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SOLE Suites by GuruHotel

Photo gallery for SOLE Suites by GuruHotel

Outdoor pool
Balcony
Hypo-allergenic bedding, in-room safe, laptop workspace
Hypo-allergenic bedding, in-room safe, laptop workspace
Hypo-allergenic bedding, in-room safe, laptop workspace

Overview of SOLE Suites by GuruHotel

SOLE Suites by GuruHotel

3.0 star property

8.4/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Kitchen
  • Parking available
Map
1ra Avenida Norte, Entre Calle 12 y 14, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationPlaya del Carmen Main Beach3 min walk
  • Popular Location3D Museum of Wonders4 min walk
  • Popular LocationMamitas Beach8 min walk
  • AirportPlaya Del Carmen, Quintana Roo (PCM)15 min walk

Room options

About this area

Playa del Carmen

SOLE Suites by GuruHotel is located in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen, and is in the entertainment district. Shoppers can check out Quinta Avenida, while everyone can enjoy the natural beauty of Playa del Carmen Main Beach and Maroma Beach. Xcaret Eco Theme Park and Xaman Ha Aviary are also worth visiting.
Visit our Playa del Carmen travel guideOpens in a new window
Map

What's nearby

  • Playa del Carmen Main Beach - 3 min walk
  • Nuestra Senora del Carmen Catholic Church - 3 min walk
  • Quinta Alegría Shopping Mall - 3 min walk
  • 3D Museum of Wonders - 4 min walk
  • Mamitas Beach - 8 min walk

Restaurants

  • Porfirio’s - 1 min walk
  • Sonora Prime – Playa del Carmen - 1 min walk
  • Harry's Grill Prime Steakhouse & Raw Bar - 2 min walk
  • Tequila Barrel - 1 min walk
  • Aldea Corazón - 2 min walk

About this property

SOLE Suites by GuruHotel

3-star hotel located in Downtown Playa del Carmen
Close to Playa del Carmen Main Beach and Quinta Avenida, SOLE Suites by GuruHotel provides amenities such as a terrace. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Self-parking (surcharge), a lift and a porter/bellboy
  • A front desk safe and a 24-hour front desk
Room features
All 20 rooms have comforts, such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches, such as separate sitting areas and separate dining areas.
Other conveniences in all rooms include:
  • Showers and shampoo
  • 42-inch Smart TVs with satellite channels
  • Wardrobes/cupboards, separate sitting areas and separate dining areas

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Self parking on site (MXN 100 per day)
  • Limited on-site parking

Things to do

  • Outdoor pool

Family friendly

  • Full-sized fridge
  • Kitchenette
  • Microwave
  • Outdoor pool
  • Separate dining area

Conveniences

  • Front-desk safe
  • Lift

Guest services

  • 24-hour front desk
  • Housekeeping (once per stay)
  • Porter/bellhop

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Hypo-allergenic bedding

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • Satellite channels
  • 42-inch smart TV

Food and drink

  • Blender
  • Cookware/dishes/utensils
  • Dining room
  • Fridge
  • Griddle
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop

More

  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Separate sitting area

Similar properties

See similar properties

Playa del Carmen
Playa del Carmen
Downtown Playa del Carmen
Downtown Playa del Carmen
Pool
Pool
Business-friendly
Business-friendly
Guest rating 4+
Guest rating 4+
Hotel
Hotel
Air conditioned
Air conditioned
3 star
3 star

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 350

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 500 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls and litter trays are available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: MXN 4000 per stay
  • A tax is imposed by the city: MXN 31.12 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: MXN 100 per day
  • Pet fee: MXN 500 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: MXN 350 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Property is also known as

Sole Suites
SOLE Suites Quinta Avenida
Sole Suites Playa del Carmen
SOLE Suites by GuruHotel Hotel
SOLE Suites by GuruHotel Playa del Carmen
SOLE Suites by GuruHotel Hotel Playa del Carmen

Frequently asked questions

Does SOLE Suites by GuruHotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 23 Mar 2023, prices found for a 1-night stay for 2 adults at on 23 Apr 2023 start from ₹6,620.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SOLE Suites by GuruHotel pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 per room). There's a fee of MXN 500 per pet, per stay. Service animals are exempt from fees.

