8/10 Good
Jeannette
Travelled with family, Travelled with group
21 Mar 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With less than an hour drive from the airport to the resort, we found this a great choice to start our vacation. The central walkway between the beach & Reception was so beautiful. We had nice rooms with the most fresh clean linens. If you had no mobility problems it was easy walking distance from Reception to rooms & onward to the beach. The team of employees providing music and interactive entertainment at the pools did a great job! Thank you to all of them. The Grill A la Carte was great.
The Resort had a great outdoor courtyard just off the buffet restaurants. Unfortunately their music system wasn't well balanced which took away from the quality of the performances, which was disappointing. The Resort had a beautiful theatre, however, we found the evening shows less than average & seemed more geared to children.
The negative points we experienced were: the golf cart service from Reception to rooms was often a long wait; sometimes 30 to 40 minutes. This was a long wait for someone with difficulties walking distances. On the most part we found the lineups for bar services much longer than other resorts we have visited; we also experienced the worse food & service in the Swiss A la Carte restaurant. We were only offered to purchase bottled wine & were never offered the option of a bar drink; the cheese in the fondue wasn't melted upon arrival at our table; & the fondue pot wasn't hot enough to melt the cheese. Our waiter never checked on us, except to bring out our food.
Jeannette
Stayed 10 nights in Mar 2023