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Residence Inn by Marriott Playa del Carmen

Photo gallery for Residence Inn by Marriott Playa del Carmen

Exterior
Outdoor pool
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
Studio, 1 King Bed with Sofa bed, Balcony, Garden View | In-room safe, desk, laptop workspace, iron/ironing board

Overview of Residence Inn by Marriott Playa del Carmen

Residence Inn by Marriott Playa del Carmen

3.5 star property

8.8/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Air conditioning
Map
Retorno 50 Avenida Sur, Carretera 307, Cancun Tulum Chetumal Cancun, Playa del Carmen, QROO, 77717

Explore the area

  • Popular LocationPlayacar Golf Club19 min walk
  • AirportPlaya Del Carmen, Quintana Roo (PCM)3 min drive
  • Popular LocationPiste Cyclable sur Paseo Xaman-Ha9 min drive
  • Popular LocationMahi Golf Course10 min drive

Room options

About this area

Playa del Carmen

Residence Inn by Marriott Playa del Carmen is located in Playacar, a neighbourhood in Playa del Carmen, and is near theme parks. Xcaret Eco Theme Park is a popular attraction and the area's natural beauty can be seen at Playa del Carmen Main Beach and Maroma Beach. Xaman Ha Aviary and Cenote Chaak Tun are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.
Visit our Playa del Carmen travel guideOpens in a new window
Map

What's nearby

  • Playacar Golf Club - 19 min walk
  • Cenote Chaak Tun - 3 min drive
  • Xaman Ha Aviary - 9 min drive
  • Piste Cyclable sur Paseo Xaman-Ha - 9 min drive
  • Mahi Golf Course - 10 min drive

Restaurants

  • Perché no - 8 min walk
  • El Gran Taco - 11 min walk
  • Hot Casual Food - 18 min walk
  • Doña Aurelia - 18 min walk
  • Ristorante Latinos - 19 min walk

About this property

Residence Inn by Marriott Playa del Carmen

3.5-star hotel located in Playacar
Consider a stay at Residence Inn by Marriott Playa del Carmen and take advantage of free full breakfast, a free food/drink shopping service and a terrace. In addition to dry cleaning/laundry services and a 24-hour fitness centre, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
Additional perks include:
  • An outdoor pool
  • Free self-parking
  • A front desk safe, outdoor furniture and concierge services
  • Wedding services, a lift and a 24-hour front desk
Room features
All 149 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Fridges, dishwashers and microwaves

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily
  • Room service available

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Laundry facilities
  • Wedding services

Business services

  • A meeting room

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Microwave
  • Fridge
  • Stovetop
  • Toaster

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Playa del Carmen
Playa del Carmen
Playacar
Playacar
Pet-friendly
Pet-friendly
Family-friendly
Family-friendly
Hotel
Hotel
3 star
3 star
Guest rating 4+
Guest rating 4+
Air conditioned
Air conditioned

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20, per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Service fee: USD 0.50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Property is also known as

By Marriott Carmen Carmen
Residence INN Playa DEL Carmen
Residence Inn by Marriott Playa del Carmen Hotel
Residence Inn by Marriott Playa del Carmen Playa del Carmen

Frequently asked questions

Does Residence Inn by Marriott Playa del Carmen have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 3 Feb 2023, prices found for a 1-night stay for 2 adults at on 28 Feb 2023 start from ₹7,232.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Residence Inn by Marriott Playa del Carmen pet-friendly?

Yes, pets are allowed at this property. There's a deposit of USD 50 per stay and a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Residence Inn by Marriott Playa del Carmen?

Self-parking is free at this property.

What time is check-in at Residence Inn by Marriott Playa del Carmen?

Check-in is from 3:00 PM - anytime.

What time is check-out at Residence Inn by Marriott Playa del Carmen?

Checkout is at noon.

Where is Residence Inn by Marriott Playa del Carmen located?

Located in Playacar, this hotel is 1 mi (1.6 km) from Playacar Golf Club and 1.8 mi (2.9 km) from Playa del Carmen Main Beach. Cenote Chaak Tun and Plaza Paraiso are also within 2 miles (3 km).

Can I cancel my reservation for free at Residence Inn by Marriott Playa del Carmen and receive a full refund?

Yes, Residence Inn by Marriott Playa del Carmen offers free cancellation on select room rates, because flexibility matters! Please refer to Residence Inn by Marriott Playa del Carmen cancellation policy on our site for more details about any exclusions or requirements.

Residence Inn by Marriott Playa del Carmen Reviews

Residence Inn by Marriott Playa del Carmen Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 200 out of 290 reviews" "
" "10 - Excellent 69%
Rating 8 - Good. 52 out of 290 reviews" "
" "8 - Good 18%
Rating 6 - Okay. 19 out of 290 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 5 out of 290 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 14 out of 290 reviews" "
" "2 - Terrible 5%

9.0/10

Cleanliness

8.9/10

Staff & service

8.9/10

Amenities

9.3/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Augusta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property looked really nice and clean. The room set up was really lovely
Stayed 1 night in Jan 2023

10/10 Excellent

Roger

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2023

6/10 Okay

YUE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good price, but it is ok
Stayed 4 nights in Jan 2023

10/10 Excellent

Yvonne, Redlands

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice and the location is not right in town but very close. Great views from the balcony.
Stayed 2 nights in Jan 2023

8/10 Good

Andres

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
more options for kids activities, and the option to enter the Playacar complex

8/10 Good

Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Housekeeping was very good. Room was large, new, and modern. Breakfast was fine. Only complaint was too far from the beach for walking and cabs overcharged to go only 15min. To downtown and beaches. There is a mall with a large grocery chain and Scotia bank a few blocks away but you must cross the freeway with no stop lights which is a little scary. Local buses are cheap at ten pesos but some are small vans and cramped. Still a bargain.

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities
Great hotel!

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very clean

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay

10/10 Excellent

Hossein Beheshti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Except no access to the beach, everything else is excellent