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Playa Palms Beach Hotel

Photo gallery for Playa Palms Beach Hotel

Outdoor pool, pool umbrellas
Private beach, white sand, beach umbrellas, beach towels
Private beach, white sand, beach umbrellas, beach towels
Private beach, white sand, beach umbrellas, beach towels
Outdoor pool, pool umbrellas

Overview of Playa Palms Beach Hotel

Playa Palms Beach Hotel

4.0 star property

8.2/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Kitchen
  • Air conditioning
  • Laundry
  • Outdoor space
Map
1st Avenue Bis, Between 12th and 14th North Street, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationPlaya del Carmen Main Beach1 min walk
  • Popular LocationQuinta Avenida1 min walk
  • Popular LocationMamitas Beach6 min walk
  • AirportPlaya Del Carmen, Quintana Roo (PCM)17 min walk

Room options

About this area

Playa del Carmen

Playa Palms Beach Hotel is located in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen, and is in the entertainment district and on a private beach. Xcaret Eco Theme Park is a popular attraction and the area's natural beauty can be seen at Playa del Carmen Main Beach and Maroma Beach. Xaman Ha Aviary and Cenote Chaak Tun are also worth visiting. With kayaking, scuba diving and snorkelling nearby, you'll find plenty of adventures in the water.
Visit our Playa del Carmen travel guideOpens in a new window
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Map

What's nearby

  • Playa del Carmen Main Beach - 1 min walk
  • Quinta Avenida - 1 min walk
  • Quinta Alegría Shopping Mall - 4 min walk
  • 3D Museum of Wonders - 6 min walk
  • Mamitas Beach - 6 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • Sonora Prime – Playa del Carmen - 3 min walk
  • Zenzi Beach Bar & Restaurant - 3 min walk
  • Aldea Corazón - 4 min walk
  • Prana Hooka & Drinks - 2 min walk
  • La Vaquita Playa - 1 min walk

About this property

Playa Palms Beach Hotel

4-star beach retreat just steps away from Playa del Carmen Main Beach
Along with a private beach, this aparthotel has an outdoor pool and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, concierge services and dry cleaning. Each apartment provides a flat-screen TV with cable channels, plus a kitchenette with a fridge, a stovetop and a microwave. Added amenities include free WiFi, a furnished balcony and premium bedding.
Playa Palms Beach Hotel offers 39 air-conditioned accommodations with laptop-compatible safes and espresso makers. Rooms open to furnished balconies or patios. Beds feature premium bedding. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 32-inch Flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the aparthotel include a private beach and an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

English, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Beach

  • Beach towels
  • Beach umbrellas
  • Private beach

Pool/Spa

  • Outdoor pool
  • Umbrellas

Internet

  • Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Family friendly

  • Children stay for free (see details)

Kitchenette

  • Cookware/dishes/utensils
  • Espresso maker
  • Fridge
  • Microwave
  • Stovetop

Dining

  • 1 bar
  • Continental breakfast available for a fee weekdays 7:00 AM–11:00 AM: USD 7 for adults and USD 7 for children
  • Snack bar/deli

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Shower
  • Free toiletries
  • Hairdryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite service

Outdoor areas

  • Furnished balcony/patio
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lifts
  • Soundproofing
  • Upper floors accessible by stairs only
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout curtains
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Luggage storage
  • Safe at front desk
  • Tour/ticket assistance

Location highlights

  • In the city centre
  • In the entertainment district
  • In the shopping district
  • Near the sea
  • Next to a golf course
  • On the waterfront

Things to do

  • 18 holes of golf
  • Fitness facilities nearby
  • Golf lessons nearby
  • Snorkelling nearby
  • Waterskiing nearby
  • Windsurfing nearby
  • Theme parks nearby
  • Kayaking nearby
  • Surfing/body boarding nearby
  • Bike rentals nearby
  • Scuba diving nearby

Safety features

  • Security system
  • Smoke detector

General

  • 2 buildings
  • 3 floors
  • 39 rooms
  • Built in 1997

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Policies

Check-in

Check-in from 3:00 PM - noon
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately USD 7 for adults and from USD 7 for children
  • Airport shuttle fee: USD 85 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Hotel Playa Beach
Palms Boutique
Palms Boutique Beach
Palms Boutique Beach Hotel
Playa Beach Hotel
Playa Palms Boutique Beach
Playa Palms Boutique Beach Hotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Playa del Carmen
Playa Palms Beach
Playa Palms Beach Hotel Riviera Maya/Playa Del Carmen Mexico
Playa Palms Beach Hotel Del Carmen
Playa Palms Playa Del Carmen
Playa Palms Beach Hotel Aparthotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Hotel Aparthotel Playa del Carmen

Frequently asked questions

Does Playa Palms Beach Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 23 Mar 2023, prices found for a 1-night stay for 2 adults at on 27 Mar 2023 start from ₹9,420.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Playa Palms Beach Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Playa Palms Beach Hotel?

