Search Hotels Near Xcaret Eco Theme Park, Playa del Carmen

"There was so much attention to detail. They had everything we needed. We did not need to leave the property. Lots of entertainment and activities for everyone. The staff was friendly and genuinely cared about the satisfaction of the guests. We had a great time and would definitely return or try other RIU properties. "

"I cant express my gratitude with the staff of this resort every one of the staff members went above and beyond to make you feel welcomed and like "

"Great service, personal, shows and food. Thanks "

"Xcaret Arte is truly a 5 star resort with high quality of service, food and facilities."

"The food, the service, the environment, the activities, truly all a 10/10. Couldn’t have asked for a more perfect vacation because they simply did it all."

"Went with my family, including 2 tweens. Loved the animals walking so safely, food was above average, drinks so so, personal was amazing! Close to the parks . Rooms are old but clean."

"Exelente todo pronto volveremos "

"Spent a week here towards the end of June. Resort was around 60% full. Absolutely loved our time here. Stared with a really welcoming reception and just got better from there. Our room was a king and bunkbed which was perfect for our family of 4, our children being 12 & 15. Very spacious with enough room for us all. Air con and ceiling fan much appreciated ! Fridge regularly stocked and maid service was excellent. Resort is fantastic, lots of different pools to visit and although we came at seaweed season so didn’t really go in the sea, the beach was nice and clean. Loved every single restaurant and it was pretty easy to book a meal somewhere each night. Main breakfast and lunch buffet was good, with plenty of options for all. A few nice snack bars dotted around the resort too. Staff all over the resort were super friendly and lots of animals around to bump into, though not too keen on the raccoon we seemed to keep bumping into every night after dark. Very few complaints and will be back. My only thing to note was the towel booths were very hit and miss if anyone was there. This occurred at multiple pool areas. Supposed to be staffed from 8am - 6pm but more often than not nobody was there to collect or hand back in towels. You can go to the reception area but I found this pretty poor considering you’d generally want to get your towels from the pool area and hand them back there. "

"Everything was great. Loved the different activities they had for the whole family. They could include snacks in the room besides drinks. Also, the hotel should have more security guards outside disco area to help/assist drunk girls that seem to be alone. "