Palmaïa-The House of AïA: All Inclusive Wellness Resort

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Where to?

Dates

November 2025

18

December 2025

6 outdoor pools, open 8:00 AM to 8:00 PM, free pool cabanas

Queen Suite Ocean View | Premium bedding, free minibar, in-room safe, blackout curtains

Body treatments, hydrotherapy, aromatherapy, hot stone massages

Luxury

VIP Access

9.8

Exceptional

Eco-luxury escape in tropical paradise

Surrounded by lush jungle and pristine beaches, this serene retreat offers a modern, rustic, and eco-friendly design. Indulge in gourmet plant-based cuisine, luxurious spa treatments, and daily wellness rituals, all while enjoying spacious oceanfront rooms and tranquil cabanas.

Popular amenities

Bar
Gym

₹96,986 total

includes taxes & fees

1 Dec - 2 Dec

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Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

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Room options

Check availability for these dates

Tonight

Nov 18 - Nov 19

Tomorrow

Nov 19 - Nov 20

All rooms

1 bed

2 beds

3+ beds

Showing 20 of 20 rooms

King Suite with Bathtub

Exceptional

Highlights

Furnished balcony or patio

Separate sitting area

Private indoor hot tub

Air conditioning

Free minibar items

Smart TV

Pillow menu

Premium bedding

534 sq ft
1 bedroom
Sleeps 2
1 King Bed

Queen Suite

Exceptional

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Free minibar items

Smart TV

Pillow menu

Premium bedding

Ceiling fan

534 sq ft
1 bedroom
Sleeps 3
2 Queen Beds

Premium bedding, free minibar, in-room safe, blackout curtains

Family King Suite

Exceptional

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Free minibar items

Smart TV

Pillow menu

Premium bedding

Ceiling fan

534 sq ft
1 bedroom
Sleeps 4
1 King Bed and 1 Large Single Bunk Bed

Family Master Suite

Highlights

Furnished balcony or patio

Separate sitting area

Private indoor hot tub

Air conditioning

Free minibar items

Smart TV

Pillow menu

Premium bedding

710 sq ft
2 bedrooms
Sleeps 4
1 King Bed and 1 Single Bunk Bed

King Suite

Exceptional

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Free minibar items

Smart TV

Pillow menu

Premium bedding

Ceiling fan

538 sq ft
1 bedroom
Sleeps 2
1 King Bed

Quadruple Suite Deluxe

645 sq ft
Sleeps 4

Quadruple Suite Master

828 sq ft
Sleeps 2

Double Suite Deluxe

645 sq ft
Sleeps 2

Double Suite Deluxe

645 sq ft
Sleeps 2

Triple Suite Deluxe

645 sq ft
Sleeps 3

Family King Suite Ocean View

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Free minibar items

Smart TV

Pillow menu

Premium bedding

Ceiling fan

534 sq ft
1 bedroom
Sea view
Sleeps 4
1 King Bed and 1 Large Single Bunk Bed

King Suite Ocean View

Exceptional

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Free minibar items

Smart TV

Pillow menu

Premium bedding

Ceiling fan

534 sq ft
1 bedroom
Sea view
Sleeps 2
1 King Bed

King Suite with Bathtub Ocean view

Exceptional

Highlights

Furnished balcony or patio

Separate sitting area

Private indoor hot tub

Air conditioning

Free minibar items

Smart TV

Pillow menu

Premium bedding

534 sq ft
1 bedroom
Sea view
Sleeps 2
1 King Bed

Queen Suite Ocean View

Exceptional

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Free minibar items

Smart TV

Pillow menu

Premium bedding

Ceiling fan

534 sq ft
1 bedroom
Sea view
Sleeps 3
2 Queen Beds

Family Master Suite Ocean View

Exceptional

Highlights

Furnished balcony or patio

Separate sitting area

Private indoor hot tub

Air conditioning

Free minibar items

Smart TV

Pillow menu

Premium bedding

712 sq ft
2 bedrooms
Sea view
Sleeps 4
1 King Bed and 1 Single Bunk Bed

Double Suite Deluxe with Ocean View

645 sq ft
Sleeps 2

Quadruple Suite Deluxe with Ocean View

645 sq ft
Sleeps 4

Bathroom | Designer toiletries, hair dryer, bathrobes, slippers

Double Suite Deluxe with Ocean View

645 sq ft
Sleeps 2

Triple Suite Deluxe with Ocean View

645 sq ft
Sleeps 3

Quadruple Suite Master with Ocean View

828 sq ft
Sleeps 2

About the area

Paseo Xaman Ha, Lt.1, Playacar, Playa del Carmen, QROO, 77710

What's nearby

