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Hotel Kavia 5th Avenida

3.5 star property
Hotel with a rooftop terrace, steps from Quinta Avenida

Choose dates to view prices

A short walk from Playa del Carmen Main Beach and Quinta Avenida, Hotel Kavia 5th Avenida provides a poolside bar, a rooftop terrace and car hire on-site. Be sure to enjoy a meal at Restaurante, the on-site restaurant. In addition to a bar, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Pool
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Twin Room

1 bedroom, desk, blackout curtains, free WiFi

Deluxe Twin Room

Highlights

Air conditioning
Smart TV
Ceiling fan
Separate bedroom
Blackout curtains
Rainfall showerhead
Private bathroom
Satellite channels
Air-conditioning
Blackout drapes/curtains
Ceiling fan
Private bathroom
Rainfall showerhead
Satellite channels
  • 431 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Room

1 bedroom, desk, blackout curtains, free WiFi

Deluxe King Room

Highlights

Air conditioning
Smart TV
Ceiling fan
Separate bedroom
Blackout curtains
Rainfall showerhead
Private bathroom
Satellite channels
Air-conditioning
Blackout drapes/curtains
Ceiling fan
Private bathroom
Rainfall showerhead
Satellite channels
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Playa del Carmen, QROO

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Quinta Alegría Shopping Mall - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 6 min walk - 0.6 km
  • Mamitas Beach - 6 min walk - 0.6 km
  • Playa del Carmen Maritime Terminal - 19 min walk - 1.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

Restaurants

  • ‪Señor Frogs - ‬1 min walk
  • ‪Bloody Mary Food Drinks & Rock - ‬1 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪McCarthy's Irish Pub - ‬2 min walk
  • ‪Ambasciata d'Italia Ristorante - ‬2 min walk

About this property

Hotel Kavia 5th Avenida

Boutique hotel near Quinta Avenida
Near Playa del Carmen Main Beach and Mamitas Beach, Hotel Kavia 5th Avenida provides a poolside bar, a rooftop terrace and car hire on-site. Be sure to enjoy a meal at Restaurante, the on-site restaurant. Free in-room WiFi, with a speed of 25+ Mbps, and a bar are available to all guests.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool, along with sunloungers and pool umbrellas
  • A lift, multilingual staff and tour/ticket information
  • Luggage storage, smoke-free property and a TV in reception
  • A 24-hour front desk
Room features
All 63 rooms boast comforts such as air conditioning, in addition to amenities such as free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 42-inch Smart TVs with satellite channels
  • Ceiling fans, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Restaurante

Things to do

  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 42-inch smart TV with satellite channels

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out fee: USD 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Late check-out fee: USD 20

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Reina Roja
Reina Roja Hotel
Reina Roja Hotel Playa del Carmen
Reina Roja Playa del Carmen
Reina Roja Hotel Riviera Maya/Playa Del Carmen, Mexico

Frequently asked questions

Does Hotel Kavia 5th Avenida have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Hotel Kavia 5th Avenida pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Kavia 5th Avenida?

Hotel Kavia 5th Avenida doesn't offer parking.

What time is check-in at Hotel Kavia 5th Avenida?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Kavia 5th Avenida?

Checkout is at noon. Late checkout is available for USD 20.

Where is Hotel Kavia 5th Avenida located?

Located in Downtown Playa del Carmen, this boutique hotel is within a 10-minute walk of Quinta Avenida, Playa del Carmen Main Beach, and Mamitas Beach. Playacar Beach and Playa del Carmen Maritime Terminal are also within 1 mile (2 km).

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Reviews

Hotel Kavia 5th Avenida Reviews

7.6

Good

8.2

Cleanliness

9.2

Location

8.0

Staff & service

7.0

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 355 out of 991 reviews
Rating 8 - Good. 320 out of 991 reviews
Rating 6 - Okay. 152 out of 991 reviews
Rating 4 - Poor. 74 out of 991 reviews
Rating 2 - Terrible. 90 out of 991 reviews

Reviews

8/10 Good

Marla Mae

Liked: Staff & service, property conditions & facilities
I liked so close to tour meeting places so close to beach 7 11 1 minute walk extra friendly staff
Stayed 5 nights in Jan 2025

2/10 Terrible

Felipe

Disliked: Cleanliness, property conditions & facilities, communication
Horrible place but the staff was friendly
Stayed 1 night in May 2023

2/10 Terrible

Fernando Brogan

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty and the roof top closed plus bar closed
Stayed 1 night in Jan 2025

6/10 Okay

George Dennis

Disliked: Amenities, property conditions & facilities
Not a bautique hotel.
Stayed 8 nights in Nov 2023

2/10 Terrible

Joe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No thank you.

