Riviera Maya Hotels from ₹3,570

"Staff were all wonderful! In particular, Julio our concierge. He was very responsive and great at accommodating all of our needs. Thank you for making our stay that much better!"

"They’re decent. Food could be better "

"Every thing was great"

"Clean rooms Staff is very polite Perfect "

"This resort is only for people who enjoy walking. While the buffet is great and the cafe has good coffee, everything requires quite a walk. Also, don't waste your time talking to the myriad of concierges that will approach you. They can't even solve a simple request, though they are really good at pretending that they will. "

"Great time "

"I want to start by saying that this review has nothing to do with the staff, every single person we encountered was amazing, kind, and attentive. A special thank you to the team at the Katok restaurant in the Akumal resort, especially Oliva, Obdulia, Francisca, the chef who came out to greet us, and the captain waiter. Their service truly stood out and made us feel very welcome. Unfortunately, my experience was deeply affected by the food. During my stay, I got food poisoning twice, and the last time was extremely severe. I experienced fever, vomiting, chills, and diarrhea. I am still recovering from it. It was honestly very difficult to travel back home in that condition. I had a fever while flying and could not keep any food down due to how upset my stomach was. This was very disappointing, especially because everything else, particularly the staff, was so wonderful. I hope the resort takes this feedback seriously and reviews their food safety standards so that future guests do not go through the same experience. "

"A very beautiful, well kept, clean resort. We enjoyed how large the resort was as it felt like a lot to explore. "

"The El Dorado and Lomas Travel staff are amazing and very helpful. "