Search Hotels Suites in Playa del Carmen

"Room stank of mold. An old man pulled down his bathing suit at the pool. The crowd was drunk and staff nasty. Terrible beyond. I checked out the same day. It was the worst experience I have ever had. I was also told I had a view of the beach and my view was trees!! Manager was unhelpful and was not willing to understand and provide a refund for a hotel that is supposed to be 5 stars but is probably 3 stars. No elevator, no class and I have travelled the world and this is the worst experience and worst hotel I have ever been too."

"every day had so many activities, so different and fun"

"Great venue. Good food, beautiful beach and great water to swim in. Clean everywhere and great staff. Seaweed was abundant but very nice to step in. Like grass."

"Best resort, family and adult friendly. The food is great!"

"We like the fact that the entire staff was friendly and Courteous. They make everyone feel comfortable. They set the standard on work ethic in our opinion. We recommend this for future vacations as we plan on returning soon!!!"

"Quede muy desepcionado era unos de mis favoritos"