Playacar Beach - 1 min walk - 0.1 km
Piste Cyclable sur Paseo Xaman-Ha - 18 min walk - 1.5 km
Mahi Golf Course - 6 min drive - 1.5 km
Playacar Golf Club - 8 min drive - 2.2 km
Quinta Avenida - 16 min drive - 3.9 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 57 min drive

Restaurants

‪Viva Wyndham Maya - ‬5 min drive
‪Bar Arrecife - ‬16 min walk
‪rosa roja - ‬18 min walk
‪La Terraza - ‬5 min drive
‪Festival Grand Buffet - ‬7 min walk

About this property

Palmaïa-The House of AïA: All Inclusive Wellness Resort

Luxury all-inclusive property near Xaman Ha Aviary

Located close to Piste Cyclable sur Paseo Xaman-Ha and Playa del Carmen Maritime Terminal, Palmaïa-The House of AïA: All Inclusive Wellness Resort provides 2 swim-up bars, a beach bar and a terrace. With a beachfront location, beachfront dining and free beach cabanas, this property is the perfect place to soak up some sun. Treat yourself to a massage, a body scrub or hydrotherapy at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, brunch, dinner and Mediterranean cuisine. Yoga classes are offered at the health club; other things to do include beach yoga. Stay connected with free in-room WiFi, and guests can find other amenities, such as designer shops on-site and a coffee shop/cafe.

Other perks include:

6 outdoor pools and a children's pool, along with 2 swim-up bars, free cabanas and sunloungers
Free self-parking
Free bike hire, a free beach club on-site and supervised childcare (surcharge)
Beach towels, massage treatment rooms and a 24-hour front desk
Guest reviews speak highly of the helpful staff and first-rate property condition

Room features

All 234 rooms offer comforts, such as 24-hour room service and free international calls, as well as thoughtful touches, such as premium bedding and pillow menus.

Other conveniences in all rooms include:

Baby baths, art supplies and childcare services
Designer toiletries and hairdryers
50-inch Smart TVs with digital channels
Furnished balconies or patios, wardrobes/cupboards and separate sitting areas

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks and beverages included

24-hour room service

In-room minibar (all beverages included)

Meals and beverages at companion properties

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Yoga

Entertainment

On-site entertainment and activities

On-site live performances

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Limited on-site parking

Food and drink

2 swim-up bars
3 bars/lounges
4 restaurants
A beach bar
A coffee shop/cafe
Snack bar/deli

Restaurants on site

Eolo Beach Club
LEK
MAR DE OLIVO
SU CASA
UME

Things to do

24-hour gym
6 outdoor pools
Beach yoga
Children's pool
Designer stores
Free beach club
Free bicycle rentals
Free children's club
Full-service spa
Paddleboard

Family friendly

6 outdoor pools
Art supplies
Baby bath
Children's pool
Free children's club
In-room babysitting
Snack bar/deli
Supervised activities for children (surcharge)

Conveniences

24-hour front desk
ATM
Hair salon
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Free beach cabanas
Free pool cabanas
On the beach
On the waterfront
Outdoor entertainment area
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace

Full-service spa

5 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Smooth flooring in room
Wheelchair accessible (may have limitations)

More

4 floors
7 buildings
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Built in 2019
Locally-owned and organised tours and activities
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Pillow menu
Premium bedding

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

50-inch smart TV with digital channels

Food and drink

24-hour room service
Electric kettle
Espresso maker
Free bottled water
Free stocked minibar

More

Air conditioning (climate-controlled)
Ceiling fan
Cleaning products are eco-friendly
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free international calls
Free local calls
Iron/ironing board
Laptop-compatible safe
Phone
Separate sitting area
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Children under 4 years old are not permitted.

