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Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

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Luxury
4.5 star property
9.2

Wonderful

Luxury all-inclusive property near Hotel Zone Beaches

A short walk from La Isla Shopping Mall, Hotel Riu Palace Kukulkan - Adults Only - All Inclusive provides a free breakfast buffet, a swim-up bar and a corner/local shop. With amenities such as a beachfront location and sunloungers, this property is the perfect place to soak up the sun. Indulge in a massage, aromatherapy and a body wrap at Renova, the on-site spa. Be sure to enjoy a meal at any of the 6 on-site restaurants. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.

Popular amenities

  • Parking included
  • Free Wi-Fi

Room options

Available filters for rooms
Showing 45 of 45 rooms

View all photos for Suite Junior

Minibar, in-room safe, desk, blackout curtains

Suite Junior

  • 430 sq ft
  • Sleeps 3
  • Free Wi-Fi

View all photos for Suite Junior with Partial Sea View

Minibar, in-room safe, desk, blackout curtains

Suite Junior with Partial Sea View

  • Partial sea view
  • 430 sq ft
  • Sleeps 3
  • Free Wi-Fi

View all photos for Suite Junior with Sea View

Minibar, in-room safe, desk, blackout curtains

Suite Junior with Sea View

  • Sea view
  • 430 sq ft
  • Sleeps 3
  • Free Wi-Fi

View all photos for Junior Suite (U)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (U)

9.2 out of 10
Wonderful
(192 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Partial Ocean View (U)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Ocean View (U)

9.0 out of 10
Wonderful
(115 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Ocean View (U)

9.2 out of 10
Wonderful
(221 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite Ocean Front Elite Club (U)

Minibar, in-room safe, desk, blackout curtains

Junior Suite Ocean Front Elite Club (U)

9.0 out of 10
Wonderful
(18 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite Ocean View Elite Club (U)

Minibar, in-room safe, desk, blackout curtains

Suite Ocean View Elite Club (U)

8.4 out of 10
Very good
(5 reviews)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite Ocean Front Elite Club (M)

Minibar, in-room safe, desk, blackout curtains

Junior Suite Ocean Front Elite Club (M)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite Ocean View Elite Club (M)

Minibar, in-room safe, desk, blackout curtains

Suite Ocean View Elite Club (M)

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite (M)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (M)

9.6 out of 10
Exceptional
(18 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Partial Sea View (M)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Sea View (M)

9.8 out of 10
Exceptional
(8 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite Vista Mar (M)

Minibar, in-room safe, desk, blackout curtains

Junior Suite Vista Mar (M)

9.6 out of 10
Exceptional
(8 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite Ocean View Elite Club (M)

Room amenity

Junior Suite Ocean View Elite Club (M)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite Ocean View Elite Club (U)

Room amenity

Junior Suite Ocean View Elite Club (U)

9.0 out of 10
Wonderful
(58 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite (B2C-US)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Oceanfront (Elite Club, B2C-US)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Ocean View (Elite Club, B2C-US)

Room amenity

Junior Suite, Ocean View (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Ocean View (B2C-US)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Ocean View (Elite Club, B2C-US)

Minibar, in-room safe, desk, blackout curtains

Suite, Ocean View (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Partial Ocean View (B2C-US)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite (C)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (C)

9.0 out of 10
Wonderful
(6 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Oceanfront (Elite Club | C)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Oceanfront (Elite Club | C)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Partial Sea View (C)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Sea View (C)

9.6 out of 10
Exceptional
(4 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Sea View (C)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Sea View (C)

9.2 out of 10
Wonderful
(5 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Ocean View (Elite Club | C)

Room amenity

Junior Suite, Ocean View (Elite Club | C)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, Ocean View (Elite Club | C)

Minibar, in-room safe, desk, blackout curtains

Suite, Ocean View (Elite Club | C)

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite (L)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (L)

7.4 out of 10
Good
(3 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Oceanfront (Front Elite Club -L)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Oceanfront (Front Elite Club -L)

  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Partial Sea View (L)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Sea View (L)

10.0 out of 10
Exceptional
(2 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Sea View (L)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Sea View (L)

10.0 out of 10
Exceptional
(4 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Ocean View (Elite Club - L)

