for a fee; reservations required for on-site testing
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM–11:00 AM
  • 10 restaurants and 1 coffee shop/cafe
  • 10 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Room service available

Restaurants on site

  • Le buffet
  • Steak House
  • Los Olivos
  • La Hacienda
  • D Oriental

Things to do

  • 7 outdoor pools
  • 2 outdoor tennis courts
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Evening entertainment
  • Fitness centre
  • Table football
  • Nightclub
  • Playground
  • Sauna
  • Shopping centre
  • Snorkelling
  • Spa services
  • Table tennis
  • Tennis
  • Volleyball

Family friendly

  • 7 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms - 2

Outdoors

  • Beachfront location
  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Music library
  • Renovated entire property – December 2016

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down duvet
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 37-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Composting
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: USD 1.40 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Occidental All Inclusive
Occidental Grand Xcaret
Occidental Xcaret Destination All Inclusive Playa del Carmen
Occidental Xcaret Grand
Xcaret Grand Occidental
Occidental Xcaret Destination Playa del Carmen
Occidental Grand Resort All Inclusive
Occidental Xcaret Destination All Inclusive

Frequently asked questions

Does Occidental at Xcaret Destination - All Inclusive have a pool?

Yes, this property has 7 outdoor pools and a children's pool.

How much does it cost to stay at ?

As of 7 Dec 2022, prices found for a 1-night stay for 2 adults at on 13 Dec 2022 start from ₹17,599.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Occidental at Xcaret Destination - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Occidental at Xcaret Destination - All Inclusive?

Self-parking is free at this property.

What time is check-in at Occidental at Xcaret Destination - All Inclusive?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Occidental at Xcaret Destination - All Inclusive?

Checkout is at 11:00 AM.

Are there all-inclusive benefits at Occidental at Xcaret Destination - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include mini golf, tennis, volleyball and more.

Where is Occidental at Xcaret Destination - All Inclusive located?

This Playa del Carmen property is on the beach, 0.1 mi (0.1 km) from Xcaret Eco Theme Park, and within 6 mi (10 km) of Xplor Theme Park and Quinta Avenida. Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal are also within 6 mi (10 km).

Overall score and ratings

8.2

Very good

Rating 10 - Excellent. 1120 out of 2193 reviews" "
" "10 - Excellent 51%
Rating 8 - Good. 532 out of 2193 reviews" "
" "8 - Good 24%
Rating 6 - Okay. 265 out of 2193 reviews" "
" "6 - Okay 12%
Rating 4 - Poor. 148 out of 2193 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 128 out of 2193 reviews" "
" "2 - Terrible 6%

9.0/10

Cleanliness

8.5/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

christine
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Reeshel customer service was phenomenal she helped reserve and was always attentive to our needs. The resort is huge we got to experience the majority of it definitely recommend it.

10/10 Excellent

Robert Anthony
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even before I began my trip I was contacted by my own personal concierge Reeshel Thompson and told me how to get a personal taxi, made sure to ask if i needed anything for my arrival etc. She also checked on me during stay and helped me with a late check out for my flight was not till 7pm. The resort was epic! The food was great, customer service was great, entertainment was fantastic, the resort was larger than I expected and had a trolley to drive you around. The disco was fantastic and just a great experience for all ages. The beach was clean and pools were fantastic.

6/10 Okay

Scott
Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Booked a King bed Room and it wasn't available when we arrived . Got put in a 2 queen bed room not what I booked.

8/10 Good

Anita
Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Thought it was very nice . Most of the staff were very friendly and helpful. The lagoon was Amazing!!!! The sliding glass door in our room had a broken lock. Overall would come again!