Search Beach Resorts & Hotels in Riviera Maya

"-The room described on Expedia wasn’t the same size room in person. -food substitutes in restaurants such as sakuras were non existent -loud noise in mornings from construction when trying to sleep -tv is in Spanish. No English channels -Room service for Privilege members wasn’t sufficient"

"Amazing!"

"Could use more bar services. And snack shacks"

"The place is really good. Great rooms, great food, beautiful beaches. The check in staff were not friendly and welcoming, but after that a great stay."

"Honestamente me encantó este resort más que nada por la gente que trabaja ahí en el desayuno había un hombre que se llama Lorenzo y me hacía el día todas las mañanas y siento que gracias a él me sentía más cómodo por seguro el servicio fue excelente la gente siempre es muy amable"

"By far truly one of the best ever all inclusive resorts! The attention to detail by all the staff makes you feel super valued. I stayed on the 5th floor ocean front and Ruben from room service was exceptional and truly exceeded any request or expectation. Will definitely be staying here again!"

"Amazing stay"

"My first time to this hotel/location and I can definitely say I will be back ! I loved the closeness of 5th Avenue and all it has to offer. The north beach was my favorite in the morning, and then the pool in the afternoon. The tireless efforts to remove the sargassum was amazing. The event staff was wonderful to interact with.. as was all the other staff members. So helpful and very kind. The specialty restaurants offered delicious foods, and I could always find something at the buffet I enjoyed. I was offered an upgrade to my room at arrival as it was off season, and I can honestly say it was the best decision to have that beautiful room and view! With all good fortune , I will be back next year! And bring more friends!"

"Awful staff, very rude, cater to loud, showy people that pay to get their way. Still waiting for a refund on 3 nights of upgrade. Had to move rooms twice, unhelpful and staff do not acknowledge concerns."