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Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Photo gallery for Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Primary image
On the beach, white sand, beach towels, beach massages
10 outdoor pools, pool umbrellas, pool loungers
10 outdoor pools, pool umbrellas, pool loungers
10 outdoor pools, pool umbrellas, pool loungers

Overview of Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

5.0 star property

4.5/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • All-inclusive
Map
Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationCenote Santa Cruz16 min walk
  • Popular LocationXplor Theme Park4 min drive
  • Popular LocationXcaret Eco Theme Park5 min drive
  • AirportPlaya Del Carmen, Quintana Roo (PCM)11 min drive

Room options

About this area

Playa del Carmen

Hotel Xcaret Mexico - All Parks / All Fun Inclusive is located on the beach and in an area with great airport proximity. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth exploring if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xcaret Eco Theme Park and Xplor Theme Park. Travelling with kids? Consider Ecopark Kantun Chi, or check out an event or a game at Mario Villanueva Stadium Madrid. Discover the area's water adventures with scuba diving and snorkelling nearby, or enjoy the great outdoors with cave exploring and ecotours.

What's nearby

  • Cenote Santa Cruz - 16 min walk
  • Xplor Theme Park - 4 min drive
  • Xcaret Eco Theme Park - 5 min drive
  • Piste Cyclable sur Paseo Xaman-Ha - 13 min drive
  • Mahi Golf Course - 16 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 57 min drive

About this property

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

5-star luxury property near Xcaret Eco Theme Park
Free full breakfast, a free round-trip airport shuttle and 2 swim-up bars are just a few of the amenities provided at Hotel Xcaret Mexico - All Parks / All Fun Inclusive. With a white sand beach, beachfront dining and beach massages, this property is the perfect place to soak up some sun. Indulge in a hot stone massage, a detox wrap and a manicure/pedicure at the on-site spa. Be sure to enjoy a meal at any of the 11 on-site restaurants, which feature Mexican cuisine and more. The 24-hour gym offers yoga classes and aerobics classes; other things to do include fishing, kayaking and rowing/canoeing. Free in-room WiFi is available to all guests, along with 2 poolside bars and a terrace.
You'll also find perks such as:
  • 10 outdoor pools and a children's pool, with a waterslide, 2 swim-up bars and sunloungers
  • Free self-parking
  • Free bike hire, an outdoor tennis court and multilingual staff
  • ATM/banking services, a porter/bellboy and a ballroom
  • Guest reviews say great things about the family-friendly amenities and proximity to the airport
Room features
All 900 rooms have comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menu and laptop-compatible safes. Guests reviews speak well of the cleanliness rooms at the property.
More amenities include:
  • Egyptian cotton sheets and pillowtop mattresses
  • Bathrooms with rainfall showers and hairdryers
  • Flat-screen TVs with digital channels
  • LED light bulbs, childcare services and daily housekeeping

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals and snacks included
24-hour room service
In-room minibar (all beverages included)

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
Hotel Xcaret Mexico - All Parks / All Fun Inclusive is listed in the 2021 Travel + Leisure 500.

Languages

English, French, Italian, Korean, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times

Food and drink

  • Free full breakfast available daily 7:00 AM–noon
  • 11 restaurants and 1 coffee shop/cafe
  • 2 swim-up bars, 2 poolside bars and 14 bars/lounges
  • 24-hour room service

Restaurants on site

  • CHIBALI
  • LA CANTINA
  • XIN GAO
  • LA TRAJINERA
  • MERCADO LA MERCED

Things to do

  • 24-hour fitness centre
  • 10 outdoor pools
  • Aerobics classes
  • Canoeing
  • Children's pool
  • Designer shops
  • Fishing
  • Free bike hire
  • Full-service spa
  • Hiking/biking trails
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 10 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised childcare (surcharge)
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Outdoor entertainment area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Couples dining
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Slippers
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 3000 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 22 lbs/10 kg

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Pet fee: MXN 3000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive

Frequently asked questions

Does Hotel Xcaret Mexico - All Parks / All Fun Inclusive have a pool?

Yes, this property has 10 outdoor pools and a children's pool.

How much does it cost to stay at ?

As of 5 Oct 2022, prices found for a 1-night stay for 2 adults at on 10 Oct 2022 start from ₹52,332.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Xcaret Mexico - All Parks / All Fun Inclusive pet-friendly?

Yes, this property allows dogs with a maximum weight of up to 22 lbs per pet. There's a fee of MXN 3000 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Self-parking is free at this property.

What time is check-in at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Check-in is from 3:00 PM - anytime.

What time is check-out at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Checkout is at noon.

Does Hotel Xcaret Mexico - All Parks / All Fun Inclusive provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs at scheduled times.

Are there all-inclusive benefits at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Yes, the property is all-inclusive.

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 1323 out of 1690 reviews
5 - Excellent 78%
Rating 4 - Good. 157 out of 1690 reviews
4 - Good 9%
Rating 3 - Okay. 81 out of 1690 reviews
3 - Okay 5%
Rating 2 - Poor. 54 out of 1690 reviews
2 - Poor 3%
Rating 1 - Terrible. 75 out of 1690 reviews
1 - Terrible 4%

4.8/5

Cleanliness

4.6/5

Staff & service

4.7/5

Amenities

4.8/5

Property conditions & facilities

4.8/5

Eco-friendliness

5/5 Excellent

Blanca
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 3 nights in Sep 2022

5/5 Excellent

Rodolfo
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Sep 2022

5/5 Excellent

Kathryn
Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very beautiful resort and the staff are top notch.
Stayed 6 nights in Sep 2022

5/5 Excellent

Andrew
Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best trip we could’ve possibly taken for our honeymoon. A perfect blend of relaxation, pristine property and fun and adventure. Would recommend to anyone and we’re looking forward to going back one day!
Stayed 6 nights in Sep 2022

5/5 Excellent

Daniel
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The all parks included a great extra. This hotel is always striving to improve. This is the only place I care to go to for all my vacations
Stayed 6 nights in Sep 2022

4/5 Good

Juan, Houston
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not as friendly
Stayed 4 nights in Sep 2022

5/5 Excellent

Yajaira
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is worth it amazing
Stayed 2 nights in Sep 2022

5/5 Excellent

erica, Waukegan
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! From the moment you step foot on the resort everyone is so welcoming and friendly. Top of the line food and beverage. Everything is made fresh and authentic. We been to many resort, but this one is a winner. Decently will be back.
Stayed 4 nights in Sep 2022

5/5 Excellent

Emily
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've never seen such a beautiful resort, had such incredible food (even the buffet-style food), or been treated so well by staff. Every single staff member that we encountered was extremely friendly, helpful, & accomodating!
Stayed 5 nights in Sep 2022

5/5 Excellent

Sergio Lopez
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, all the staff is very friendly and helpful, we arrived early and they let us enjoy the amenities, food and drink while we waited for our room at 3 which is the check in time.
Stayed 4 nights in Sep 2022