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InterContinental Presidente Cancun Resort

Photo gallery for InterContinental Presidente Cancun Resort

Featured image
On the beach, beach umbrellas, beach towels, beach bar
On the beach, beach umbrellas, beach towels, beach bar
On the beach, beach umbrellas, beach towels, beach bar
2 outdoor pools, pool cabanas (surcharge), pool umbrellas

Overview of InterContinental Presidente Cancun Resort

InterContinental Presidente Cancun Resort

4 out of 5

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Boulevard Kukulkan KM 7.5, Zona Hotelera, Cancun, QROO, 77500

Explore the area

  • Popular LocationPlaza Caracol Mall7 min walk
  • Popular LocationCancun Golf Club at Pok Ta Pok14 min walk
  • Popular LocationCancun Convention Center15 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)24 min drive

Choose dates to view prices

About this area

Cancun

InterContinental Presidente Cancun Resort is located in Zona Hotelera, a neighbourhood in Cancun, and is in the entertainment district and on the beach. La Isla Shopping Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Chac Mool Beach and Tortuga Beach. Aquaworld and Ventura Park Cancun are not to be missed. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as ecotours in the area.

What's nearby

  • Plaza Caracol Mall - 7 min walk
  • Caracol Beach - 8 min walk
  • Cancun Golf Club at Pok Ta Pok - 14 min walk
  • Cancun Convention Center - 15 min walk
  • Forum Beach - 16 min walk

Restaurants

  • Where to eat
  • Le Cap – Beachfront restaurant. Open daily.
  • El caribeño – Poolside restaurant. Open daily.
  • Café Urbano – Open daily.
  • Deck Bar – Poolside bar. Open daily.

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 24 min drive

About this property

InterContinental Presidente Cancun Resort

Upscale hotel on the beach, with 2 outdoor swimming pools
Spend the day playing on the beach then return to dine at one of InterContinental Presidente Cancun Resort's 3 restaurants. All 300 rooms offer free WiFi, 24-hour room service and LCD TVs with satellite channels. Minibars, coffee makers and in-room massages are among the other amenities available to guests.
InterContinental Presidente Cancun Resort offers 300 forms of accommodation with minibars and a safe. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

2 outdoor swimming pools and 5 hot tubs are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Bureau Veritas (third-party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:30 AM: MXN 450 per person
  • 3 restaurants
  • 1 beach bar and 1 bar/lounge
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • 5 hot tubs
  • Lifeguards on site
  • Playground
  • Shopping
  • Spa services
  • Volleyball

Family friendly

  • 2 outdoor pools
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Garden
  • Lifeguards on site
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in hallways
  • In-room accessibility (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 600, per pet, per stay, plus a deposit of MXN 600 per stay
Dogs and cats welcome
Pets cannot be left unattended
Food and water bowls and litter trays are available
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 26.89 per accommodation, per night
  • Resort fee: MXN 180 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MXN 450 per person (approximately)
  • Pet deposit: MXN 600 per stay
  • Pet fee: MXN 600 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Cancun InterContinental
Cancun InterContinental Presidente Resort
InterContinental Cancun Resort
InterContinental Presidente Cancun
InterContinental Presidente Cancun Resort
InterContinental Presidente Resort
InterContinental Presidente Resort Cancun
Presidente Cancun Resort InterContinental
Presidente InterContinental Resort Cancun
Presidente Resort Cancun
Intercontinental Presidente Cancun Hotel Cancun
InterContinental Presidente
Intercontinental Cancun
InterContinental Presidente Cancun Resort Hotel
InterContinental Presidente Cancun Resort Cancun
InterContinental Presidente Cancun Resort Hotel Cancun

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 573 out of 956 reviews
5 - Excellent 60%
Rating 4 - Good. 225 out of 956 reviews
4 - Good 24%
Rating 3 - Okay. 86 out of 956 reviews
3 - Okay 9%
Rating 2 - Poor. 32 out of 956 reviews
2 - Poor 3%
Rating 1 - Terrible. 40 out of 956 reviews
1 - Terrible 4%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was very helpful and friendly. The restaurant "el caribeño" was amazing. The only issue was the property because it didn't look as the pictures was really ugly and old.
Stayed 3 nights in Nov 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed oour 5 night stay at this resort. Loved the staff, beach area, spa, and locations!! We definitely will make this a yearly stay!!
Stayed 5 nights in Nov 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location,cleanliness, service, accessible to shopping malls
Stayed 3 nights in Nov 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well maintained, rooms clean, staff very nice, restaurants food was adequate, beach excellent and atmosphere around around the place excellent, felt very relax, good view of bay
Stayed 3 nights in Nov 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service
Beach and poor area are great, service is very good, breakfast could be better. Room is dated, especially the bathroom.
Stayed 7 nights in Nov 2021