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Cancun Bay All Inclusive Hotel

3.5 star property
Beach spa retreat walking distance from Playa Tortugas

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Cancun Bay All Inclusive Hotel

2 outdoor pools, sun loungers
Exterior
Standard Room | View from room
4 restaurants, breakfast, lunch, dinner served; international cuisine
Interior
Reviews
7.8

Good

Popular amenities

  • Pool
  • Spa
  • Hot tubHot tubHot tub
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Boulevard Kukulkan KM 3.5, Zona Hotelera, Cancun, QROO, 77500
  • Popular LocationTurtle Beach3 min walk
  • Popular LocationLangosta Beach20 min walk
  • Popular LocationTortuga Beach8 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)22 min drive
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Room options

View all photos for Superior Room, Ocean View

Superior Room, Ocean View | Minibar, in-room safe, blackout curtains, soundproofing

Superior Room, Ocean View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 20 sq m
  • Ocean view
  • Sleeps 4

View all photos for Family Suite (3 Bedrooms with dining room)

Family Suite (3 Bedrooms with dining room) | Minibar, in-room safe, blackout curtains, soundproofing

Family Suite (3 Bedrooms with dining room)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
  • 95 sq m
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms | View from room

Junior Suite, 2 Bedrooms

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
2 bedrooms
  • 65 sq m
  • Sea view
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, blackout curtains, soundproofing

Standard Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Designer toiletries
Private bathroom
  • 25 sq m
  • Sleeps 4

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About the area

Cancun

Located on the beach, Cancun Bay All Inclusive Hotel is in Zona Hotelera, a neighborhood in Cancun. Puerto Cancun Marina Town Center and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Tortugas and Langosta Beach. Traveling with kids? Consider Ventura Park Cancun, or check out an event or a game at Beto Avila Baseball Stadium. Discover the area's water adventures with jet skiing and kayaking nearby, or enjoy the great outdoors with hiking/biking trails and ecotours.
Visit our Cancun travel guideOpens in a new window

What's nearby

  • Turtle Beach - 3 min walk
  • Las Perlas Beach - 9 min walk
  • Langosta Beach - 20 min walk
  • Puerto Cancun Marina Town Center - 2 min drive
  • Tortuga Beach - 8 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • Restaurant Gaviota - 11 min walk
  • Cancun Mexico - 1 min walk
  • Sirenas Raw Bar - 11 min walk
  • Los Chachalacos - 10 min walk
  • Las Hijas de la Tostada - 4 min walk

About this property

Cancun Bay All Inclusive Hotel

All-inclusive family-friendly hotel located in Zona Hotelera
Near Playa Tortugas and Langosta Beach, Cancun Bay All Inclusive Hotel provides a free breakfast buffet, an airport shuttle, and a swim-up bar. This hotel is a great place to bask in the sun with a white sand beach, a beach bar, and beach massages. Indulge in a massage, a body treatment, and a facial at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Free WiFi in public areas is available to all guests, along with a poolside bar and a grocery/convenience store.
Other perks at this hotel include:
  • Free self-parking
  • Guest reviews give good marks for the family-friendly amenities, bar and breakfast
Room features
All 132 rooms include comforts such as laptop-compatible safes and air conditioning, in addition to perks like sound-insulated walls and minibars. Guests reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and coffee/tea makers
  • Bathrooms with eco-friendly toiletries and showers
  • LCD TVs with cable channels
  • Balconies or patios, daily housekeeping and phones

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included
Room service during certain hours (limited menu)
In-room minibar (non-alcoholic beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Dancing
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Theme parties

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • El Faisan
  • Jacuzzi Bar
  • Pina Colada
  • Sushi Bar
  • Trattoria

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Library
  • Playground
  • Shopping
  • Spa tub
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (1,970 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 floors
  • 5 buildings
  • Ballroom
  • Beaux Arts architecture
  • Built in 1978
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer on request
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

Outdoor space

  • Balcony/patio

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Early check-in subject to availability

Check-out

Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.57 per accommodation, per night
  • Resort fee: USD 3 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Cancun Bay Resort All Inclusive
Qbay Cancun Hotel And Suites
Qbay Cancun Hotel Cancun
Cancun Bay All Inclusive
Cancun Bay Resort

Frequently asked questions

Is Cancun Bay All Inclusive Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Cancun Bay All Inclusive Hotel?

As of 13 May 2024, prices found for a 1-night stay for 2 adults at Cancun Bay All Inclusive Hotel on 23 May 2024 start from ₹16,319.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Cancun Bay All Inclusive Hotel?

Self-parking is free at this property.

Does Cancun Bay All Inclusive Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Cancun Bay All Inclusive Hotel?

Yes, the property is all-inclusive. Food and drinks are included (with some restrictions), and activities include volleyball, aerobics classes, water fitness classes and more.

Cancun Bay All Inclusive Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 428 out of 1010 reviews" "
Rating 8 - Good. 261 out of 1010 reviews" "
Rating 6 - Okay. 153 out of 1010 reviews" "
Rating 4 - Poor. 79 out of 1010 reviews" "
Rating 2 - Terrible. 89 out of 1010 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Kimberly

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
There was nothing close by, the hotel was like a motel, out beach was a loading dock for the boats. There is 4 places to eat & only 2 were open and one was just burgers and hot dogs. The food at the buffet was nasty only thing we ate was the breakfast. Spend so much money on an all inclusive and didn’t even drink there or get food there waist of money do not recommend to anyone!
Stayed 5 nights in May 2024

6/10 Okay

William

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Starbucks across the street. Was a bit older, shows. Staff was cleaning quite often. Pool cleaning floors everyday. Is on the less expensive side of things. Beach was limited, has docks blocks ocean.
Stayed 2 nights in May 2024

4/10 Poor

Sutka

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Employees are not so bad especially Jordan is the best. Food is terrible. That cook needs to be replaced immediately. Some noises was going through my room and of course no one cares. Drink was excellent, Some days we will get towels but others not, balcony was not clean for all 5 days we stayed, A lot of negative things, especially food was bad taste, poor quality, bread very cheap, only one salami and one cheese every day same. Poor, poor, poor
Stayed 5 nights in May 2024

10/10 Excellent

Alena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Apr 2024

8/10 Good

Raeghene Spence

Travelled with family
Very nice little hotel. Staff is friendly and make you feel special and important
Stayed 3 nights in May 2024

10/10 Excellent

Christopher Gordon, Ted

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time 😊 Everyone is so nice and accommodating. Buffet and restaurants are awesome. Beach ⛱️ was the cleanest out of all the resorts around. Mini fridge was stocked daily with water, juice, pop etc. Great entertainment and activities daily. Love the hammocks in water. Beach was quite no construction happening. The pool table is not for serious players 😒. The resort itself is gorgeous with palm trees 🌳 growing everywhere birds 🐦 🐦‍⬛ singing, fruits growing absolutely breathe taking. Thank you for allowing us to experience your beautiful resort.
Stayed 4 nights in Apr 2024

10/10 Excellent

Juana Maria Bedoya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio rica comida
Stayed 5 nights in Apr 2024

10/10 Excellent

Andrea

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff was very friendly, and food was great
Stayed 5 nights in Apr 2024

10/10 Excellent

Joaquin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice resort with lots of delicious food options
Stayed 7 nights in Apr 2024

4/10 Poor

Susan

Travelled with group
Disliked: Property conditions & facilities
Location is great, I didn’t like the hotel room , shower was broken, toilet sink is clogged, toilet clogged, room smells nasty.all 4 of us have diarrhea, two of us have to stay in the room the second and third cuz we are very sick to go out
Stayed 4 nights in Apr 2024