The white sand beach at BlueBay Grand Esmeralda All Inclusive is perfect for sunbathing. Visitors enjoy drinks at the poolside bar between kayaking or volleyball. The property features five restaurants, spa treatments like massages and reflexology, plus fitness classes at the gym.
Located in Riviera Maya, a neighbourhood in Playa del Carmen, BlueBay Grand Esmeralda All Inclusive is near theme parks and on the beach. El Camaleón Mayakoba Golf Course and Gran Coyote Golf are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Maroma Beach and Mamitas Beach. Travelling with kids? Don't miss Xplor Theme Park. Discover the area's water adventures with scuba diving, snorkelling and waterskiing nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Playa del Carmen travel guide
Carretera Federal Chetumal, Puerto Juarez Km. 300, Playa del Carmen, QROO, 77710
What's nearby
El Camaleón Mayakoba Golf Course
6 min drive - 5.0 km
Gran Coyote Golf
7 min drive - 7.8 km
Tres Rios Ecopark
8 min drive - 3.2 km
Playa Paraiso Golf Course
10 min drive - 12.0 km
Cirque du Soleil Boutique at Vidanta Riviera Maya
10 min drive - 12.3 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.)
42 min drive
Restaurants
Black & White
1 min walk
Festival
1 min walk
El Charro
8 min drive
Jaal-Ha
17 min walk
Beach Bar
6 min walk
About this property
BlueBay Grand Esmeralda All Inclusive
Upscale all-inclusive property near El Camaleón Mayakoba Golf Course
Located close to Gran Coyote Golf and Maroma Beach, BlueBay Grand Esmeralda All Inclusive provides a poolside bar, a corner/local shop and a terrace. With a beachfront location, sunloungers and kayaking, this property is the perfect place to soak up some sun. For some rest and relaxation, visit the hot tub, and indulge in aromatherapy, a body treatment or a hot stone massage. Be sure to enjoy a meal at any of the 5 on-site restaurants. The gym offers yoga classes and fitness classes; other things to do include rowing/canoeing, windsurfing and sailing. Stay connected with free in-room WiFi, and guests can find other amenities, such as shopping on-site and a coffee shop/cafe.
You'll also enjoy the following perks during your stay:
3 outdoor pools and a children's pool, along with sunloungers and pool umbrellas
Free self-parking
2 outdoor tennis courts, babysitting (surcharge) and 3 meeting rooms
Multilingual staff, concierge services and ATM/banking services
Guest reviews say great things about the dining options and helpful staff
Room features
All 979 rooms feature comforts such as air conditioning and free stocked minibars, in addition to thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
Bathrooms with showers and free toiletries
LCD TVs with cable channels
Balconies or patios, ceiling fans and daily housekeeping
All-inclusive details
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Water activities
Kayaking
Snorkelling
Windsurfing
Land activities
Fitness facilities
Tennis
Volleyball
Lessons/classes/games
Aerobics
Dancing
Water fitness
Entertainment
On-site entertainment and activities
On-site live performances
Theme parties
Similar properties
Senses Riviera Maya Oceanfront Boutique hotel - Adults only
Senses Riviera Maya Oceanfront Boutique hotel - Adults only
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
More
4 floors
8 buildings
Banquet hall
Built in 2006
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
LCD TV with cable channels
Food and drink
Free bottled water
Free stocked minibar
Limited room service
More
Air conditioning (climate-controlled)
Ceiling fan
Iron/ironing board
Safe
Policies
Check-in
Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: USD 3.42 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Bay Blue Grand Esmeralda
Blue Bay All Inclusive
Blue Bay Esmeralda Grand
Blue Bay Grand Esmeralda All Inclusive Playa del Carmen
Blue Bay Grand Esmeralda Playa del Carmen
Blue Grand
Blue Grand Bay Esmeralda
Esmeralda Blue Bay
Grand Blue Bay Esmeralda
Grand Esmeralda Blue Bay
Blue Bay Grand Esmeralda All Inclusive All-inclusive property
Blue Bay Grand Esmeralda All Inclusive
BlueBay Grand Esmeralda All Inclusive Playa del Carmen
BlueBay Grand Esmeralda All Inclusive All-inclusive property
Frequently asked questions
Does BlueBay Grand Esmeralda All Inclusive have a pool?
Yes, this property has 3 outdoor pools and a children's pool.
How much does it cost to stay at BlueBay Grand Esmeralda All Inclusive?
As of 8 Mar 2026, prices found for a 1-night stay for 2 adults at BlueBay Grand Esmeralda All Inclusive on 24 Mar 2026 start from ₹21,713, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is BlueBay Grand Esmeralda All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at BlueBay Grand Esmeralda All Inclusive?
Self-parking is free at this property.
What time is check-in at BlueBay Grand Esmeralda All Inclusive?
Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.
What time is check-out at BlueBay Grand Esmeralda All Inclusive?
Checkout is at noon. Late check-out is available for a fee (subject to availability).
