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Altitude at Krystal Grand Cancun - All inclusive

4.5 star property
Luxury property on the beach, with 4 outdoor pools

Choose dates to view prices

Photo gallery for Altitude at Krystal Grand Cancun - All inclusive

View from property
Front of property – evening/night
4 outdoor pools, pool loungers
View from property
Couples treatment room(s), body treatments, hydrotherapy, aromatherapy

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
The current price is ₹27,045
₹33,068 total
includes taxes & fees
11 May - 12 May

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Altitude Corner Suite Ocean Front

View from room

Altitude Corner Suite Ocean Front

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Hairdryer
  • Ocean view
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Suite Ocean Front

Altitude Suite Ocean Front | Living area | Flat-screen TV

Altitude Suite Ocean Front

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Hairdryer
  • Ocean view
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Corner Suite Partial View

Altitude Corner Suite Partial View | Minibar, in-room safe, desk, soundproofing

Altitude Corner Suite Partial View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
  • Partial ocean view
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Suite Double

Altitude Suite Double | Living area | Flat-screen TV

Altitude Suite Double

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Hairdryer
  • City view
  • 51 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Altitude Master Suite

Altitude Master Suite | Minibar, in-room safe, desk, soundproofing

Altitude Master Suite

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • Ocean view
  • 98 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Standard With Sea View

Minibar, in-room safe, desk, soundproofing

Suite Standard With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

Minibar, in-room safe, desk, soundproofing

Room Standard

  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard With Street View

Minibar, in-room safe, desk, soundproofing

Room Standard With Street View

  • Sleeps 4
  • 2 Double Beds

Suite Standard With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Master With Ocean View

Minibar, in-room safe, desk, soundproofing

Suite Master With Ocean View

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Standard With Ocean View

Living room | Flat-screen TV

Suite Standard With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Boulevard Kukulcan km 8.5, Cancun, QROO, 77500

What's nearby

  • Gaviota Azul Beach - 1 min walk - 0.1 km
  • Cancun Convention Center - 5 min walk - 0.4 km
  • Forum Beach - 6 min walk - 0.6 km
  • Caracol Beach - 7 min walk - 0.6 km
  • Hotel Zone Beaches - 13 min drive - 5.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 24 min drive

Restaurants

  • ‪Hooters - ‬5 min walk
  • ‪Mandala - ‬5 min walk
  • ‪The Moongate - ‬2 min walk
  • ‪Monkey Business - ‬5 min walk
  • ‪El Timón de Cancún Zona Hotelera - ‬6 min walk

About this property

Altitude at Krystal Grand Cancun - All inclusive

Luxury all-inclusive property near Gaviota Azul Beach
Close to Hotel Zone Beaches and Cancun Convention Center, Altitude at Krystal Grand Cancun - All inclusive provides free cooked-to-order breakfast, a poolside bar and a terrace. Indulge in a massage, a body treatment and a body wrap at BEACH HOUSE SPA, the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants, which feature Italian cuisine and more. Fitness classes and yoga classes are offered at the gym; Altitude at Krystal Grand Cancun - All inclusive also has a coffee shop/cafe, a garden and a playground. Free in-room WiFi is available to all guests, along with an arcade/games room and dry cleaning/laundry services.
Other perks at this property include:
  • 4 outdoor pools and a children's pool, with sunloungers
  • Free valet parking
  • Babysitting (surcharge), luggage storage and a 24-hour front desk
  • A lift, tour/ticket information and wedding services
  • Guest reviews speak highly of the beach locale and helpful staff
Room features
All 100 rooms have comforts such as pillow menus and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, balconies and coffee/tea makers

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered valet parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Ayami
  • Risotto
  • Take a Bite
  • Terraza El Mortero
  • The Beach Bar and Grill

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Steam room
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Altitude Krystal Grand Punta Cancun All Inclusive
Altitude Krystal Grand Punta All Inclusive
Altitu Krystal Punta Inclusiv

Frequently asked questions

Does Altitude at Krystal Grand Cancun - All inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

How much does it cost to stay at Altitude at Krystal Grand Cancun - All inclusive?

As of 25 Apr 2025, prices found for a 1-night stay for 2 adults at Altitude at Krystal Grand Cancun - All inclusive on 11 May 2025 start from ₹27,044.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Altitude at Krystal Grand Cancun - All inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Altitude at Krystal Grand Cancun - All inclusive?

Valet parking is free at this property.

What time is check-in at Altitude at Krystal Grand Cancun - All inclusive?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Altitude at Krystal Grand Cancun - All inclusive?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Altitude at Krystal Grand Cancun - All inclusive?

Yes, the property is all-inclusive. All food and drinks are included.

Where is Altitude at Krystal Grand Cancun - All inclusive located?

Nestled on the beach, this Zona Hotelera property is within a 5-minute walk of Gaviota Azul Beach and Cancun Convention Center. La Isla Shopping Mall is 2.2 mi (3.6 km) away.