This property serves mostly plant-based meals.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve high chair

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Children under 4 years old are not permitted.

Property Registration Number 0123008e230fa

We should mention

Pool access available from 8:00 AM to 8:00 PM

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sandos Palm Bay Playacar All Inclusive All-inclusive property

Sandos Palm All Inclusive All-inclusive property

Sandos Palm All Inclusive

Palmaïa Riviera Maya All Inclusive All-inclusive property

Palmaïa Riviera Maya All Inclusive Playa del Carmen

All-inclusive property Palmaïa Riviera Maya - All Inclusive

Palmaïa Riviera Maya - All Inclusive Playa del Carmen

Palmaïa Riviera Maya All Inclusive

Sandos Palm Bay Playacar All Inclusive

Palmaia Riviera Maya Inclusive

Frequently asked questions

Does Palmaïa-The House of AïA: All Inclusive Wellness Resort have a pool?

Yes, this property has 6 outdoor pools and a children's pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Palmaïa-The House of AïA: All Inclusive Wellness Resort?

As of 18 Nov 2025, prices found for a 1-night stay for 2 adults at Palmaïa-The House of AïA: All Inclusive Wellness Resort on 1 Dec 2025 start from ₹79,952.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Palmaïa-The House of AïA: All Inclusive Wellness Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Palmaïa-The House of AïA: All Inclusive Wellness Resort?

Self-parking is free at this property.

What time is check-in at Palmaïa-The House of AïA: All Inclusive Wellness Resort?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Palmaïa-The House of AïA: All Inclusive Wellness Resort?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Palmaïa-The House of AïA: All Inclusive Wellness Resort?

Yes, the property is all-inclusive. All food and drinks are included, and activities include yoga classes.

Where is Palmaïa-The House of AïA: All Inclusive Wellness Resort located?

Nestled on the beach, this Playacar property is within 3 mi (5 km) of Piste Cyclable sur Paseo Xaman-Ha, Xaman Ha Aviary and Playa del Carmen Maritime Terminal. Quinta Avenida is 2.3 mi (3.7 km) away.

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Palmaïa-The House of AïA: All Inclusive Wellness Resort Reviews

9.8

Exceptional

10

Cleanliness

10

Location

9.8

Staff & service

10

Eco-friendliness

9.8

Property conditions & facilities

10/10 Excellent

Marie

11 Nov 2025

Liked: Cleanliness, property conditions & facilities

This place was a dream. Beautiful location, incredibly friendly staff, delicious food. Rooms were lovely and clean. Multiple pools, wonderful activities. Can’t wait to go back!

Stayed 5 nights in Nov 2025

10/10 Excellent

Erin

24 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Outstanding service and food

Stayed 7 nights in Oct 2025

10/10 Excellent

Natalia V

18 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It’s a stunning resort - we keep coming back … it’s our 5th time here!!!

Stayed 5 nights in Oct 2025

10/10 Excellent

Casey

7 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing place to stay. Clean, friendly staff, the best food- I can’t say enough good things about this place!

Stayed 4 nights in Oct 2025

10/10 Excellent

Linda

5 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The most magical and peaceful all inclusive resort I have ever visited. Highly recommend and cannot wait to return…many times.

Stayed 7 nights in Sep 2025

10/10 Excellent

Nika

5 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was wonderful. Looking forward to coming back again.

