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La Casa de la Playa by Xcaret - All Inclusive Adults Only

Photo gallery for La Casa de la Playa by Xcaret - All Inclusive Adults Only

Suite, Ocean View (Wellness) | View from room
On the beach, white sand, beach towels, beach yoga
On the beach, white sand, beach towels, beach yoga
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers

Overview of La Casa de la Playa by Xcaret - All Inclusive Adults Only

La Casa de la Playa by Xcaret - All Inclusive Adults Only

5.0 star property

9.4/10 Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • All-inclusive
  • Free airport shuttle
Map
Carr. Chetumal-Puerto Juarez KM 282, Lote 023 2, 77710, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationCenote Santa Cruz7 min drive
  • Popular LocationXplor Theme Park8 min drive
  • Popular LocationXcaret Eco Theme Park10 min drive
  • AirportPlaya Del Carmen, Quintana Roo (PCM)11 min drive

Room options

About this area

Playa del Carmen

Located in Playa del Carmen, La Casa de la Playa by Xcaret - All Inclusive Adults Only is on the beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular local attractions. Travelling with kids? Consider Xaman Ha Aviary, or check out an event or a game at Mario Villanueva Stadium Madrid. Looking to get your feet wet? Kayaking, snorkelling and swimming adventures can be found near the property.

What's nearby

  • Cenote Santa Cruz - 7 min drive
  • Xplor Theme Park - 8 min drive
  • Xcaret Eco Theme Park - 10 min drive
  • Piste Cyclable sur Paseo Xaman-Ha - 17 min drive
  • Mahi Golf Course - 17 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 60 min drive

Restaurants

  • El Gran Taco - 9 min drive
  • Perché no - 9 min drive
  • Hot Casual Food - 10 min drive
  • El Hongo - 11 min drive
  • Nativo - 11 min drive

About this property

La Casa de la Playa by Xcaret - All Inclusive Adults Only

5-star luxury hotel by the ocean
Located close to Xcaret Eco Theme Park and Xplor Theme Park, La Casa de la Playa by Xcaret - All Inclusive Adults Only provides a free return airport shuttle, free water park access and a swim-up bar. With a white sand beach, beach towels and beach yoga, this hotel is the perfect place to soak up some sun. Indulge in a body wrap, Ayurvedic treatments and a hot stone massage at the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Yoga classes are offered at the 24-hour gym; the property also has a poolside bar, a corner/local shop and a terrace. Free in-room WiFi is available to all guests, along with designer shops on site and a cafe.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with a lazy river, a waterslide and sunloungers
  • Free self-parking and valet parking
  • Free bike hire, an electric car charging station and a lift
  • Concierge services, a banquet hall and an off-lead area
Room features
All 63 individually furnished rooms boast comforts, such as 24-hour room service and jetted bathtubs, in addition to thoughtful touches, such as private pools and premium bedding.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and Egyptian cotton sheets
  • Bathrooms with jetted baths and hydromassage showers
  • 65-inch Smart TVs with Netflix, streaming services and premium channels
  • Wardrobes/cupboards, balconies and separate sitting areas

All-inclusive details

All-inclusive room rates at La Casa de la Playa by Xcaret - All Inclusive Adults Only are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking

Entertainment

On-site entertainment and activities

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
On-site antigen/rapid COVID-19 testing is available for free, and PCR COVID-19 testing is available for a USD 140 on-site COVID-19 testing (PCR screening) is available for a fee; reservations required for on-site testing
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • Free secured valet parking on site
  • Electric car charging station on site
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times, on request

Food and drink

  • 4 restaurants and 1 coffee shop/cafe
  • 5 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Beach yoga
  • Designer shops
  • Free bike hire
  • Free water park access
  • Full-service spa
  • Lifeguards on site
  • Outdoor pool
  • Sauna
  • Hot tub
  • Steam room
  • Wine-tasting room
  • Yoga classes

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Corner/local shop
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms - 4

Outdoors

  • Beachfront location
  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Accessible bath
  • Accessible airport shuttle
  • Cobblestone flooring in public areas
  • Lift
  • Grab bar in bath
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held shower head
  • Phone accessibility kit
  • Pool access ramp on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hairdryer
  • Hydromassage showerhead
  • Jetted bath
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 65-inch smart TV
  • Digital channels
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free newspapers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Private pool
  • Restaurant dining guide
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 per room (up to 11 lb per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls and an off-lead area are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Casa By Xcaret Inclusive
La Casa de la Playa All Fun Inclusive
La Casa de la Playa by Xcaret All Inclusive Adults Only
La Casa de la Playa by Xcaret All Fun Inclusive Adults Only
La Casa de la Playa by Xcaret - All Inclusive Adults Only Hotel

Frequently asked questions

Does La Casa de la Playa by Xcaret - All Inclusive Adults Only have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 5 Feb 2023, prices found for a 1-night stay for 2 adults at on 6 Feb 2023 start from ₹136,069.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is La Casa de la Playa by Xcaret - All Inclusive Adults Only pet-friendly?

Yes, this property allows cats and dogs (limit 1 per room) with a maximum weight of up to 11 lb per pet. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

How much is parking at La Casa de la Playa by Xcaret - All Inclusive Adults Only?

Self-parking and valet parking are free at this property.

What time is check-in at La Casa de la Playa by Xcaret - All Inclusive Adults Only?

Check-in is from 3:00 PM - midnight.

What time is check-out at La Casa de la Playa by Xcaret - All Inclusive Adults Only?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does La Casa de la Playa by Xcaret - All Inclusive Adults Only provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Are there all-inclusive benefits at La Casa de la Playa by Xcaret - All Inclusive Adults Only?

Some rate plans available at this property are all-inclusive.

Reviews

9.4

Exceptional

Rating 10 - Excellent. 53 out of 61 reviews" "
" "10 - Excellent 87%
Rating 8 - Good. 3 out of 61 reviews" "
" "8 - Good 5%
Rating 6 - Okay. 1 out of 61 reviews" "
" "6 - Okay 2%
Rating 4 - Poor. 2 out of 61 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 2 out of 61 reviews" "
" "2 - Terrible 3%

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.9/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

chaim

Liked: Staff & service, amenities, property conditions & facilities
No word can express my stay from 1st day pleasure staff accommodation any time any request simple amzing amzing
Stayed 4 nights in Jan 2023

10/10 Excellent

Mayra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stafff need to comunícate more

10/10 Excellent

William

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
4 Words….TOP OF THE LINE 😀
Stayed 1 night in Dec 2022

10/10 Excellent

qing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best hotel ever

10/10 Excellent

qing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect

10/10 Excellent

Lynne

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I could not ask for anything more. My wife gets around in a scooter and the property and adjacent Arte were very accessible. Its was our first time strolling along the beach together because the hotel had paved ramps amd a paved walkway along the beach. Any issues or concerns we had were adressed immediately
Stayed 3 nights in Nov 2022

10/10 Excellent

Oscar

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Excellent service Awesome views

10/10 Excellent

Sabrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

10/10 Excellent

Alphonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Cancun hands down!!
Stayed 1 night in May 2022

10/10 Excellent

Lizdian, Mayaguez

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2022