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Grand Riviera Princess All Suites Resort & Spa All Inclusive

Photo gallery for Grand Riviera Princess All Suites Resort & Spa All Inclusive

Indoor pool, 12 outdoor pools, free pool cabanas, pool umbrellas
View from property
Suite (with 2 Jacuzzies) | Free minibar, in-room safe, desk, blackout curtains
Lobby sitting area
Deluxe Room, Garden View | Free minibar, in-room safe, desk, blackout curtains

Overview of Grand Riviera Princess All Suites Resort & Spa All Inclusive

VIP Access

Grand Riviera Princess All Suites Resort & Spa All Inclusive

4.5 star property
7.8 out of 10 Good
7.8/10 Good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • All-inclusive
  • Parking included
  • Free WiFi
Prolongacion 5ta Avenida, Mza 20 Lote 006, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationGran Coyote Golf6 min drive
  • Popular LocationEl Camaleon Mayakoba Golf Course7 min drive
  • Popular LocationPunta Esmeralda Beach12 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)47 min drive

Room options

About this area

Playa del Carmen

Located in Playa del Carmen, Grand Riviera Princess All Suites Resort & Spa All Inclusive is in the entertainment district and on the beach. Xplor Theme Park and Ferry to Cozumel are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Maroma Beach. Xcaret Eco Theme Park and Temazcal Natura are also worth visiting. Take the opportunity to explore the area for water adventures such as scuba diving.

What's nearby

  • Gran Coyote Golf - 6 min drive
  • El Camaleon Mayakoba Golf Course - 7 min drive
  • Guadalupe Church - 9 min drive
  • Playa 88 - 11 min drive
  • Punta Esmeralda Beach - 12 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 47 min drive


  • Amaranto
  • Snack Riviera
  • Buffet Riviera
  • Buffet Sunset
  • Piano Bar

About this property

Grand Riviera Princess All Suites Resort & Spa All Inclusive

Upscale aparthotel on the beach, with 12 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Grand Riviera Princess All Suites Resort & Spa All Inclusive's full-service spa. Then enjoy a meal at one of the aparthotel's 9 restaurants. Each apartment features thoughtful touches, such as free minibar items and a pillow menu, plus a sitting area and a coffee/tea maker. Free WiFi, a balcony and free bottled water are among the other amenities available to guests. Change of towels is available on request.
Grand Riviera Princess All Suites Resort & Spa All Inclusive offers 674 accommodations with free minibar items and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. A pillow menu is available. This Playa del Carmen aparthotel provides complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

6 outdoor tennis courts, a health club and a water park (surcharge) are featured at the aparthotel. 12 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a spa tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 15 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

All-inclusive details

This aparthotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

Activities and facilities/equipment

All non-motorised water sports are included.

Land activities

Fitness facilities




Access to on-site nightclubs
On-site live performances

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.


English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities


  • On the beach
  • Beach towels
  • Beach umbrellas
  • Beach sunloungers


  • 12 outdoor pools
  • Indoor pool
  • Umbrellas
  • Sunloungers
  • Hot tub
  • Sauna
  • Steam room
  • Massages
  • 15 treatment rooms
  • Hot stone massages
  • Reflexology
  • Outdoor treatment area
  • Detox wraps
  • Deep-tissue massages
  • Aromatherapy
  • Body scrubs
  • Manicures and pedicures
  • Couples treatment room(s)
  • Body treatments
  • Swedish massages


  • Free WiFi

Parking and transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Free supervised childcare
  • Free children's club
  • Children's pool
  • Playground

Restaurants on site

  • Buffet Verde
  • La Hacienda
  • La Vaquería
  • Mamma Mia
  • La Fondue

Food and drink

  • Coffee/tea maker


  • Free buffet breakfast available daily 7 AM–11:30 AM
  • 9 restaurants and 1 coffee shop/cafe
  • 3 swim-up bars, 2 beach bars, 3 poolside bars and 9 bars/lounges
  • Manager's reception (free)
  • Stocked minibar (free)
  • Snack bar/deli
  • Coffee/tea in a common area


  • Free rollaway/extra beds
  • Bed sheets provided
  • Pillow menu


  • 1 bathroom
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Sitting area


  • Evening entertainment
  • Pool or billiards table
  • Ping pong table
  • Games room

Outdoor areas

  • Balcony
  • Terrace
  • Garden
  • Outdoor furniture
  • Outdoor entertainment area