Are there all-inclusive benefits at BlueBay Grand Esmeralda All Inclusive?
Yes, the property is all-inclusive. All food and drinks are included, and activities include windsurfing, snorkelling, kayaking and more.
Where is BlueBay Grand Esmeralda All Inclusive located?
This Riviera Maya property is on the beach, 1.9 mi (3.1 km) from El Camaleón Mayakoba Golf Course, and within 6 mi (10 km) of Gran Coyote Golf and Maroma Beach. Quinta Avenida and Mamitas Beach are also within 9 mi (15 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
BlueBay Grand Esmeralda All Inclusive Reviews
6.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Staff was awesome and friendly. No issues with getting or having abundant water/beer/pop. Room was clean, and of fair size. Food was good, a la cartes were good also. Scramble for beach chairs each morning, go early!
Clean room, great staff, beautiful gardens! Pool and beach area was nice and clean and plenty of room! Lots of pool and beach activities available. Property is big but everything easily accessible and resort offers a grounds shuttle service which is fabulous for guests with mobility issues!!
Pros: Good food and nice staff
Cons: Not nearly enough sun beds at pool or beach to accommodate the amount of guests.
Very limited shade unless you stayed in room or inside a bar. Water pressure in our room was cycling while showering to no water at all for a moment until pressure picked up again.
We ended up changing hotel for the last three days.
Super underrated, we booked this trip before looking at the reviews...so we didn't really have an option but just to thug it out and see how it goes. Bam, best trip ever. Food was great, staff beyond nice and soo much to do. Beach was as clear as day and much bluer than the beaches beside our resort.
Ben Kennedy
Stayed 6 nights in Nov 2025
4/10 Poor
Madelaine
20 Jan 2026
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The room was covered in mold, on the mattress, painting, light shades, curtains, and walls. We complained, and they openly said that all the rooms are like that. I’ve been to several humid all inclusive spots, none of which had mold. The waits for drinks were insane, over 20 minutes at some times. Even with reservations, we still had to wait 20+ minutes to get into our restaurant. The pool was fantastic, very clean. And the activities were well put together, but that was the only good part.
This is an amazing hotel, great staff, always happy and welcoming. Beautiful rooms at a very good price. Definitely worth going there. The pool is very big and confortable.
Alex
Stayed 2 nights in Sep 2025
4/10 Poor
Alicia
5 Nov 2025
Liked: Staff & service
Disliked: Cleanliness, amenities
Room was dirty, food was the same and not many options. Pools were good.
Lukewarm water for showers was pretty rough
Need more bartenders to manage long lines at the bars
Was a bit ‘less than clean’
Golf carts for transportation seems few and far between
Freezing cold in the Al a carte Italian restaurant, resulted in cold food
Positive notes, the staff is always so friendly and kind
Food was good for the buffets
Loni Lynne
Stayed 7 nights in Nov 2025
4/10 Poor
Grace
27 Dec 2025
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The staff was very hospitable. The public facilities were neglected as well as the rooms. The restrooms near the pool weren't working. The sliding glass door from the balcony was missing a handle to come in. The handle for the shower faucet fell off. They came and fixed it quickly. We had to ask for hand towels a few times because they didn't leave us any after they cleaned the room. They brought them quickly.
Good resort for the price. The all inclusive is nice. Most staff was pleasant.
Deanna
Stayed 4 nights in Jun 2025
6/10 Okay
Amy
19 Nov 2025
Liked: Cleanliness
Staff was friendly and available. Know your Spanish. Very limited beach chairs, a la carte too much AC couldn’t stay to eat. Allergies beware at Buffet’s (fish/shelfish) food mixed. Partial ocean view guaranteed given full jungle (closer to most amenities no complaints).Never been happier with how available our room was cleaned (early or late) and fridge was stocked every day. If you like big resorts you’ll enjoy + if you have no food allergies
The staff was amazing, our room was lovely, and the resort was very clean!
But overall the resort is showing need of repair and neglect. We did hear it was just bought by the Marriot so maybe it will get better.
There was no shade around the pool and it was impossible to get shade on the beach. I was happy to see the staff removing towels off the chairs around the pool. Stop saving a chair if you aren’t going to be there all morning people!!!
I wish there were table and chairs to hang around and play games by the pool or by the bars.
The bar line ups were huge! Not enough bars or bartenders or staff offering drinks around the pool for sure.
The food was mediocre and selection was poor, how is it even possible guacamole wasn’t available everyday at the buffet? We are in Mexico!
In the end I believe we got what we paid for as we got a great deal… we still had a wonderful week away and enjoyed the sunshine and warmth.
Love the staff! Very very helpful. Food was actually pretty good! Other resorts i have been to were not good, so well done! Very clean rooms. Only thing that bothered me was the cold showers, but thats expected in Mexico. I am a Canadian and am a fussy person 😆 seriously though it was cold but it did not make my experience bad, it was a wonderful holiday. We love Blue Bay Esmeralda! Thank you to all staff!!