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Hotel Kavia 5th Avenida

3.5 star property

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A short walk from Playa del Carmen Main Beach and Quinta Avenida, Hotel Kavia 5th Avenida provides a poolside bar, a rooftop terrace and car hire on-site. Be sure to enjoy a meal at Restaurante, the on-site restaurant. In addition to a bar, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Twin Room

Desk, blackout curtains, free WiFi, bed sheets

Deluxe Twin Room

  • City view
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Room

Desk, blackout curtains, free WiFi, bed sheets

Deluxe King Room

  • City view
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

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About the area

Located in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen, Hotel Kavia 5th Avenida is in the entertainment district and near the beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Xaman Ha Aviary and Temazcal Natura are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Playa del Carmen travel guide
Map
Playa del Carmen, QROO

What's nearby

  • Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia
    Quinta Avenida
    2 min walk - 0.2 km
  • Navidad en el Caribe
    Quinta Alegría Shopping Mall
    2 min walk - 0.2 km
  • Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico
    Playa del Carmen Main Beach
    6 min walk - 0.6 km
  • Mamita's Beach en Playa del Carmen
    Mamitas Beach
    6 min walk - 0.6 km
  • Central Square
    8 min walk - 0.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    49 min drive

Restaurants

  • Ah Cacao Chocolate Café
    2 min walk
  • Bloody Mary Food Drinks & Rock
    1 min walk
  • McCarthy's Irish Pub
    2 min walk
  • Señor Frogs
    1 min walk
  • Euro Grill
    1 min walk

About this property

Hotel Kavia 5th Avenida

Boutique hotel near Quinta Avenida
Near Playa del Carmen Main Beach and Mamitas Beach, Hotel Kavia 5th Avenida provides a poolside bar, a rooftop terrace and car hire on-site. Be sure to enjoy a meal at Restaurante, the on-site restaurant. Free in-room WiFi, with a speed of 25+ Mbps, and a bar are available to all guests.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool, along with sunloungers and pool umbrellas
  • A TV in reception, a lift and luggage storage
  • Smoke-free property, tour/ticket information and multilingual staff
  • A 24-hour front desk
Room features
All 63 rooms boast comforts such as air conditioning, in addition to amenities such as free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 42-inch Smart TVs with satellite channels
  • Ceiling fans, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Restaurante

Things to do

  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 42-inch smart TV with satellite channels

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out fee: USD 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Late check-out fee: USD 20

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Reina Roja
Reina Roja Hotel
Reina Roja Hotel Playa del Carmen
Reina Roja Playa del Carmen
Reina Roja Hotel Riviera Maya/Playa Del Carmen, Mexico

Frequently asked questions

Does Hotel Kavia 5th Avenida have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Hotel Kavia 5th Avenida pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Kavia 5th Avenida?

Hotel Kavia 5th Avenida doesn't offer parking.

What time is check-in at Hotel Kavia 5th Avenida?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Kavia 5th Avenida?

Checkout is at noon. Late checkout is available for USD 20.

Where is Hotel Kavia 5th Avenida located?

Located in Downtown Playa del Carmen, this boutique hotel is within a 10-minute walk of Quinta Avenida, Playa del Carmen Main Beach, and Mamitas Beach. Playacar Beach and Playa del Carmen Maritime Terminal are also within 1 mile (2 km).

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Reviews

Hotel Kavia 5th Avenida Reviews

7.6

Good

8.2

Cleanliness

9.2

Location

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 355 out of 991 reviews
Rating 8 - Good. 320 out of 991 reviews
Rating 6 - Okay. 152 out of 991 reviews
Rating 4 - Poor. 74 out of 991 reviews
Rating 2 - Terrible. 90 out of 991 reviews

Reviews

Verified

8/10 Good

Marla Mae

Liked: Staff & service, property conditions & facilities
I liked so close to tour meeting places so close to beach 7 11 1 minute walk extra friendly staff
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing. Hotel was very clean. Very walkable to restaurants, shopping and the beach.
Stayed 7 nights in Jan 2024
Verified

