Luxury all-inclusive property near La Isla Shopping Mall
Consider a stay at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive and take advantage of a free breakfast buffet, a swim-up bar and a corner/local shop. With amenities such as a beachfront location and sunloungers, this property is the perfect place to soak up the sun. Indulge in a massage, a body wrap and aromatherapy at Renova, the on-site spa. Be sure to enjoy a meal at any of the 6 on-site restaurants. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: MXN 85.40 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property
Frequently asked questions
Does Hotel Riu Palace Kukulkan - Adults Only - All Inclusive have a pool?
Yes, this property has 4 outdoor pools.
Is Hotel Riu Palace Kukulkan - Adults Only - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?
Self-parking is free at this property.
What time is check-in at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?
Check-in start time: 3:00 PM; check-in end time: 11:30 PM.
What time is check-out at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?
Checkout is at noon.
Are there all-inclusive benefits at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?
Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, kayaking and more.
Where is Hotel Riu Palace Kukulkan - Adults Only - All Inclusive located?
Nestled on the beach, this Zona Hotelera property is within a 10-minute walk of Kukulcan Plaza Shopping Mall, Hotel Zone Beaches and La Isla Shopping Mall. Marlin Beach and Nichupté Lagoon are also within 5 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The food was amazing compared to most all inclusives! Every single staff member was so friendly and hilarious, you can tell they all get along so well with each other !
The staff is awesome from every single department and activity
Miss CARMEN from the breakfast buffet is wonderful and Enrique a great bartender
The beach is beautiful and hotel is great
Very clean hotel, helpful staff and the private beach was beautiful!! Super easy to walk around and explore the pools, restaurants. Would definitely stay here again!
Spent 4 days there for my wife’s birthday. Second time at the resort and fully enjoyed our stay. Great staff, always clean and the food is very good. Already booked a 3rd stay in September and looking forward to going back.