Near Xaman Ha Aviary, Sandos Playacar All Inclusive welcomes sun-seekers to its white sand beach. Enjoy a Thai massage at Spa Sandos or relax at any of the 8 outdoor pools and water park. This upscale all-inclusive property offers on-site shopping and free in-room WiFi.
Located in Playacar, a neighbourhood in Playa del Carmen, Sandos Playacar All Inclusive is near theme parks and on the beach. Playacar Golf Club and Playa del Carmen Maritime Terminal are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit Paseo del Carmen and Quinta Avenida. Travelling with kids? Don't miss Xaman Ha Aviary. Discover the area's water adventures with scuba diving, parasailing and windsurfing nearby, or enjoy the great outdoors with skydiving. Visit our Playa del Carmen travel guide
Upscale all-inclusive property near Xaman Ha Aviary
Located close to Playacar Golf Club and Paseo del Carmen, Sandos Playacar All Inclusive provides free water park access, 2 swim-up bars and 3 poolside bars. This property is a great place to bask in the sun with a beachfront location, beach massages and sunloungers. Indulge in a facial, a massage and a manicure/pedicure at Spa Sandos, the on-site spa. Be sure to enjoy a meal at any of the 9 on-site restaurants. Fitness classes are offered at the gym; other things to do include beach volleyball, sailing and surfing/body boarding. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and shopping on-site.
Other perks include:
8 outdoor pools and a children's pool, along with a waterslide, 2 swim-up bars and sunloungers
Free self-parking
Free bike hire, a round-trip airport shuttle (surcharge) and babysitting (surcharge)
Luggage storage, a gift shop and a billiards/pool table
Guest reviews say great things about the family-friendly amenities, beach locale and pool
Room features
All 819 rooms boast comforts, such as 24-hour room service and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
Bathrooms with free toiletries and hairdryers
42-inch flat-screen TVs with satellite channels
Balconies or patios, wardrobes/cupboards and coffee/tea makers
All-inclusive details
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Activities and facilities/equipment
All non-motorised water sports, land activities and use of recreational facilities and equipment are included.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible registration desk
More
3 floors
7 buildings
Banquet hall
Built in 2004
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
42-inch flat-screen TV with satellite channels
Food and drink
24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar
More
Air conditioning (climate-controlled)
Ceiling fan
Desk
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Sanitation services: MXN 85 per night
A damage deposit of MXN 5000 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: MXN 2100 per person (one way)
Airport shuttle fee per child: MXN 880.00 (one-way), (from 1 to 17 years old)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 008-007-006284/2025 y 008-007-006285/2025
We should mention
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
All Inclusive Sandos Playacar Beach Resort
Playacar Beach Resort
Sandos
Sandos All Inclusive
Sandos Beach
Sandos Beach Resort All Inclusive
Sandos Playacar Beach
Sandos Playacar Beach Resort
Sandos Resort
Sandos Playacar Beach Resort All Inclusive Playa del Carmen
Sandos Playacar Beach Playa del Carmen
Sandos Playacar Beach Resort All Inclusive
Sandos Resort All Inclusive
Sandos Playacar Beach All Inclusive
Sandos Playacar Beach Resort All Inclusive
Sandos All Inclusive
Sandos Playacar Beach Resort Spa All Inclusive
Sandos Resort All Inclusive
Sandos Playacar Beach All Inclusive
Hotel Sandos Playacar Beach Resort - All Inclusive
Sandos Playacar Beach Resort - All Inclusive Playa del Carmen
Sandos Playacar All Inclusive
Frequently asked questions
Does Sandos Playacar All Inclusive have a pool?
Yes, this property has 8 outdoor pools and a children's pool.
How much does it cost to stay at Sandos Playacar All Inclusive?
As of 23 Mar 2026, prices found for a 1-night stay for 2 adults at Sandos Playacar All Inclusive on 26 Mar 2026 start from ₹32,303, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Sandos Playacar All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sandos Playacar All Inclusive?
Self-parking is free at this property.
What time is check-in at Sandos Playacar All Inclusive?
Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.
What time is check-out at Sandos Playacar All Inclusive?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Does Sandos Playacar All Inclusive provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of MXN 2100 per person applies.
Are there all-inclusive benefits at Sandos Playacar All Inclusive?
Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, kayaking, sailing and more.
Where is Sandos Playacar All Inclusive located?
Nestled on the beach, this Playacar property is within 3 mi (5 km) of Xaman Ha Aviary, Playacar Golf Club and Paseo del Carmen. Playa del Carmen Maritime Terminal and Quinta Avenida are also within 3 mi (5 km).
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Reviews
Sandos Playacar All Inclusive Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The resort was perfect for families with children, lots to do to keep everyone busy. all of the animals that are onsite were all very friendly and we loved the monkeys.