10/10 Excellent

Justine Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a little Gem, just tucked up a side street but close to everything. Pool on rooftop was great, room had everything we needed and beds were comfortable. A quiet hotel for those who want a relaxing stay. I would definitely go back.
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Cool atmosphere for adults. Quiet and safe.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Graciela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great area. Faith avenue is right around the corner. Lots of restaurants and shops walked by distance. Very clean and big bed.
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Stephanie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Room was cleaned most days of the 5 day stay. Breakfast buffet was good - we stayed for 5 days and it was the same food every day. Had cash stolen and hotel only refunded 50 percent.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently changed to Kavia. Service was good.
Stayed 2 nights in Mar 2025
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Past it's prime

I loved the look of this hotel, architecturally it's quite unique. However it's long past its prime. The rooms have a sewer small, the bedding was stained, the walls had gouge marks, and the pool was drained and out of commission. There are some bizarre elements such as a hot tub right next to the registration desk, an old Mercedes coupe in the back of the lobby, and all the plants are dead or dying. Breakfast is cheap, but terrible. Someone opened my door at 4am on my first night. I have no idea what that was about and complaining to the front desk resulted in no reaction. The location is good though, and fairly quiet for Mexico.
Stayed 5 nights in Dec 2024
Verified

6/10 Okay

Garrett

Disliked: Communication
We stayed at this hotel for 2 weeks. From the get go we had issues with plumbing in our room. We repeatedly told them about this, they’d come, but it was never actually fixed. We were eventually given a bucket to fill up the toilet tank with our bathroom sick. Finally we just had to ask for a new room. The pool was occasionally closed randomly which was unfortunate and is due for an upgrade. The policy is that you have to ask daily for a room cleaning at reception, which wasn’t an issue. It was just that a couple of times the cleaning never happened. Going to the beach daily you’re bound to bring in some sand and it would’ve been nice to have our room cleaned every time we had asked for it. It wasn’t all bad. The staff was kind and the location is amazing. The price was great too.
Stayed 14 nights in Sep 2023
Verified

10/10 Excellent

watson

Liked: Cleanliness, amenities, property conditions & facilities
Very nice!
Stayed 3 nights in May 2025
Verified

2/10 Terrible

Felipe

Disliked: Cleanliness, property conditions & facilities, communication
Horrible place but the staff was friendly
Stayed 1 night in May 2023
Verified

6/10 Okay

George Dennis

Disliked: Amenities, property conditions & facilities
Not a bautique hotel.
Stayed 8 nights in Nov 2023
Verified

10/10 Excellent

Jesus Ramirez

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Dec 2024
Verified

8/10 Good

Yevhen

Good
Stayed 1 night in Dec 2024
Verified

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2025
Verified

2/10 Terrible

Fernando Brogan

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty and the roof top closed plus bar closed
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Such a nice hotel in Playa Del Carmen. Staff is very friendly. Natalia was great. She helped with everything we needed. Room is unique, sexy and comfortable. Rooftop is such a vibe! Loved the Open Bar on beers. Close to 5th Ave which is close to everything.
Stayed 3 nights in Nov 2023
Verified

2/10 Terrible

Joe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No thank you.

This is a motel at best. It should be rated above a 1 star. Needs to be rebuilt from the ground up.
Stayed 3 nights in Dec 2024
Verified

4/10 Poor

Mario

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Francisco

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is in construction don have pool and is dirty
Stayed 2 nights in Jan 2025
Verified

2/10 Terrible

Gabriel

Disliked: Cleanliness, property conditions & facilities, communication
If you like to be sweaty in your room smelling like wet towels then this is the place for you. Make sure you don’t get set up for a kidnap. Enjoy your vacation
Stayed 5 nights in Jul 2022
Verified

6/10 Okay

rachelle

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I’ve stayed at this property a few times they only give you a sheet on the bed as a blanket. The pillows are horrible. The rooftop pool was closed and found two cockroaches.This property is going downhill from the first time I stayed
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

Jay

Liked: Amenities
The cleaning staff makes too much noise from very early on, it's the second time this has happened to me in that hotel.
Stayed 1 night in Sep 2024
Verified

4/10 Poor

Julio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lot of roches. Hotel in construcción they star making noise 8 am. Hotel very low quality. Dirty and desorganize. I would not stay there again. No pool.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Nov 2024