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Hyatt Ziva Cancun All Inclusive

Photo gallery for Hyatt Ziva Cancun All Inclusive

Aerial view
On the beach, snorkelling
On the beach, snorkelling
On the beach, snorkelling
3 outdoor pools

Overview of Hyatt Ziva Cancun All Inclusive

Hyatt Ziva Cancun All Inclusive

4.5-star property

9.2/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa
Map
Blvd. Kukulcan, Manzana 51, Lote 7, Cancun, QROO, 77500

Explore the area

  • Popular LocationForum Beach4 min walk
  • Popular LocationCancun Convention Center7 min walk
  • Popular LocationPlaza Caracol Mall9 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)24 min drive

Room options

About this area

Cancun

Located on the beach, Hyatt Ziva Cancun All Inclusive is in Zona Hotelera, a neighbourhood in Cancun. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Extreme Adventure are local attractions and those in the mood for shopping can visit La Isla Shopping Mall and Forum By The Sea Mall. Travelling with kids? Consider Ventura Park Cancun, or check out an event or a game at Oasis Arena.

What's nearby

  • Gaviota Azul Beach - 1 min walk
  • Forum Beach - 4 min walk
  • Caracol Beach - 5 min walk
  • Cancun Convention Center - 7 min walk
  • Plaza Caracol Mall - 9 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 24 min drive

Restaurants

  • Isla Contoy - 4 min walk
  • Ty-coz Express - 9 min walk
  • Marinero's - 10 min walk
  • The Surfin Burrito - 13 min walk
  • El Caribeño - 19 min walk

About this property

Hyatt Ziva Cancun All Inclusive

4.5-star luxury property located in Zona Hotelera
At Hyatt Ziva Cancun All Inclusive, you can look forward to a poolside bar, a rooftop terrace and a cafe. This property is a great place to bask in the sun with a beachfront location and snorkelling. Indulge in a body treatment, a manicure/pedicure and a massage at the on-site spa. Be sure to enjoy a meal at any of the 8 on-site restaurants, which feature Asian cuisine and more. Enjoy the 24-hour gym, as well as activities such as basketball. Free WiFi in public areas is available to all guests, along with a garden and a playground.
Other perks at this property include:
  • 3 outdoor pools and a children's pool
  • Free self-parking and valet parking
  • An outdoor tennis court, an area shuttle and a 24-hour front desk
  • A lift, tour/ticket information and massage treatment rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 547 rooms offer comforts, such as 24-hour room service and premium bedding, as well as perks, such as air conditioning and free stocked minibars.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • LED TVs with cable channels
  • Free extra beds, daily housekeeping and phones

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service

Entertainment

On-site entertainment and activities
On-site live performances

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Local area shuttle (surcharge)

Food and drink

  • 8 restaurants and 1 coffee shop/cafe
  • 8 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Moongate
  • La Bastille
  • El Mercado
  • Tradewinds
  • Lorenzo's

Things to do

  • 24-hour fitness centre
  • 3 outdoor pools
  • Basketball
  • Children's pool
  • Full-service spa
  • Outdoor tennis court
  • Playground
  • Snorkelling

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra beds
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • A meeting room

Outdoors

  • Beachfront location
  • Garden
  • Rooftop terrace

Spa

  • 19 treatment rooms
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • In-room accessibility (selected rooms)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Property is also known as

Hyatt Ziva Cancun All Inclusive
Hyatt Ziva Cancun
Hyatt Ziva Cancun All Inclusive All-inclusive property
Hyatt Ziva
Hyatt Ziva Cancun
Hyatt Ziva Cancun All Inclusive Cancun
Hyatt Ziva Cancun All Inclusive All-inclusive property
Hyatt Ziva Cancun All Inclusive All-inclusive property Cancun

Frequently asked questions

Does Hyatt Ziva Cancun All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at ?

As of 30 Jan 2023, prices found for a 1-night stay for 2 adults at on 1 Feb 2023 start from ₹65,137.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Ziva Cancun All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hyatt Ziva Cancun All Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Hyatt Ziva Cancun All Inclusive?

Check-in is from 3 PM - 3 PM.

What time is check-out at Hyatt Ziva Cancun All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Hyatt Ziva Cancun All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included.

Where is Hyatt Ziva Cancun All Inclusive located?

Nestled on the beach, this Zona Hotelera property is 0.1 mi (0.1 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 2.3 mi (3.7 km) from La Isla Shopping Mall. Gaviota Azul Beach and Hotel Zone Beaches are also within 5 minutes.

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1271 out of 1607 reviews" "
" "10 - Excellent 79%
Rating 8 - Good. 191 out of 1607 reviews" "
" "8 - Good 12%
Rating 6 - Okay. 58 out of 1607 reviews" "
" "6 - Okay 4%
Rating 4 - Poor. 34 out of 1607 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 53 out of 1607 reviews" "
" "2 - Terrible 3%

9.6/10

Cleanliness

9.4/10

Staff & service

9.3/10

Amenities

9.5/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

10/10 Excellent

Al

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good area to relax and enjoy the weather
Stayed 5 nights in Jan 2023

10/10 Excellent

Chad, Grand Junction

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic resort where you can swim with the dolphins. Its the best location in the hotel zone with a north beach (calm waters) and an east beach (waves). Staff was great, dining options were plentiful. Highly recommended
Stayed 4 nights in Jan 2023

10/10 Excellent

Xin Bing

Travelled with family
Very good

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is very pretty and well kept. Food choices were good lots of variety. The French restaurant was our favorite. We stayed in the Turquoize tower. All in all our butler Ivan was very attentive and informative.
Stayed 8 nights in Jan 2023

10/10 Excellent

ANGELICA MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most amazing hotel experience
Stayed 5 nights in Jan 2023

10/10 Excellent

Jennifer, Houston

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Jan 2023

10/10 Excellent

Marbeli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 3 nights in Jan 2023

10/10 Excellent

Lonnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome, friendly staff.
Stayed 6 nights in Jan 2023

10/10 Excellent

Ivette, hialeah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best of best... wonderful place 10/10
Stayed 3 nights in Jan 2023

2/10 Terrible

Berenice

Travelled with family, Travelled with family and small children, Travelled with partner