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Hotel Riu Tequila - All Inclusive

Photo gallery for Hotel Riu Tequila - All Inclusive

Aerial view
4 outdoor pools, pool umbrellas, pool loungers
4 outdoor pools, pool umbrellas, pool loungers
4 outdoor pools, pool umbrellas, pool loungers
Minibar, in-room safe, laptop workspace, blackout curtains

Overview of Hotel Riu Tequila - All Inclusive

Hotel Riu Tequila - All Inclusive

3.5 star property

8.2/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning
Map
Ave Xaman-ha, Manzana 3, Lote 19, Playa del Carmen, QROO, 77710

Guests rated this location 8.4/10 - Very good

Explore the area

  • Popular LocationPiste Cyclable sur Paseo Xaman-Ha1 min walk
  • Popular LocationMahi Golf Course20 min walk
  • Popular LocationPlayacar Golf Club3 min drive
  • AirportPlaya Del Carmen, Quintana Roo (PCM)12 min drive

Room options

About this area

Playa del Carmen

Hotel Riu Tequila - All Inclusive is located in Playacar, a neighbourhood in Playa del Carmen, and is in the suburbs and near the beach. Piste Cyclable sur Paseo Xaman-Ha and Mahi Golf Course are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Xcaret Eco Theme Park and Xaman Ha Aviary. Travelling with kids? Consider Xenses Park and Xplor Theme Park. Spend some time exploring the area's activities, including golf lessons, golfing and scuba diving. Guests appreciate the property's central location.
Visit our Playa del Carmen travel guideOpens in a new window
Map

What's nearby

  • Piste Cyclable sur Paseo Xaman-Ha - 1 min walk
  • Mahi Golf Course - 20 min walk
  • Paseo del Carmen - 29 min walk
  • Playacar Golf Club - 3 min drive
  • Xaman Ha Aviary - 4 min drive

Restaurants

  • Desayuno Don Juan - 5 min walk
  • Festival Grand Buffet - 11 min walk
  • Rosa Roja - 1 min walk
  • Turquesa - 7 min walk
  • Starbucks - 3 min walk

About this property

Hotel Riu Tequila - All Inclusive

3.5-star all-inclusive property located in Playacar
You can look forward to a free breakfast buffet, 18 holes of golf and a nightclub at Hotel Riu Tequila - All Inclusive. Active travellers can enjoy windsurfing, snorkelling and aerobics at this property. Indulge in a body treatment, a massage and a body wrap at the on-site spa. Be sure to enjoy a meal at any of the 5 on-site restaurants, which feature Asian cuisine and more. Enjoy the health club, as well as activities, such as kayaking, beach volleyball and sailing. In addition to a swim-up bar and a poolside bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 4 outdoor pools and a children's pool, with sunloungers, pool umbrellas and a swim-up bar
  • Free self-parking
  • Limo/town car service, a computer station and massage treatment rooms
  • A gift shop, multilingual staff and a billiards/pool table
  • Guest reviews give good marks for the central location, helpful staff and overall condition
Room features
All 630 rooms feature comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and showers
  • Flat-screen TVs with satellite channels
  • Balconies, free infant beds and ceiling fans

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkelling
Windsurfing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Free beach shuttle
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily
  • 5 restaurants
  • 5 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Coffee/tea in a common area

Restaurants on site

  • Rosa Roja
  • Bamboo
  • Rinascita
  • Black Cow
  • Beach Club

Things to do

  • 18 holes of golf
  • 4 outdoor pools
  • Aerobics classes
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Nightclub
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Garden
  • Pool sunloungers
  • Pool umbrellas

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 31.12 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Riu Tequila
Riu Tequila All Inclusive
Riu Tequila All Inclusive Playa del Carmen
Riu Tequila Playa del Carmen
Tequila Riu
ClubHotel Riu Tequila Riviera Maya/Playa Del Carmen, Mexico
Hotel Riu Tequila
Riu Clubhotel Tequila Hotel
Riu Tequila Mexico
Hotel Riu Tequila Riviera Maya/Playa Del Carmen, Mexico
Clubhotel Riu Tequila
Rui Tequila
Hotel Riu Tequila All Inclusive Playa del Carmen
Hotel Riu Tequila All Inclusive

Frequently asked questions

Does Hotel Riu Tequila - All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is Hotel Riu Tequila - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Tequila - All Inclusive?

Self-parking is free at this property.

What time is check-in at Hotel Riu Tequila - All Inclusive?

