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Hotel Ojo de Agua

3.0 star property
Hotel Ojo de Agua sits right on Puerto Morelos' oceanfront, where guests can enjoy beach access while appreciating attentive service and refreshing drinks

Choose dates to view prices

This oceanfront retreat in Puerto Morelos offers complete relaxation. Enjoy the outdoor pool, book a spa massage, or explore the garden. Free in-room WiFi keeps you connected, and the multilingual staff is always ready to assist.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Breakfast available
  • Housekeeping
The current price is ₹5,894
₹7,523 total
includes taxes & fees
23 May - 24 May
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About this property

Hotel Ojo de Agua

  • Hotel near Puerto Morelos Town Square
  • Located close to Puerto Morelos Beach, Hotel Ojo de Agua provides a terrace, a garden and a restaurant. Stay connected with free in-room WiFi.
  • Additional perks include:
    • An outdoor pool, along with sunloungers
    • Continental breakfast (surcharge), a round-trip airport shuttle (surcharge) and smoke-free property
    • A 24-hour front desk, tour/ticket information and a reception hall
    • Multilingual staff and luggage storage
    • Guest reviews speak highly of the beach locale and helpful staff
  • Room features
  • All guest rooms at Hotel Ojo de Agua feature perks, such as air conditioning and separate sitting areas, in addition to amenities, such as free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
  • More conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with cable channels
    • Wardrobes/cupboards, separate sitting areas and daily housekeeping

Similar properties

Exterior
Hotel & Beach Club Ojo de Agua
Puerto Morelos
  • Pool
  • Kids’ pool
  • Free Wi-Fi
  • Restaurant
7.4 out of 10, Good, 699 reviews
The price is ₹6,310
₹8,027 total
includes taxes & fees
23 May - 24 May
Hotel & Beach Club Ojo de Agua
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 70.39 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately MXN 250 for adults and from MXN 250 for children
  • Airport shuttle fee: MXN 900 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 1 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Ojo de Agua have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Ojo de Agua?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Hotel Ojo de Agua on 23 May 2026 start from ₹5,894, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Ojo de Agua pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Ojo de Agua?

This property doesn't offer parking.

What time is check-in at Hotel Ojo de Agua?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Ojo de Agua?

Checkout is at noon.

Does Hotel Ojo de Agua provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 900 per vehicle applies.

Where is Hotel Ojo de Agua located?

Nestled on the beach, this Puerto Morelos hotel is within a 10-minute walk of Ojo de Agua Beach and Puerto Morelos Town Square. Arrecife de Puerto Morelos National Park and Puerto Morelos Artists’ Cooperative are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.4

Good

7.6

Cleanliness

6.8

Amenities

8.2

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 350 out of 1002 reviews
Rating 8 - Good. 275 out of 1002 reviews
Rating 6 - Okay. 171 out of 1002 reviews
Rating 4 - Poor. 107 out of 1002 reviews
Rating 2 - Terrible. 99 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Melco

Liked: Cleanliness, staff & service
Location is amazing
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the perfect hotel for a weekend getaway. It was very clean, and the rooms were perfect. We could walk right to the beach from our room, and the restaurants were great overall. I would highly recommend this place for people looking for a peaceful getaway right on the beach, without the huge crowds in the hotel zone of Cancun.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Kathy

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Great location for beach vibes. The room is bare bones, but clean and very helpful staff.
Stayed 14 nights in Feb 2026
Verified

10/10 Excellent

Denise

Liked: Cleanliness, amenities, property conditions & facilities
Very kind helpful staff! Beautiful morning views from our room!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Scott

Area, restaurants, beaches, hotel staff, hotel location were/are all amazing. Hotel quality is low, but good overall given the low room prices. Clean and comfortable rooms.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Gillian Ethel