This property was highly enjoyable. The rooms were clean and roomy. We loved the variety of pool areas to change up Centro day to day. Sandos has personalized Expedia reps to assist you on your stay to assure reservation bookings, help with excursions and always checked on us to assure our stay was enjoyable. The staff make amazing drinks and all the food and buffets had a wide variety of food and was tasty. Would def stay here again.
Had a great experience and the Expedia representatives were the most helpful we have encountered.
Help us navigate trips off resort, book dining and even brought a cake and set up a time to bring to dinner to surprise our mother. Would highly recommend.
Great responsive staff. Decent sit down restaurants. Clean spacious rooms in the Haciendas. Amenities like hot tub and backyard pool added convenience for family with kids.
The pools were great for the kids, with plenty of options from quieter spaces and more active areas. The beach was nice, but there was a lot of seagrass. We were still able to swim. The guest services staff of Melisa, Mar, Majo, and Zyanya made us feel like VIP's for the entire trip. They would check in with us daily to make sure everything was going well and if we needed anything. Certainly worth booking this hotel through Expedia.
Everything was wonderful. Service is great. Food is excellent. Our room was clean and and the grounds were kept up very nice. Everyone is very friendly and courteous. Beach is great. Love the place. Will stay again:)
Check in was easy and our stay was made even better with our Expedia concierge staff who were available via WhatsApp! I want to give a special shout out to Melisa, Zyanya, Mar, and Maria for making our experience more enjoyable. They made reservations easy to book for the various restaurants on-site. I would definitely recommend this place for couples and families! And thank you again to Maria for surprising us for our anniversary with a few treats at dinner.
As a first time visitor, the beach location is noteworthy, their staff / employees are throughout the area to provide exceptional visitor care and assistance, and the variety of restaurants are impressive .
James
Stayed 7 nights in Jan 2026
Verified
4/10 Poor
Todd
2 Mar 2026
Room nice, resort has a lot of walking to get to beach. Kids got sick, lots of other people got sick. Norovirus
The expedia staff on site (Melisa, Zanaya and team) are excellent. Really appreciated their attentiveness. They helped make the trip.
Rooms are good but could use some updating and air conditioners need updating. Room luggage racks would be good.
Bar staff were good. Adult pool and access seemed oversold, could never get in chairs at pool.
Speakers by pool and beach can be loud at times but just try and get seats away from there. Pools are great for kids and families.
Our room was really nice. The food was excellent. The staff were very friendly and helpful. The only issue we had was that the resort is spread out so you had to take a trolley within the resort. The problem was that they only had two trolleys running so you would have to wait up to 20 minutes for your trolley. They need to add more trolleys
The Whole Experience Was Wonderful!! The Resort Was So Beautiful! Absolutely Everyone That Works There Was Soooo Helpful and Nice! The Food Was Great!!! My Family and I had The Best Time! Thank You To Everyone There😁
Our ground floor room opened up to pool area which was relatively quiet, with a poolside cocktail bar and daily lunch served at the small restaurant. The hotel was very comfortable, with walkways through the jungle to the beach with many small mammals and lizards along the way.
We loved the sustainability of the complex (no plastic bottles, straws etc) and excellent restaurants.
The staff were super friendly and helpful, especially the Guest Experience team of Melisa, Zyanya, Mar & Maria who helped with excursions and restaurants. They also arranged a surprise cake to celebrate our anniversary, which was very nice.
Overall, an excellent relaxing place, but does need some renovation during the offseason.
The food was the best I've experienced at an all inclusive. (If you cannot get the reservation you want, keep trying, people cancel and openings happen).
Long and narrow resort, mobility options would on property would be nice. I had spinal surgery and made sure to book a scooter to be delivered. (Motion4rent)
Lots of activities available for adults and children. Wish the evening entertainment was earlier but we have a 2 hour time change so 😕
The staff was very gracious especially the ladies at the Expedia Desk. They checked in on our needs often and made sure our they were met, including repairing our sliding patio door.
Didn't want to leave and will return.
Our Expedia representatives that we met (Maria mainly, but Melisa also assisted)) were truly amazing. Maria was constantly checking in to attend to our needs and we have had representation before but not quite like this. Maria, you went above and beyond
We loved our stay at this massive resort! Highlights included the incredible evening shows and the fun of feeding the local farm animals. Our 2-bedroom hacienda fit five of us perfectly. Pro tip: the buffet is often better than the à la carte restaurants, though be prepared to book all restaurants in advance. Cupcake cafe was amazing.We’ll definitely be back!
Everything was wonderful, staff was excellent. The rooms were very nice and cleaned daily. I love the many options of food. Plenty of great activities to do throuout the day.