Check-in is from 3:00 PM - anytime.

What time is check-out at Hotel Riu Tequila - All Inclusive?

Checkout is at 11:00 AM.

Are there all-inclusive benefits at Hotel Riu Tequila - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include windsurfing, snorkelling, kayaking and more.

Where is Hotel Riu Tequila - All Inclusive located?

This family-friendly Playa del Carmen property is located near the beach, within 1 mi (2 km) of Piste Cyclable sur Paseo Xaman-Ha, Xaman Ha Aviary and Mahi Golf Course. Quinta Avenida and Playa del Carmen Main Beach are also within 2 miles (3 km).

Can I cancel my reservation for free at Hotel Riu Tequila - All Inclusive and receive a full refund?

Yes, Hotel Riu Tequila - All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Riu Tequila - All Inclusive cancellation policy on our site for more details about any exclusions or requirements.

Hotel Riu Tequila - All Inclusive Reviews

Hotel Riu Tequila - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 451 out of 998 reviews" "
" "10 - Excellent 45%
Rating 8 - Good. 331 out of 998 reviews" "
" "8 - Good 33%
Rating 6 - Okay. 118 out of 998 reviews" "
" "6 - Okay 12%
Rating 4 - Poor. 55 out of 998 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 43 out of 998 reviews" "
" "2 - Terrible 4%

8.8/10

Cleanliness

8.7/10

Staff & service

8.2/10

Amenities

8.3/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

8/10 Good

KERRY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon our check-in RUI Tequila was overbooked and they provided us a taxi to go across the street to another one of their properties (RUI Playacar). There are several properties within a five minute walking distance. At RUI Playacar, we were impressed. It was on the beach and very nice. Pools, beach and rooms were very clean. Food was better than expected, and drinks were horrible but unlimited. Staff was great and every staff member you passed spoke. Well worth the money. Upon booking a excursion through EXPEDIA while there didn’t go as planned and we were never picked up, nor did the company Extreme Adventure Cancun answer their phones and when I called Expedia they told me to keep trying to call the vendor and there was nothing they could do about it. I will continue to call and demand my refund.
Stayed 3 nights in Mar 2023

6/10 Okay

San Juanita A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2023

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2023

10/10 Excellent

Dion

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
This is such a wonderful resort. It was my 5th time staying at this location and I will be back again and again. The staff, location, animals, shows and food are all excellent!
Stayed 7 nights in Feb 2023

10/10 Excellent

danielle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property this is the second time we have stayed ... the staff is super friendly, you may not be by the beach but do have access to it as well to food and bar area through their sister property. Will definitely go back again - tequila riu is the best bang for your buck
Stayed 4 nights in Mar 2023

10/10 Excellent

Cheryl Lynn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well taken care of with lovely pool areas, easy access to the beach and use of multiple other resorts.
Stayed 7 nights in Feb 2023

10/10 Excellent

Kristine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely 8 day stay. Clean beautiful lush grounds and nice beach. Staff were great!
Stayed 8 nights in Feb 2023

6/10 Okay

Andrew

Travelled with partner
Disliked: Staff & service, amenities
This was my first time in Cancun so I did not know what to expect. It was a last minute weekend getaway. I'm familiar with Riu resort in Jamaica so I thought it would be the same. I was a bit disappointed by the food. I didn't eat much each day. The meet quality of the burgers and hot dogs were terrible. The drinks tasted a bit watered down. The towels were dingy and needs to be replaced. The service was kind of shady as well. I felt like white people were treated better than black people. I noticed the staff was more attentive to white people. It was blatant and disrespectful but it was noticeable. I enjoyed the time off and the weather but don't think I will be going back their again for vacation.
Stayed 3 nights in Feb 2023

2/10 Terrible

Kimberley

Travelled with partner
Disliked: Staff & service
My hotel was change to the Yukaton across the street. I was told they over booked. I booked my reservation and no one knew that my room was not available until I traveled for 14 hrs total to get there. At that point I didn’t have any energy left to complain and fuss. I just wanted to rest. The service is not what I am accustomed. I had to get everything myself and there was no above and beyond. The food was limited in choices. I was disappointed. However after I was switched to the Riu Yukaton, I was able to walk to Riu Tequila. This was a birthday celebration which was told to all the staff yet, no one attempted to do anything special in celebration not even a shout out. Definitely not acceptable.
Stayed 5 nights in Feb 2023

8/10 Good

Sanieska, miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beiutiful hotel
Stayed 4 nights in Feb 2023