Stayed 5 nights in Sep 2025

10/10 Excellent

Anuj

5 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent overall

Stayed 2 nights in Oct 2025

10/10 Excellent

Carly Louise

19 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Best vacation ever. Felt like we were the only people there.

Stayed 5 nights in Sep 2025

10/10 Excellent

Todd

17 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful vegan options, attentive staff and beautiful surroundings!

Stayed 3 nights in Aug 2025

10/10 Excellent

ADRIANA MARCELA

31 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This place is magic

Stayed 7 nights in Aug 2025

10/10 Excellent

Dawn

20 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The best resort experience I have ever experienced. The food, the spa and service was outstanding.

Stayed 4 nights in Aug 2025

10/10 Excellent

Quinniesha

12 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This resort is the perfect combination of a beach retreat and a wellness resort. I loved everything about my stay and will definitely return in the future!

Stayed 4 nights in Aug 2025

10/10 Excellent

Heather

21 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

It was truly an amazing experience.

Stayed 7 nights in Jul 2025

10/10 Excellent

Jacqueline

13 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was my 2nd time staying at Palmaia. Initially, I attended a wellness retreat then returned for a solo R&R getaway. I love this place. Service, food, spa, coffee shop, claasses, everything is top notch. Totally worth the price. The Nomadic Guides Oscar & Adriana were amazing.

Stayed 4 nights in Aug 2025

10/10 Excellent

Vladimir

6 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful resort with great food, amenities and five star service.

Stayed 3 nights in Jun 2025

10/10 Excellent

angela

15 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A soul nurturing and soul changing experience! The most magical place I have ever found. I am already planning my next visit.

Stayed 3 nights in Aug 2025

10/10 Excellent

Edward

2 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Palmaia staff go above and beyond to ensure guests have the best experience. I’ve stayed twice, and I’m already looking to return.

Stayed 3 nights in Jul 2025

10/10 Excellent

Marco Antonio

11 Nov 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is our 2nd time visiting Palmaia and it was just as magical as the first visit 3 years ago. Everything about our stay was amazing. The rituals that we attended were Yoga, Cacao ceremony, Fermentation class (bread making), and watercolor painting. We highly recommend these activities. Shout out to Mauricio! He has a lot of knowledge regarding fermentation and cooking. We also booked a spa service at Atlantis and it was relaxing and rejuvinating. We were surpised by monkeys outside of the spa waiting area, which added a wonderful surpise to the peacefulness of the space. Every meal was delcious and was matched by top notch service. Special shout out to our waiters Luis and Alejandro. Ismael at Eolo was also great! We loved hanging out at the bar in the evening next to the fire and listening to music. The entire crew including our nomad guides (Karen and Andres) were extremely gracious, kind, and accomodating. Thank you for taking great care of us! We loved every minute of our visit.

Stayed 4 nights in Nov 2025

10/10 Excellent

zohreh

18 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was super clean, with a beautiful beach and fantastic location. Most of the staff were very friendly, and the food was fresh and delicious. The only downside was when my husband cut his foot—we asked for alcohol and a bandage but were told they only had small bandages. It would be helpful for an all-inclusive hotel, especially one far from pharmacies, to have a basic first aid kit. Overall, a great experience and highly recommended!

Stayed 4 nights in Sep 2025

10/10 Excellent

PREETIE

10 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Enjoyed our stay

Stayed 4 nights in Jan 2025

10/10 Excellent

Vaidehi

3 Jul 2025

Liked: Cleanliness, amenities, property conditions & facilities

The food, the service, the environment, the activities, truly all a 10/10. Couldn’t have asked for a more perfect vacation because they simply did it all.

Stayed 4 nights in Jun 2025

6/10 Okay

Maria

13 Sept 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Beautiful concept but execution needs improvement. The property is pretty old, regardless of the activities you can easily tell the common areas need improvement.

Stayed 3 nights in Jul 2025