Liked: Cleanliness, staff & service, amenities
Basic room but clean and comfortable bed. Plenty of clean towels daily. Staff friendly and helpful. Pool area lovely and not crowded. Good beach access. Great licatikn, quiet yet clise to everything.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Neely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious clean and staff courteous and helpful. The only thing was we didn’t have an outlet that worked in bathroom. But who needs dried hair when at the beach. I highly recommend!!!
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying here. The turquoise accents in the room really made it feel I like the ocean. I could see the beautiful pool in the ocean from my window. It was just a short walk to the beach. I will definitely stay here again!
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Siomara Soto

Liked: Staff & service
The property is located in a nice location but is good just to sleep and go nothing fancy. The restaurant next door it’s nice and the food is affordable. The waitress was very nice and attentive specially Italia was always so nice. In general this hotel needs a lot of updates specially the bathrooms.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Timothy John

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Clean room and great location. The hotel could use some simple maintenance that would improve the first impression- paint the lobby and hallways, exterior landscaping at the entrance. Meets the basic needs of travellers and family’s who want close access to the beach and restaurants
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🇨🇦 solo backpacker I stayed here for 9 days 3/26 Great location essentially rite on the beach 100 meters and walking distance to everything else Basic room with fridge mini Beds are a little hard but I would stay here again. Great staff and use of beach lounge chairs
Stayed 8 nights in Mar 2026
Verified

8/10 Good

Andre

Liked: Cleanliness, staff & service
Disliked: Amenities
Poll needed cleaning more often. Staff were friendly and helpful.
Stayed 10 nights in Mar 2026
Verified

8/10 Good

wes

Liked: Cleanliness
Room was clean, staff were friendly. And you can’t beat the beach its on
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Carlos Eduardo

Liked: Cleanliness, staff & service
No frills stay, easy access to the beach
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay at Hotel Ojo de Agua. The front desk staff were so helpful and friendly. Parking was easy. The hotel is situated right on the beach and has lounge chairs for guest use and a restaurant that serves delicious food and drinks. Margaritas on the beach…it doesn’t get much better than this!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

ESTRELLA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Perfect location on the beach. Perfect short walk to all the restaurants and shops and main town. The property itself needs updating. No closet or drawers. Very friendly staff. Restaurant on the beach and massage on the beach was awesome
Stayed 6 nights in Feb 2026
Verified

6/10 Okay

Patty

Disliked: Cleanliness, amenities
I mean. I picked it because it was cheap. The AC worked and I slept well. It was quiet. It’s a little run down and the floor of my room was quite dirty. Puerto Morales is kind of cool.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
I love the staff at Hotel Ojo De Agua, they are wonderful
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Christian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location. Amazing staff. As stated in other reviews, mattresses need to be replaced. They were not very comfortable. Also, hot water could be a bit hotter. That said, it was a good stay for a couple of nights.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, amenities
Excellent beachfront access! Kind and helpful staff :)
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Isela

The room was in decent condition. Air conditioning worked perfectly. Right next to the beach.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Cassie

Liked: Cleanliness, amenities, property conditions & facilities
Walk out to beach, 24/7 front desk, amazing food at beach club. Staff is bilingual and all needs were met. Pretty simple: beds, shower & beach.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
The staff is very friendly. The room was clean. Second time I’ve been here. I’ll definitely be back.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

William

Disliked: Amenities
Staff was good, hotel is older and very basic. Nice peck to get beach passes. If you to safe money it adequate. There are much better hotels on the beach that are only a little bit more expensive.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Garrick Jan

Liked: Cleanliness, staff & service
Disliked: Amenities
I got the room I wanted, door had obviously been kicked in before and was badly repaired, showerhead only provided a dribble down the wall staff did try to remedy but I gave up and made due, breakfast was available next door but not until 10:30 am and only on random days, the pool was drained on my 3rd day , staff was great, manager looked at me like I was a criminal and sternly told me rules like I was an irresponsible teen, I'm 67, that said it was a nice quiet stay with a beautiful beach, I got what I paid for
Stayed 7 nights in Apr 2026