How much is parking at SOLE Suites by GuruHotel?

Self-parking is available for MXN 100 per day. Limited spots are available.

What time is check-in at SOLE Suites by GuruHotel?

Check-in is from 3:00 PM - anytime.

What time is check-out at SOLE Suites by GuruHotel?

Checkout is at noon. Late checkout is available for MXN 350 (subject to availability).

Where is SOLE Suites by GuruHotel located?

Located in Downtown Playa del Carmen, this hotel is steps away from Calle Corazón and Quinta Avenida. Playa del Carmen Main Beach is 0.1 mi (0.2 km) away.

Can I cancel my reservation for free at SOLE Suites by GuruHotel and receive a full refund?

Yes, SOLE Suites by GuruHotel offers free cancellation on select room rates, because flexibility matters! Please refer to SOLE Suites by GuruHotel cancellation policy on our site for more details about any exclusions or requirements.

SOLE Suites by GuruHotel Reviews

SOLE Suites by GuruHotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 42 out of 79 reviews" "
" "10 - Excellent 53%
Rating 8 - Good. 23 out of 79 reviews" "
" "8 - Good 29%
Rating 6 - Okay. 7 out of 79 reviews" "
" "6 - Okay 9%
Rating 4 - Poor. 5 out of 79 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 2 out of 79 reviews" "
" "2 - Terrible 3%

8.9/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were excellent and location was great in regards to shops and restaurants and beaches.
Stayed 8 nights in Feb 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Clean. Staff was great.
Stayed 2 nights in Mar 2023

10/10 Excellent

FRESIA

Stayed 6 nights in Feb 2023

10/10 Excellent

Roberta T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2023

6/10 Okay

Boyan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The places are large and the staff is accomodating, but the noise from the nightclubs outside makes it unbearable... If you have kids or are looking for a quiet time look elsewhere. TRUST ME! The rooftop pool is such a miss, there's a TON of space and they've managed to put the smallest bathtub excuse of a pool. Inside the apartments are very large, however there is an awful smell of humidity, so much so that the couch and the chairs which are made of fabric have absorbed the smell and regardless how low you set the AC the room will still smell. All of that is fine, but the noise... until 3am you will be listening to 5 sounds simultaneously every single night.
Stayed 3 nights in Feb 2023

6/10 Okay

Michael

Stayed 10 nights in Feb 2023

4/10 Poor

Linda

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Unit layout was great. In the centre of the action and beach but the noise from the clubs was too loud too late
Stayed 14 nights in Feb 2023

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. There is a bit of noise from the night clubs at night, we didn't mind it though.
Stayed 5 nights in Feb 2023

4/10 Poor

jeffrey

Liked: Cleanliness, property conditions & facilities
Nice look to the building from the front. Seems a little junky around the front lobby area. I came to the property at 2:30 and was told I had to wait to check in. I asked if the room was available and it wasn't. I was then told it could be available for 500 pesos which is just robbery for a half and hour, however I was just told it wasn't available anyway. I came back at 3:52 and was told it wasn't yet 3 o'clock. At 3:57 I was called to the desk to check in and that took about 10 minutes. This was perhaps the most unusual check-in I have ever experienced. The room is nice and spacious but there's black mold in the bathroom on the ceiling. Only stayed one night so difficult to know the place well
Stayed 1 night in Feb 2023

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sole suites was amazing, staff very friendly Luis our hotel host was incredible, friendly and always attentive, always smiling and ready to help. The only downside is fifth avenue music from 10am to 3 am very loud. Overall love our vacation
Stayed 10 nights in Jan 2023