Room amenity

Junior Suite, Ocean View (Elite Club - L)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, Ocean View (Elite Club - L)

Minibar, in-room safe, desk, blackout curtains

Suite, Ocean View (Elite Club - L)

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite (E)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (E)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Partial Ocean View (E)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Ocean View (E)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Ocean View (E)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Ocean View (E)

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Ocean View (Elite Club | E)

Room amenity

Junior Suite, Ocean View (Elite Club | E)

  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Ocean View (Elite Club | E)

Minibar, in-room safe, desk, blackout curtains

Suite, Ocean View (Elite Club | E)

  • 635 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Oceanfront (Elite Club | E)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Oceanfront (Elite Club | E)

  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite (B2C-CA)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Oceanfront (Elite Club | B2C-CA)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Oceanfront (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Partial Sea View (B2C-CA)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Sea View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Sea View (B2C-CA)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Sea View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Ocean View (Elite Club | B2C-CA)

Room amenity

Junior Suite, Ocean View (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, Ocean View (Elite Club | B2C-CA)

Minibar, in-room safe, desk, blackout curtains

Suite, Ocean View (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Located on the beach, Hotel Riu Palace Kukulkan - Adults Only - All Inclusive is in Zona Hotelera, a walkable area in Cancun with great shopping. Iberostar Cancun Golf Course and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Hotel Zone Beaches. Xoximilco and El Sol de Cancun are also worth visiting. Visit our Cancun travel guide
Map
Boulevard Kukulcan km 12, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Hotel Zone Beaches
    Hotel Zone Beaches
    5 min walk - 0.4 km
  • Mexico, Cancun Beach, Crashing waves on the beach
    Marlin Beach
    5 min walk - 0.4 km
  • Cancun_CancunInteractiveAquarium_6075622_448
    Cancun Interactive Aquarium
    5 min walk - 0.4 km
  • Cancun_LaIslaShoppingMall_6075610_190
    La Isla Shopping Mall
    6 min walk - 0.6 km
  • Kukulcan Plaza Shopping Mall
    6 min walk - 0.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    22 min drive

Restaurants

  • El Fish Fritanga
    6 min walk
  • Duna Pool Bar
    7 min walk
  • Capuchino Bar
    4 min drive
  • mb Restaurant
    3 min walk
  • Sea Corner at Live Aqua
    5 min walk

About this property

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

  • Luxury all-inclusive property near Hotel Zone Beaches
  • A short walk from La Isla Shopping Mall, Hotel Riu Palace Kukulkan - Adults Only - All Inclusive provides a free breakfast buffet, a swim-up bar and a corner/local shop. With amenities such as a beachfront location and sunloungers, this property is the perfect place to soak up the sun. Indulge in a massage, aromatherapy and a body wrap at Renova, the on-site spa. Be sure to enjoy a meal at any of the 6 on-site restaurants. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
  • Other perks include:
    • 4 outdoor pools along with sunloungers, pool umbrellas and a lifeguard on site
    • Free self-parking
    • A 24-hour front desk, barbecues and concierge services
    • Beach towels, a lift and ATM/banking services
    • Guest reviews say great things about the dining options, beach locale and pool
  • Room features
  • All 428 rooms offer comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
  • Extra amenities include:
    • Recycling and LED light bulbs
    • Bathrooms with rainfall showers and eco-friendly toiletries
    • 55-inch flat-screen TVs with satellite channels
    • Balconies, ceiling fans and daily housekeeping

All-inclusive details

  • This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks and beverages included
    • 24-hour room service
    • In-room minibar (all beverages included)
    • In-room liquor dispensers

Activities and facilities/equipment

  • All non-motorised water sports are included.

Water activities

    • Kayaking
    • Snorkelling

Land activities

  • Fitness facilities

Entertainment

    • On-site entertainment and activities
    • Theme parties

Awards and affiliations

  • Eco-certified property
  • This property participates in Ecostars – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Full-service spa
  • Gym

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body wraps
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 12 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Riu Palace Kukulkan - Adults Only - All Inclusive have a pool?

Yes, this property has 4 outdoor pools.

Is Hotel Riu Palace Kukulkan - Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Self-parking is free at this property.

What time is check-in at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM.

What time is check-out at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, kayaking and more.

Where is Hotel Riu Palace Kukulkan - Adults Only - All Inclusive located?

