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"Standard room's need remodeling"

"We had a great 2 weeks! The staff all worked hard to meet any needs we had. The food was good for an AI. We stayed on the seaside , the only complaint was the walls between the rooms we not sound proof at all. If I were to come back I would stay on the Palms side."

"Was not the luxury experience we were expecting"

"Excellent all around, the best part no children, don’t even bother visiting the other complexes unless you just wanna hear children screaming every second of your life. The adults only hotel is also very modern and way way way nicer! No need to leave the hotel. We enjoyed the free upgrade to the room with the swim up pool! Will definitely come back!"

"We loved our stay at El Dorado."

"Catalonia Riviera Maya can be a good option if you’re visiting Quintana Roo on a budget, but there are a few things to keep in mind before booking. First, there isn’t a traditional beach—just a small bay where you can swim. It’s still enjoyable, but it may not meet expectations if you’re looking for long sandy stretches. Restaurant reservations are quite limited. For example, during our 9-night stay, we were only able to book 4 dinners. You can try going to the restaurants around 6 PM to check for last-minute availability (often around 9 PM), but it’s not guaranteed. Also, meals are restricted to one appetizer, one main course, and one dessert per person. Rooms are decent if you book a deluxe option, though they could definitely use some renovations. The resort grounds are well-maintained, and most of the staff are friendly, though we did encounter a few less welcoming interactions. Food overall is average—definitely edible, but not a highlight of the stay. On the positive side, the spa and gym facilities are excellent. The Italian restaurant stood out with great service, especially from Alejandra and Lucas. Overall: A decent budget-friendly resort with some trade-offs, especially in dining and beach quality."

"The pool was nice"

"The service and hospitality was unmatched! Love the vibes here "

"This was our second stay at Barcelo Maya Palace. We love having so many options and being able to play at each of the resort's pools, water slide parks, and beaches. The resort's location is also so nice and close to the Xplor and Xel-ha parks. One disappointment this visit was we weren't able to get a reservation at the teppanyaki restaurant, even thought we inquired when we were checking in."