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La Reina Roja Hotel Boutique

Photo gallery for La Reina Roja Hotel Boutique

Pillow-top beds, in-room safe, individually decorated, desk
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Terrace/patio

Overview of La Reina Roja Hotel Boutique

VIP Access

La Reina Roja Hotel Boutique

3.5 star property

7.8/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Laundry
  • Outdoor space
Map
Calle 20 entre Av. 5 y 10, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationQuinta Avenida1 min walk
  • Popular LocationPlaya del Carmen Main Beach6 min walk
  • Popular LocationMamitas Beach7 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)49 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Playa del Carmen

La Reina Roja Hotel Boutique is located in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen, and is in the entertainment district and near the beach. Xcaret Eco Theme Park is a popular attraction and the area's natural beauty can be seen at Playa del Carmen Main Beach and Maroma Beach. Xaman Ha Aviary and Cenote Chaak Tun are also worth visiting. Scuba diving and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and ecotours nearby.

What's nearby

  • Quinta Avenida - 1 min walk
  • Quinta Alegría Shopping Mall - 2 min walk
  • Mario Villanueva Stadium Madrid - 5 min walk
  • Playa del Carmen Main Beach - 6 min walk
  • Mamitas Beach - 7 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

Restaurants

  • Byblos - 2 min walk
  • Tacontenedor - 2 min walk
  • Los Aguachiles - 2 min walk
  • Piknik - 2 min walk
  • The Bio & Natural - 2 min walk

About this property

La Reina Roja Hotel Boutique

Adults-only Playa del Carmen aparthotel in Downtown Playa del Carmen, walk to Playa del Carmen Main Beach
This aparthotel features an indoor pool, an outdoor pool and a restaurant. Free full breakfast and free WiFi in public areas are also provided. Additionally, 2 bars/lounges, a poolside bar and a snack bar/deli are on-site. Each apartment offers free WiFi, a pillowtop bed and an LCD TV with cable channels. Added amenities include an iPod dock, room service and a rainfall shower. Housekeeping is available on request.
La Reina Roja Hotel Boutique offers 63 accommodations with iPod docking stations and laptop-compatible safes. Each accommodation is individually decorated. Beds feature pillowtop mattresses. 42-inch LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided on request.

An indoor pool and an outdoor pool are on site.

Guests aged under 16 years old are not allowed in the swimming pool or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Property is kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Beach

  • Near the beach
  • Beach sunloungers

Pool/Spa

  • Outdoor pool
  • Indoor pool
  • Umbrellas
  • Sunloungers
  • Massages

Internet

  • Free WiFi

Parking and transport

  • Self parking on site (USD 10 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • On-site car hire

Restaurants on site

  • La Bien Querida

Food and drink

  • Coffee/tea maker

Dining

  • Free full breakfast available daily
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Snack bar/deli
  • Room service available

Bedrooms

  • Pillow-top mattress
  • Bed sheets provided

Bathrooms

  • Shower
  • Rainfall shower head
  • Free toiletries
  • Hairdryer
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable service
  • Piano
  • iPod docking station
  • TV in a common area

Outdoor areas

  • Rooftop terrace
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Desk
  • Conference centre (538 square feet of space)

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • Lift
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe

Location highlights

  • Near the boardwalk
  • In the shopping district
  • In the city centre
  • In the entertainment district

Things to do

  • Fitness facilities nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Sailing nearby
  • Bike rentals nearby
  • Surfing/body boarding nearby
  • Golf lessons nearby
  • Parasailing nearby
  • Ecotours nearby

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector

General

  • 63 rooms
  • 3 floors
  • 1 building
  • Built in 2009
  • Individually decorated

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 10.99 per person, per night
The resort fee includes:
  • Partner property beach club access
  • Beach loungers
  • Partner property access
  • In-room safe
  • In-room bottled water
  • Housekeeping
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 100 per vehicle (roundtrip, maximum occupancy 3)
  • Self-parking fee: USD 10 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the swimming pool or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Reina Roja
Reina Roja Hotel
Reina Roja Hotel Playa del Carmen
Reina Roja Playa del Carmen
Reina Roja Hotel Riviera Maya/Playa Del Carmen, Mexico

Frequently asked questions

Does La Reina Roja Hotel Boutique have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at ?

As of 3 Feb 2023, prices found for a 1-night stay for 2 adults at on 6 Feb 2023 start from ₹5,899.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is La Reina Roja Hotel Boutique pet-friendly?

No, pets are not allowed at this property.

How much is parking at La Reina Roja Hotel Boutique?

Self-parking is available for USD 10 per day.

What time is check-in at La Reina Roja Hotel Boutique?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at La Reina Roja Hotel Boutique?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does La Reina Roja Hotel Boutique provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 100 per vehicle applies.

Where is La Reina Roja Hotel Boutique located?

Located in Downtown Playa del Carmen, this boutique aparthotel is within a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Quinta Alegría Shopping Mall and Calle Corazón are also within 5 minutes.

Reviews

7.8

Good

Rating 10 - Excellent. 298 out of 791 reviews" "
" "10 - Excellent 38%
Rating 8 - Good. 290 out of 791 reviews" "
" "8 - Good 37%
Rating 6 - Okay. 105 out of 791 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 47 out of 791 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 51 out of 791 reviews" "
" "2 - Terrible 6%

8.5/10

Cleanliness

8.2/10

Staff & service

6.9/10

Amenities

7.9/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

David

Disliked: Cleanliness
Stayed 3 nights in Aug 2022

2/10 Terrible

Gabriel

Disliked: Cleanliness, property conditions & facilities
If you like to be sweaty in your room smelling like wet towels then this is the place for you. Make sure you don’t get set up for a kidnap. Enjoy your vacation
Stayed 5 nights in Jul 2022

4/10 Poor

Jonathan

Disliked: Cleanliness, amenities, property conditions & facilities
This place is kind of horrible they wanna charge extra for everything including inviting someone over to you room . Cleaning could be so much better
Stayed 4 nights in Jun 2022

4/10 Poor

Oscar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing!
I had a bad experience, i should have read the reviews before booking here. The hotel is nothing like the pictures, nothing at all! Nothing like the description either!! Its very deteriorated, the bathroom does not come with bath robes nor hair dryer, there is no mini bar no coffee maker no safe no ceiling fan…… as everyone has complained we also had trouble with the key, which you got to try multiple times to make it work. But worst was the pillow cases smelling definitely not clean, to someone else’s perfume… we had to call and request clean ones which we never received until we went down to front desk to ask for them again. As per the staff they seem friendly but definitely not professionals.
You can see here dried saliva from previous guest here!
Stayed 1 night in Jun 2022

8/10 Good

JUAN LUIS

Stayed 3 nights in May 2022

2/10 Terrible

Ranishka

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at La Reina Hotel was horrible. The hotel room was unclean. there was actually open condom in my room and a residue of semen on the curtains. This was disgusting and the bathroom was not clean at all. they didn't bother to clean the bathroom. Worse place i ever stayed.
Stayed 2 nights in May 2022

2/10 Terrible

Samuel Lamar

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2022

4/10 Poor

GUILLERMO

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 8 nights in Apr 2022

8/10 Good

Janice

Stayed 7 nights in Apr 2022

4/10 Poor

Liyang

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Staff were not very helpful during check in. Hotel rooms pretty dirty and very dark at night. Lights are off in lobby at night and room is quite dark.
Stayed 1 night in Mar 2022