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Excellence Riviera Cancun - Adults Only All Inclusive

Photo gallery for Excellence Riviera Cancun - Adults Only All Inclusive

Front of property
Couples treatment room(s), sauna, hot tub, hot springs/mineral springs
Premium bedding, pillow-top beds, free minibar, in-room safe
10 restaurants, breakfast, lunch, dinner served; international cuisine
Reception

Overview of Excellence Riviera Cancun - Adults Only All Inclusive

VIP Access

Excellence Riviera Cancun - Adults Only All Inclusive

5.0 star property
9.2 out of 10 Wonderful
9.2/10 Wonderful

Popular amenities

  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
  • All-inclusive
  • Spa
Map
Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580

Explore the area

  • Popular LocationPuerto Morelos Beach8 min walk
  • Popular LocationArrecife de Puerto Morelos National Park14 min walk
  • Popular LocationOjo de Agua Beach8 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)29 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

About this area

Puerto Morelos

Located in Puerto Morelos, Excellence Riviera Cancun - Adults Only All Inclusive is next to a golf course and on a private beach. Moon Palace Golf Club and Puerto Morelos Reef are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Arrecife de Puerto Morelos National Park and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Xoximilco and Ventura Park Cancun are also worth visiting.
Visit our Puerto Morelos travel guideOpens in a new window
Map

What's nearby

  • Puerto Morelos Beach - 8 min walk
  • Arrecife de Puerto Morelos National Park - 14 min walk
  • Ojo de Agua Beach - 8 min drive
  • Puerto Morelos Town Square - 8 min drive
  • Puerto Morelos Reef - 8 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 29 min drive

Restaurants

  • Coco Café - 9 min walk
  • La Petit Creperie - 14 min walk
  • Bluewater Grill - 11 min walk
  • The Reef - 13 min walk
  • Hotel Villa Marina - 18 min walk

About this property

Excellence Riviera Cancun - Adults Only All Inclusive

5-star luxury property next to a golf course
Take advantage of a free breakfast buffet, a swim-up bar and a beach bar at Excellence Riviera Cancun - Adults Only All Inclusive. With a private beach, beach volleyball and kayaking, this property is the perfect place to soak up some sun. Treat yourself to a body wrap, a manicure/pedicure or hydrotherapy at MIILE SPA, the on-site spa. Be sure to enjoy a meal at any of the 10 on-site restaurants, which feature international cuisine and more. The 24-hour gym offers yoga classes and aerobics classes; other things to do include sailing, hiking/biking and volleyball. Free in-room WiFi is available to all guests, along with a poolside bar and a rooftop terrace.
Other perks at this property include:
  • 6 outdoor pools with free cabanas and a swim-up bar
  • Free self-parking
  • Bike hire, an outdoor tennis court and 4 meeting rooms
  • A banquet hall, luggage storage and free newspapers
  • Guest reviews speak well of the beach locale, pool and helpful staff
Room features
All 440 rooms offer comforts, such as 24-hour room service and free international calls, as well as perks, such as jetted bathtubs and premium bedding. Guests reviews speak well of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with jetted baths and free toiletries
  • 55-inch flat-screen TVs with premium channels
  • Coffee/tea makers and daily housekeeping

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkelling

Land activities

Cycling
Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • 10 restaurants and 1 coffee shop/cafe
  • 11 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • The Kitchen Table
  • Agave
  • Spice
  • Chez Isabelle
  • Basmati

Things to do

  • 24-hour fitness centre
  • 6 outdoor pools
  • Aerobics classes
  • Beach volleyball
  • Bike rentals
  • Full-service spa
  • Hiking/biking trails
  • Kayaking
  • Outdoor tennis court
  • Pilates classes
  • Sailing
  • Sauna
  • Shopping
  • Hot tub
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space (104410 square feet)
  • Meeting rooms - 4

Outdoors

  • BBQ grill(s)
  • Free pool cabanas
  • Garden
  • Private beachfront location
  • Rooftop terrace

Spa

  • 14 treatment rooms
  • Aromatherapy
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Jetted bath
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Free international calls
  • Laptop-compatible safe
  • Slippers
  • Turndown service

Similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Excellence Riviera Cancun Adults Only Puerto Morelos
Excellence Riviera Cancun Adults All Inclusive Puerto Morelos
Excellence Riviera Cancun Adults Puerto Morelos
Excellence Riviera Cancun Adults
Excellence Riviera Cancun Adults Only All Inclusive
Excellence Riviera Cancun Adults All Inclusive
Excellence Riviera Cancun Adu
Excellence Riviera Cancun Adults Only All Inclusive

Frequently asked questions

Does Excellence Riviera Cancun - Adults Only All Inclusive have a pool?

Yes, this property has 6 outdoor pools.

Is Excellence Riviera Cancun - Adults Only All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Excellence Riviera Cancun - Adults Only All Inclusive?

Self-parking is free at this property.

What time is check-in at Excellence Riviera Cancun - Adults Only All Inclusive?

Check-in is from 3:00 PM - anytime.

What time is check-out at Excellence Riviera Cancun - Adults Only All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Excellence Riviera Cancun - Adults Only All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, kayaking, sailing and more.

Where is Excellence Riviera Cancun - Adults Only All Inclusive located?

Located in Puerto Morelos, this beachfront property is next to a golf course and within a 15-minute walk of Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. Petempich Bay and Ojo de Agua Beach are also within 3 miles (5 km).

Excellence Riviera Cancun - Adults Only All Inclusive Reviews

Excellence Riviera Cancun - Adults Only All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 808 out of 1019 reviews" "
" "10 - Excellent 79%
Rating 8 - Good. 134 out of 1019 reviews" "
" "8 - Good 13%
Rating 6 - Okay. 28 out of 1019 reviews" "
" "6 - Okay 3%
Rating 4 - Poor. 16 out of 1019 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 33 out of 1019 reviews" "
" "2 - Terrible 3%

9.7/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rubi B, chula Vista

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This will be the second time we stay in this beautiful hotel. We love everything: cleanliness, beautiful and lush landscape, the maintenance of the resort is incredible!!! All the staff went over the board to please us on everything we needed and wanted. I want to give special thanks to the excellent manager Elena Flores who since we got there was extremely helpful and attentive to us!!!! Also, Josue the manager from the Grill restaurante who was super diligent in helping us finding the cell my husband forgot during an entertainment night.
Stayed 4 nights in May 2023

10/10 Excellent

Susan Claire

Travelled with group
Liked: Staff & service, property conditions & facilities
The service was excellent staff very friendly and alot of food options. Spent most of the time in the Lazy River drinking. Hugo at pool side was great remembered your name and drink order.
Stayed 6 nights in May 2023

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful and i would return however food in some restaurants could be a little more refined.
Stayed 5 nights in May 2023

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming place! Beautiful and a friendly staff! Restaurants are plentiful and tasty! Get a swim up suite! Get your floats early because others hoard them. A great trip!!!! We will be back!
Stayed 7 nights in May 2023

10/10 Excellent

Peter

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Seaweed a big problem in that coastal area ,the resort had people raking it up daily
Stayed 7 nights in May 2023