This property doesn't offer parking.

What time is check-in at Playa Palms Beach Hotel?

Check-in is from 3:00 PM - noon.

What time is check-out at Playa Palms Beach Hotel?

Checkout is at noon.

Does Playa Palms Beach Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 85 per vehicle applies.

Where is Playa Palms Beach Hotel located?

Located in Downtown Playa del Carmen, this beachfront aparthotel is in the city centre, just steps away from Calle Corazón, Playa del Carmen Main Beach and Quinta Avenida. Mamitas Beach and Pier Navega are also within 10 minutes.

Playa Palms Beach Hotel Reviews

Playa Palms Beach Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 542 out of 1117 reviews" "
" "10 - Excellent 49%
Rating 8 - Good. 350 out of 1117 reviews" "
" "8 - Good 31%
Rating 6 - Okay. 116 out of 1117 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 47 out of 1117 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 62 out of 1117 reviews" "
" "2 - Terrible 6%

8.7/10

Cleanliness

8.7/10

Staff & service

7.5/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Irasema

Travelled with family
Liked: Amenities, property conditions & facilities
Location was great
Stayed 2 nights in Mar 2023

4/10 Poor

Cesar

Travelled with partner
Disliked: Amenities, property conditions & facilities
They have to clean the beach, not the sea weed but the beach needs a lot of work
Stayed 4 nights in Mar 2023

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room was pretty good, some issues with the shower and water running. The beds were a little hard and lumpy pillows. Hotel is clean, with high winds sand will always kick up so you can’t look out of your windows. Staff is friendly and welcoming!
Stayed 6 nights in Feb 2023

6/10 Okay

Christine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Playa Palms Beach Hotel has beautiful rooms, is very clean, and is close to local attractions. However, after 6 days of an 8 day stay, we were on the PDC beach when a series of messages arrived on my phone from the hotel. I blocked the sender because I initially thought it was spam. Apparently we had to move rooms, because someone had booked the room we were in via the website and not Expedia, and therefore resulted in us having to move our room. They claimed this was on the form when we signed in, and then brought out the form with this info handwritten in? We were never informed about this, only learned about it while relaxing on the beach. Not only is this bad business, but was also extremely disruptive. I wonder how many times a person would potentially have to move with this kind of policy? Also, their small beach became filled with seaweed, and after a number of days, it became very foul smelling. Other places in the area have a mechanism for removing the seaweed, but this hotel is unable to do so due to the layout. I understand this is a natural phenomenon and out of their control. However, given this, one might suggest that they would be more accommodating to their guests.
Stayed 8 nights in Feb 2023

8/10 Good

Kendra Sue, Minnetonka

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the hotel but the beach situation was very disappointing. Not their fault but wished we had known before we arrived
Stayed 5 nights in Feb 2023

8/10 Good

Ana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The view to the ocean was wonderful, but the amenities and condition of the kitchen's appliances could have been better. The staff can be friendlier and hospitable.
Stayed 3 nights in Feb 2023

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Our one bedroom suite was clean and very comfortable.
Stayed 12 nights in Feb 2023

10/10 Excellent

Christopher A

Stayed 1 night in Feb 2023

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice, quiet boutique hotel. No amenities. Thin walls. Small private “beach” area (can’t really swim but it’s good for views). They offer a great tasting breakfast with options for about $10 a person. VERY close to everything. That’s the best part about it. Parking is not free, you have to pay a meter at the corner of the street every 6 hours, takes coins only. Not bad for the money. It’s my second year in a row back. Can’t beat the location for the price.
Stayed 5 nights in Feb 2023

8/10 Good

Ma Laura Isabel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful experience and stay the ambiance and the view are amazing.
Stayed 3 nights in Feb 2023