Nestled on the beach, this Zona Hotelera property is within a 10-minute walk of Kukulcan Plaza Shopping Mall, La Isla Shopping Mall and Hotel Zone Beaches. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Cancun Convention Center are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive Reviews

9.2

Wonderful

9.8

Cleanliness

9.2

Amenities

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 3587 out of 4965 reviews
Rating 8 - Good. 779 out of 4965 reviews
Rating 6 - Okay. 334 out of 4965 reviews
Rating 4 - Poor. 111 out of 4965 reviews
Rating 2 - Terrible. 154 out of 4965 reviews

Reviews

Verified

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing, staff was nice and helpful, location was great next to some shops. Definitely worth staying here
Stayed 3 nights in May 2026
Verified

10/10 Excellent

crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property well maintained with a great staff and amenities
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Melissa Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was wonderful. Food was fantastic! We will be staying here again!
Stayed 5 nights in May 2026
Verified

10/10 Excellent

luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! Restaurants are great!
Stayed 4 nights in May 2026
Verified

8/10 Good

Tonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and the food was well prepared.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent even the staff at the front desk named Fernanda was very very helpful
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Jordy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay, food was great and so were the drinks. Each staff did their best in making us feel cared for and safe.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

MORGANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy the beach and breakfast as well as all meals were absolutely wonderful!
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Stevie Gene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was amazing compared to most all inclusives! Every single staff member was so friendly and hilarious, you can tell they all get along so well with each other !
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort with friendly staff. Hotel is located on a beautiful beach strip. Well maintained place. Good food choices, no reservations required for dinner. Overall we had a wonderful time
Stayed 7 nights in May 2026
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience and everything was included. Staff were super helpful and really made you feel welcome. Food was great and amenities were even better. 10/10 would recommend!!
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was well maintained and the staff were very friendly and helpful. All five restaurants were delicious and offered a great deal of variety. With the hotel being on the beach it made for a fun and uncomplicated trip. I would recommend this resort to anyone.
Stayed 7 nights in May 2026
Verified

10/10 Excellent

AlAmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was very nice and clean. The staff was top tier with everything. I’m already looking to book again next month
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and upscale feel to this resort. Pleasant staff, no upselling. Will stay again
Stayed 5 nights in May 2026
Verified

10/10 Excellent

brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a nice place, the rooms are very clean and the staff is very nice. The food was not that bad the steakhouse was good but other then that nothing made me go “oh my goodness this is great”
Stayed 3 nights in May 2026
Verified

10/10 Excellent

PAULINO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was amazing. Staff was friendly and great!
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buildings and rooms were very nice. The food selections were also wonderful.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Keren Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Staff was nice and helpful! Food options were divine!!! & the area is safe with a lot to do.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Niharika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel ..beautiful and clean! Just wish there was tastier food, but overall it was a great variety of food choices. Also, they just give the hotel guest more towels towels for the pool, one per guest is low. Overall I enjoyed the property. It’s beautiful and the staff is real nice.
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome resort, great value for the food and amenities! Staff was amazing, beach was beyond beautiful! Looks just like the pictures!
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was fantastic! From the amenities to the service it was top notch. Our only complaint was the food. It was clearly made for the masses and at times was inedible.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

frank David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes everything was fresh and outdoor pool seating was comfortable but very busy. More people could enjoy the pool but they were playing volleyball.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Rene Ernesto Diaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the third time we've stayed at this hotel, and as always, it exceeded all my expectations. The reception staff was incredibly friendly and welcoming from the moment we arrived. The location is ideal, very close to La Isla Shopping Village and excellent restaurants if you want to dine out. We stayed in the hotel's Elite rooms and have no complaints regarding cleanliness or service. They have very good restaurants, although I think the food could offer more variety and the evening entertainment could be improved.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Luana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than unpleasant customer service front desk person - Fernanda that checked us in, everything else was great! Clean room, attentive waiters at the beach, tractor cleaning beach all day long, food super tasty at Elite Club restaurant! Would recommend and return!
Stayed 4 nights in May 2026
Verified

10/10 Excellent

omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is awesome from every single department and activity Miss CARMEN from the breakfast buffet is wonderful and Enrique a great bartender The beach is beautiful and hotel is great
Stayed 4 nights in Apr 2026