  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 5 meeting rooms
  • Desk
  • Conference space (5425 square feet)

Climate control

  • Air conditioning
  • Ceiling fan


  • No pets or service animals


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • In-room accessibility (selected rooms)
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Window screens
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains

Location highlights

  • In the shopping district
  • In the entertainment district

Things to do

  • Health club
  • 6 outdoor tennis courts
  • Nightclub
  • Water park admission (surcharge)
  • Beach volleyball on site
  • Tennis lessons on site
  • Volleyball on site
  • Aerobics classes on site
  • Tennis on site
  • Kayaking on site
  • Archery on site
  • Basketball on site
  • Snorkelling on site
  • Theme parks nearby
  • Scuba diving nearby

Safety features

  • First aid kit
  • Security system
  • Smoke detector


  • 674 rooms
  • 3 floors
  • Built in 2007
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals

Similar properties



Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18


Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system and a first aid kit

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Grand Riviera Princess All Suites All Inclusive Playa del Carmen
Riviera Princess Suites Inclu
Grand Riviera Princess All Inclusive
Grand Riviera Princess All Suites Resort Spa All Inclusive

Frequently asked questions

Does Grand Riviera Princess All Suites Resort & Spa All Inclusive have a pool?

Yes, this property has an indoor pool, 12 outdoor pools and a children's pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Grand Riviera Princess All Suites Resort & Spa All Inclusive?

As of 28 May 2023, prices found for a 1-night stay for 2 adults at Grand Riviera Princess All Suites Resort & Spa All Inclusive on 29 May 2023 start from ₹18,727.17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Riviera Princess All Suites Resort & Spa All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Riviera Princess All Suites Resort & Spa All Inclusive?

Self-parking is free at this property.

What time is check-in at Grand Riviera Princess All Suites Resort & Spa All Inclusive?

Check-in is from 3 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Grand Riviera Princess All Suites Resort & Spa All Inclusive?

Checkout is at noon. Late checkout is available for USD 50 (subject to availability).

Are there all-inclusive benefits at Grand Riviera Princess All Suites Resort & Spa All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include football, tennis, volleyball and more.

Where is Grand Riviera Princess All Suites Resort & Spa All Inclusive located?

Located in Playa del Carmen, this beachfront aparthotel is in the entertainment district and within 3 mi (5 km) of Playa Xcalacoco, Punta Esmeralda Beach and El Camaleon Mayakoba Golf Course. Gran Coyote Golf is 2 mi (3.3 km) away.




Rating 10 - Excellent. 1026 out of 2382 reviews" "
" "10 - Excellent 43%
Rating 8 - Good. 631 out of 2382 reviews" "
" "8 - Good 26%
Rating 6 - Okay. 337 out of 2382 reviews" "
" "6 - Okay 14%
Rating 4 - Poor. 199 out of 2382 reviews" "
" "4 - Poor 8%
Rating 2 - Terrible. 189 out of 2382 reviews" "
" "2 - Terrible 8%




Staff & service




Property conditions & facilities




8/10 Good


Liked: Cleanliness, property conditions & facilities
Very nice place. Food ehh. People were generally nice. Service above average.
Stayed 4 nights in May 2023

10/10 Excellent

sara inez

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good. Pool entertainment was terrific.
Stayed 8 nights in May 2023

4/10 Poor


Travelled with partner
Disliked: Amenities
Extremely expensive and difficult to adjust bookings
Stayed 2 nights in May 2023

2/10 Terrible


Travelled with family, Travelled with group
Disliked: Amenities, property conditions & facilities
This resort is a zoo, numerous of animals running around on property chasing guest, from actual raccoons, so some other raccoons species, cats, and monkey. This resort is also very racist to black people. Food sucks, restaurants reservations almost impossible!! Would not recommend this place!
Stayed 5 nights in May 2023

10/10 Excellent

Tricia Ann

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our experience here was above and beyond anything I have ever experienced in Mexico due to the staff, mainly our concierge Alexa. She catered to our every need, sent champagne & choc covered strawberries and a farewell gift. Unbelievable! The property was amazing, and very safe. Returning for sure!
Stayed 9 nights in May 2023

6/10 Okay


Not willing to work without third party
Stayed 8 nights in May 2023

10/10 Excellent

Mary Ellen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great time , the night time shows were great .this resort is like being in your own city. So great we bought the membership!
Stayed 3 nights in May 2023

8/10 Good