Search Hotels Near Nachi Cocom Beach Club & Water Sport Center, Cozumel

"Check in was very bad. Reserved a specific room which was not ready until after 4pm. Check in manager was very rude and raised her voice to me. My husband spoke to the hotel manager about it. We have stayed there 3 times so far for scuba diving but I will not be back."

"Had to move rooms 3 times. First one at no bathtub, which we requested ahead of time. Second room was by the large pool where you could here the boom boom of the bass through the wall. Ended up spending another $630 to get a room in the quieter "Preferred" area. This room was pretty nice. The rooms around the large pool only have a closet for clothes, with just a few hangers. No chest of drawers. Really silly. The preferred room was a bit better for clothes, but still not ideal. This room had a broken A/C, but they got it fixed on day 2. The food at the resort was OK in general, but nothing super flavorful. The snorkeling off the resort is pretty bad. Just a few fish near the pier, otherwise just sand, grass, and the occasional star fish. The 2 Hobie waves were next door at Sunscape, which is under construction. They had no sails, no attendant, and could not be used. Very disappointing. Everyone at the resort was very friendly and very helpful, but some have very strong Spanish accents, and were a little hard to understand. They definitely give you the feeling that they want you to happy, but the only OK food, bad snorkeling, and no sailing will not have me coming back."

"A great property, with a well-balanced layout and activities. The only negative was the somewhat average food offered at all meals. There is room for improvement on that aspect, otherwise a lovely hotel. "

"This was my second time staying at Occidental and it was great. The food is good and the staff is very friendly and helpful. The resort is clean and well maintained. I am a certified diver and them having their own dock and dive shop is great. We will definitely be going back."

"The food is not good doesn’t have flavor pretty terrible pretty bland. I would never recommend this hotel. I had cockroaches in my room."

"Did not like that there was too many mosquitoes. Got bitten way too much."