Search Hotels Near Río Secreto, Playa del Carmen

"The staff is incredible, the hotel is very peaceful and the monkeys were the highlight of our trip!"

"This was our third time staying at this property. We Love the grounds. Our favorite is the adult pool and the opportunity to snorkel on site. Being connected to Xcaret park is the ultimate perk!"

"Two people made the trip excellent. The first was the young man that checked me in when I arrived. He noted the room reserved for me was a ground floor room in the family section. He suggested, given the length of me stay that I consider a room in the adult section with an ocean view. I agreed and paid the upgrade. This was an excellent recommendation. It made my stay top notch. The other person was Zyanya from the Guest Experience Team. She proactively contacted me and determined by interest in area tours and got me scheduled. She stayed in contact with me via text to see how the tours went and wheat else she could help me with. She offered to make meal reservations for me, and whatever other hotel services she could assist with. She remained in contact until the day I checked out. She was excellent in determining me needs and making my stay was pleasant. These two people make my stay wonderful. Without them it would have been an “okay” experience, with them it was an “excellent” experience."

"Great variety on food. Upkeep was good. AC worked well. Overall, great experience. "

"Clean grounds, restaurants, perfect beach "

"Staff was great. Very helpful. Dominick kept our rm very clean. Paulo with mts looked after us immensely. "

"Excellent place to relax and have fun"

"Resort immaculate and soo clean. Loved our room on first floor where we walked out to beach. Beach small but perfect for us. The beach bartender Sebastian was amazing. Resort beautiful and loved that we could walk to town"

"It was absolute dream of a vacation stay! The best food, amenities for all ages, the parks and day trips made the experience even more memorable all while being emerged in out Mexican culture. And above everything, the best customer service from housekeeping staff, bartenders, food servers, lifeguards and kids club staff!!! We will be back soon, a family tradition has been established. Gracias Xcaret! "