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Altitude at Krystal Grand Cancun - All inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 361 out of 697 reviews
Rating 8 - Good. 144 out of 697 reviews
Rating 6 - Okay. 81 out of 697 reviews
Rating 4 - Poor. 51 out of 697 reviews
Rating 2 - Terrible. 60 out of 697 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Richard Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and venue is amazing definitely my go to resort for Cancun
Stayed 3 nights in Apr 2025

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, friendly and helpfull staff.
Stayed 5 nights in Mar 2025

6/10 Okay

Ismael

Liked: Cleanliness, staff & service, amenities
Location of the property is great. Food options not so much
Stayed 4 nights in Apr 2025

10/10 Excellent

tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay . Staff and services was wonderful. Would stay here again
Stayed 3 nights in Mar 2025

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was the best ever! Our buew was amazing alongside the balcony, room size, and bathroom view...awesome! Thanks for a great time!
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Liked: Staff & service, amenities, property conditions & facilities
Janer and Ivan were wonderful during checkin!
Stayed 2 nights in Mar 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Altitude was beautiful and the staff was great! Absolutely recommend this hotel.
Stayed 9 nights in Feb 2025

4/10 Poor

Dionne

Liked: Cleanliness, amenities
Disliked: Staff & service
Great location as everything is in walking distance. Breakfast was decent but we got tired of the same rotation as we were there for 7 nights. The rooms are really small but that’s expected when staying in the city. Overall we would stay again.
Stayed 5 nights in Mar 2025

10/10 Excellent

Chanel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and service. Food was great. Lots of things to do and entertainment!
Stayed 4 nights in Mar 2025

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our Cancun getaway to Altitude Krystal Grand, all-inclusive. Our concierge Janer provided excellent service
Stayed 8 nights in Mar 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
It is in front of the best beach in Cancun, Playa Gaviota Azul!!!… and the Italian Restaurant… mama mia!!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Andreea Carina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time in Cancun. The hotel staff was nice, friendly and helpful. Thank you Janer for helping us with all requests and questions we had. Thank you to the whole team at the Spa: great services! The food was also very good and the waiters very attentive. The whole property is very clean and comfortable.
Stayed 6 nights in Mar 2025

10/10 Excellent

Amado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was amazing and our stay was amazing. All the employees were incredibly kind and helpful. Sara, Pablo (tepanyaki), Cristian just to give some examples were absolutely amazing. Would recommend booking the altitude if you are looking to stay here.
Stayed 6 nights in Mar 2025

10/10 Excellent

Thomas

Excellent
Stayed 1 night in Mar 2025

10/10 Excellent

Nathaniel Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay! Wanted to shoutout our favorite bartender Julian! Very friendly and great at his job!
Stayed 5 nights in Mar 2025

8/10 Good

Trina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice pool and beach but the drinks were low Quality liquor
Stayed 7 nights in Mar 2025

8/10 Good

Urcelon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Beautiful views, corner room with ocean view was beautiful, and staff was very accommodating. Great location, in the middle of everything but at the same time, the hotel gave a resort feel for the moments you just want to stay on the resort and relax. Cons: AC did not get cold in the room, however, the fan made up for it. Food options were not great at all. Breakfast was good and the hibachi restaurant was great but that's about it!
Stayed 2 nights in Apr 2025

8/10 Good

Arie

Was disappointed at the hotel/facilities for a 4.5 star rating Hotel.. Although the hotel mgr
Stayed 5 nights in Apr 2025

10/10 Excellent

Ibrahim Naim

Very good clean and friendly
Stayed 4 nights in Feb 2025

10/10 Excellent

Crystal-Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my best frienf stayed at the Altitude of Krystal Grand Cancun. Our stay was amazing and relaxing. The room was gorgeous and taken care of each day. The staff was incredibly kind and always helpful. Room service attendees were really on top and the best way we started our day. From the view, to the private beach. We were able to just relax.
Stayed 5 nights in Mar 2025

10/10 Excellent

VANESSA

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay. The beach views from our room were breathtaking. I loved that no matter where you are in the resort there was always a beautiful view of the ocean. The food & drinks were good. The staff friendly and helpful. Can’t wait to go back!
Stayed 8 nights in Feb 2025

10/10 Excellent

Ludimira Fernandes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel and it was in the perfect location
Stayed 4 nights in Dec 2024

10/10 Excellent

Janeiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort! I had a blast celebrating my birthday! The staff is very friendly and welcoming. I would recommend this resort to anyone whether it’s for a family trip, couples trip or even a solo trip! I will return in the future!
Stayed 5 nights in Mar 2025

4/10 Poor

chris

Liked: Cleanliness, property conditions & facilities
Clean and nice place. Food and drink were not good at all. Selections were awful. Drinks were terrible.
Stayed 4 nights in Apr 2025

10/10 Excellent

RAUL MEDINA

Liked: Cleanliness, amenities
Amazing service, views, food and entertainment
Stayed 4 nights in Jan 2025