This is a motel at best. It should be rated above a 1 star. Needs to be rebuilt from the ground up.
Stayed 3 nights in Dec 2024

6/10 Okay

Jay

Liked: Amenities
The cleaning staff makes too much noise from very early on, it's the second time this has happened to me in that hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Nov 2024

2/10 Terrible

Brian D

Disliked: Room comfort, communication

HORRIBLE HOTEL

Do NOT book at this hotel. It is under-staffed, not prepared for customer reservations and extremely unprofessional. More importantly, unless you plan not to sleep until 2am every night then you will not get any rest at this hotel.
Stayed 4 nights in Jan 2023

2/10 Terrible

david

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay here!

Let's see, There's no windows in the room! The WiFi went down my second night and never came back. Pool was closed. They were Jack hammering with work. I left a very expensive dress shirt when I checked out. Went back the next day a it's gone. Stolen!
Stayed 2 nights in Dec 2024

8/10 Good

Carlos

Liked: Staff & service
You get what you paid for , don’t expect much
Stayed 2 nights in Jul 2024

4/10 Poor

Kirk

Disliked: Amenities, property conditions & facilities
Sheets were never changed. Floor not swept. Toilet did not stop runnimg despite talking to the staff. No hot water for two days. No washcloth. No blanket for the bed. None of the bars were open. The local night club was so damn loud. The lobby bathroom had no toilet seats. Flooring in the lovy was unsafe. Not the Mexican vacation we were hoping for. This was an unfortunate experience.
Stayed 5 nights in Mar 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Past it's prime

I loved the look of this hotel, architecturally it's quite unique. However it's long past its prime. The rooms have a sewer small, the bedding was stained, the walls had gouge marks, and the pool was drained and out of commission. There are some bizarre elements such as a hot tub right next to the registration desk, an old Mercedes coupe in the back of the lobby, and all the plants are dead or dying. Breakfast is cheap, but terrible. Someone opened my door at 4am on my first night. I have no idea what that was about and complaining to the front desk resulted in no reaction. The location is good though, and fairly quiet for Mexico.
Stayed 5 nights in Dec 2024

4/10 Poor

Jacob

Disliked: Amenities, property conditions & facilities, communication
The property itself was dilapidated and not maintained at all with floor boards popping out when you walk in upon entry. The lobby bathroom was poorly lit and did not have paper towels in the dispensers. The shower had practically no real pressure so it did not feel like a real shower. The toilet did not have proper pressure either for flushing as you had to hold the button down to flush all the way. The room had a mildew smell to it. I will not be looking to stay there again or refer my friends.
Stayed 7 nights in Oct 2023

10/10 Excellent

watson

Liked: Cleanliness, amenities, property conditions & facilities
Very nice!
Stayed 3 nights in May 2025

10/10 Excellent

Luis Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Que está bien chida
Stayed 1 night in May 2025

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2025

6/10 Okay

Carolina

Liked: Room comfort

Deixou a desejar

O Chuveiro não esquentava, o café da manhã tinha pouca opção fora comida local, o rooftop era muito ruim. Quarto confortavel, mas não me hospedaria novamente. Ponto positivo é que podia usar o rooftop de outros hoteis da rede.
Stayed 5 nights in Apr 2025

10/10 Excellent

VICTOR MANUEL

Liked: Amenities
TODO MUY BIEN GRACIAS
Stayed 2 nights in Apr 2025

10/10 Excellent

Lupita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente ubicación.

Excelente ubicación. Muuuy cerca de los restaurantes y bares de moda, de la playa principal y de la terminal ADO alterna. Todo en 5 o 10 minutos caminando. Además el hotel bastante bien en general. Incluye un desayuno también bueno.
Stayed 1 night in Apr 2025

6/10 Okay

José Luis

Liked: Room comfort
Disliked: Property conditions & facilities
El hotel su apariencia es muy olvidada el personal de recepción cero amable( excepto por la chica del turbo la mañana)
Stayed 1 night in Apr 2025

10/10 Excellent

Lucia Gamboa

Liked: Cleanliness, staff & service, property conditions & facilities
Fue una excelente estadía. El hotel se está reinaugurando. El personas es muy amable. Llegamos un poco antes
Stayed 1 night in Apr 2025

6/10 Okay

Stephanie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Room was cleaned most days of the 5 day stay. Breakfast buffet was good - we stayed for 5 days and it was the same food every day. Had cash stolen and hotel only refunded 50 percent.
Stayed 5 nights in Apr 2025

8/10 Good

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bienn
Stayed 2 nights in Mar 2025

10/10 Excellent

Justine Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a little Gem, just tucked up a side street but close to everything. Pool on rooftop was great, room had everything we needed and beds were comfortable. A quiet hotel for those who want a relaxing stay. I would definitely go back.
Stayed 7 nights in Mar 2025

8/10 Good

Alex Ruben

Liked: Cleanliness, staff & service, amenities
El hotel está ubicado en un lugar muy cercano a la quinta avenida, lo que mejora la comodidad para salir a pasear sin tener que despegarse mucho del hotel, lo que podría mejorar es la limpieza del elevador y también del lobby ya que en el elevador estaba oxidado y en el lobby la madera estaba levantada, en caso del cuarto todo estaba perfecto
Stayed 1 night in Mar 2025