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Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Photo gallery for Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Aerial view
On the beach, white sand, beach towels, beach massages
10 outdoor pools, pool umbrellas, pool loungers
10 outdoor pools, pool umbrellas, pool loungers
10 outdoor pools, pool umbrellas, pool loungers

Overview of Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

5.0 star property

9.0/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • All-inclusive
Map
Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationCenote Santa Cruz16 min walk
  • Popular LocationXplor Theme Park4 min drive
  • Popular LocationXcaret Eco Theme Park5 min drive
  • AirportPlaya Del Carmen, Quintana Roo (PCM)11 min drive

Room options

About this area

Playa del Carmen

Hotel Xcaret Mexico - All Parks / All Fun Inclusive is located on the beach and in an area with great airport proximity. Playa del Carmen Maritime Terminal and Piste Cyclable sur Paseo Xaman-Ha are worth exploring if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xcaret Eco Theme Park and Xplor Theme Park. Travelling with kids? Don't miss Xaman Ha Aviary and Cenote Chaak Tun. Scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with ziplining and ecotours nearby.

What's nearby

  • Cenote Santa Cruz - 16 min walk
  • Xplor Theme Park - 4 min drive
  • Xcaret Eco Theme Park - 5 min drive
  • Piste Cyclable sur Paseo Xaman-Ha - 13 min drive
  • Mahi Golf Course - 16 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 57 min drive

Restaurants

  • El Gran Taco - 8 min drive
  • Hot Casual Food - 9 min drive
  • Perché no - 9 min drive
  • Nativo - 10 min drive
  • El Hongo - 10 min drive

About this property

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

5-star luxury property near Xcaret Eco Theme Park
Located close to Cenote Santa Cruz and Xplor Theme Park, Hotel Xcaret Mexico - All Parks / All Fun Inclusive provides free full breakfast, a free return airport shuttle and 2 swim-up bars. With a white sand beach, beachfront dining and beach massages, this property is the perfect place to soak up some sun. Indulge in a body treatment, a sports massage and hydrotherapy at the on-site spa. Be sure to enjoy a meal at any of the 11 on-site restaurants, which feature Mexican cuisine and more. The 24-hour gym offers yoga classes and aerobics classes; other things to do include kayaking, hiking/biking and rowing/canoeing. Free in-room WiFi is available to all guests, along with 2 poolside bars and a terrace.
You'll also find perks such as:
  • 10 outdoor pools and a children's pool, with a waterslide, 2 swim-up bars and sunloungers
  • Free self-parking
  • Free bike hire, an outdoor tennis court and a lift
  • A ballroom, meeting rooms and a TV in the lobby
  • Guest reviews say great things about the family-friendly amenities and proximity to the airport
Room features
All 900 rooms have comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and laptop-compatible safes. Guests reviews speak well of the clean rooms at the property.
More amenities include:
  • Egyptian cotton sheets and pillowtop mattresses
  • Bathrooms with rainfall showers and hairdryers
  • Flat-screen TVs with digital channels
  • LED light bulbs, childcare services and daily housekeeping

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Water activities

Kayaking
Snorkelling

Land activities

Children's club

Entertainment

On-site entertainment and activities

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

English, French, Italian, Korean, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free full breakfast available daily 7:00 AM–noon
  • 11 restaurants and 1 coffee shop/cafe
  • 2 swim-up bars, 2 poolside bars and 14 bars/lounges
  • 24-hour room service

Restaurants on site

  • CHIBALI
  • LA CANTINA
  • XIN GAO
  • LA TRAJINERA
  • MERCADO LA MERCED

Things to do

  • 24-hour fitness centre
  • 10 outdoor pools
  • Aerobics classes
  • Canoeing
  • Children's pool
  • Designer shops
  • Fishing
  • Free bike hire
  • Full-service spa
  • Hiking/biking trails
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 10 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised childcare (surcharge)
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Outdoor entertainment area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Couples dining
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 3000 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 22 lb per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Pet fee: MXN 3000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive

Frequently asked questions

Does Hotel Xcaret Mexico - All Parks / All Fun Inclusive have a pool?

Yes, this property has 10 outdoor pools and a children's pool.

How much does it cost to stay at ?

As of 2 Feb 2023, prices found for a 1-night stay for 2 adults at on 8 Feb 2023 start from ₹58,418.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Xcaret Mexico - All Parks / All Fun Inclusive pet-friendly?

Yes, this property allows dogs with a maximum weight of up to 22 lb per pet. There's a fee of MXN 3000 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Self-parking is free at this property.

What time is check-in at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Check-in is from 3:00 PM - anytime.

What time is check-out at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Checkout is at noon.

Does Hotel Xcaret Mexico - All Parks / All Fun Inclusive provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Are there all-inclusive benefits at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, kayaking and more.

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1296 out of 1681 reviews" "
" "10 - Excellent 77%
Rating 8 - Good. 163 out of 1681 reviews" "
" "8 - Good 10%
Rating 6 - Okay. 86 out of 1681 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 57 out of 1681 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 79 out of 1681 reviews" "
" "2 - Terrible 5%

9.6/10

Cleanliness

9.2/10

Staff & service

9.5/10

Amenities

9.5/10

Property conditions & facilities

9.5/10

Eco-friendliness

Reviews

10/10 Excellent

kevin douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievable
Stayed 7 nights in Jan 2023

8/10 Good

Breagan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only two reasons for not giving a perfect score are: 1. Checkin was overly lengthy as they tried to “upgrade” and change our room -we were glad we stuck with our original selection in the Agua building despite it’s added distance. 2. They’re on-property information/convenience of use was extremely lacking (or difficult to find) -a few examples: A. Room service couldn’t be ordered online -only over the phone -and no in-room menu, only a small online document you had to read on your phone B. There was no good map available on the property -only an online PDF that was challenging to use on a phone C. We couldn’t find a list of events/entertainment. We know there was a dinner show, but was that an additional cost, included, needed a reservation?? We had no idea. D. No place to make a dinner reservation online -nor for the spa or anything of the sort. E. Again, a recap, to get any information or make any reservation you had to go to the location or pick up the phone to make the reservation -which in a second language (even for one fluent in Spanish) can be extra intimidating. Now, the property is AMAZING!!! and we will very likely be returning with our children at a future date -but these (in my mind) we’re the items which differentiate the very good customer service resorts from the great resorts.
Stayed 3 nights in Jan 2023

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No other Resorts come close this beautiful paradise. I give it 10/10. We were treated like royalty. This Resort is so massive we kept getting lost and we loved it. We kept finding new things about the Resorts. Again 10/10
Stayed 7 nights in Jan 2023

10/10 Excellent

Lilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2023

10/10 Excellent

Ned

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated that we were able to make all of our excursions reservations in advance. And we were able to reserve dinners at the restaurants with concierge. The property was impressive and extremely well kept. The staff was always available to help us find whatever we needed.
Stayed 6 nights in Jan 2023

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2023

10/10 Excellent

jonathan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. This hotel is the best we have ever done. This is a 2nd time we go and its always a pleasure to come back. From activities to service 5 stars
Stayed 6 nights in Jan 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property - food was great, beautiful grounds, highly recommend
Stayed 7 nights in Jan 2023

10/10 Excellent

Annika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful! Excellent service! Amazing food! Definitely going back!
Stayed 7 nights in Jan 2023