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Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma

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Exterior
Front of property – evening/night
Presidential Suite, 2 Bedrooms | Egyptian cotton sheets, premium bedding, free minibar, in-room safe
7 restaurants, breakfast, lunch and dinner served, international cuisine
Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Overview of Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma

Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma

4.5 star property

7.6/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa
Map
Carretera Cancun Puerto Morelos km 27.5, Manz 37 Super Manz12 Bahía Petempic, Puerto Morelos, QROO, 77580

Explore the area

  • Popular LocationArrecife de Puerto Morelos National Park1 min walk
  • Popular LocationPetempich Bay6 min drive
  • Popular LocationOjo de Agua Beach17 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)21 min drive

Room options

About this area

Puerto Morelos

Located in Puerto Morelos, Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma is near the airport and on the beach. Moon Palace Golf Club and Iberostar Cancun Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Maroma Beach and Delfines Beach. Travelling with kids? Consider Arrecife de Puerto Morelos National Park and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Scuba diving and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding and ecotours nearby.

What's nearby

  • Arrecife de Puerto Morelos National Park - 1 min walk
  • Petempich Bay - 6 min drive
  • Puerto Morelos Town Square - 15 min drive
  • Ojo de Agua Beach - 17 min drive
  • Puerto Morelos Reef - 29 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 21 min drive

Restaurants

  • Coco Café - 16 min drive
  • La Petit Creperie - 18 min walk
  • Bluewater Grill - 16 min drive
  • The Reef - 16 min drive
  • Hotel Villa Marina - 15 min walk

About this property

Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma

4.5-star luxury property by the ocean
At Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma, you can look forward to free water park access, a nightclub and 3 swim-up bars. With a beachfront location, free beach cabanas and a beach bar, this property is the perfect place to soak up some sun. Indulge in a manicure/pedicure, a facial and a massage at the on-site spa. Be sure to enjoy a meal at any of the 7 on-site restaurants, which feature international cuisine and more. The 24-hour health club offers yoga classes and aerobics classes; other things to do include beach yoga, volleyball and snorkelling. Free in-room WiFi is available to all guests, along with 3 poolside bars and a terrace.
Other perks at this property include:
  • 6 outdoor pools and a children's pool, with a lazy river, a waterslide and 3 swim-up bars
  • Free self-parking and valet parking
  • 2 outdoor tennis courts, a local area shuttle and express check-out
  • Wedding services, a TV in reception and a 24-hour front desk
  • Guest reviews speak well of the dining options and bar
Room features
All 435 rooms feature comforts, such as private indoor hot tubs and 24-hour room service, as well as perks, such as premium bedding and laptop-compatible safes. Guests reviews give good marks for the comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch flat-screen TVs with premium channels and DVD players
  • Furnished balconies or patios, wardrobes/cupboards and coffee/tea makers

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Local area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • 7 restaurants and 2 coffee shops
  • 3 swim-up bars, 3 poolside bars, 8 bars/lounges and 1 beach bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • SPOON
  • TAPAZ
  • SIENA
  • LE CHIQUE
  • ZAVAZ

Things to do

  • 24-hour health club
  • 6 outdoor pools
  • 2 outdoor tennis courts
  • Aerobics classes
  • Arcade/games room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Free water park access
  • Full-service spa
  • Kayaking
  • Nightclub
  • Playground
  • Private picnics
  • Sauna
  • Shopping
  • Snorkelling
  • Hot tub
  • Steam room
  • Volleyball
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • DVD player
  • Free children's club
  • Free supervised childcare
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space (3150 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • This property does not have any lifts

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • DVD player
  • iPod dock
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony or patio

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Private indoor hot tub
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Azul Sensatori Hotel Karisma All Inclusive
Azul Sensatori Hotel Karisma All Inclusive Puerto Morelos
Azul Beach Resort Sensatori Mexico Karisma Puerto Morelos
Azul Sensatori Karisma Puerto Morelos
Hotel Azul Sensatori
Sensatori Azul Hotel
Azul Beach Sensatori Mexico Karisma Puerto Morelos
Azul Beach Resort Sensatori Mexico Karisma
Azul Beach Resort Riviera Cancun Gourmet Karisma All Inclusive
Azul Beach Resort Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Riviera Cancun Gourmet Karisma All Inclusive
Azul Beach Resort Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Resort Riviera Cancun by Karisma Gourmet All Inc
Azul Sensatori Hotel By Karisma All Inclusive
Azul Beach Resort Sensatori by Karisma Gourmet All Inclusive
Azul Beach Resort Sensatori Mexico by Karisma
Azul Beach Resort Riviera Cancun by Karisma Gourmet All Inc
Azul Sensatori Hotel By Karisma All Inclusive
Azul Beach Resort Sensatori by Karisma Gourmet All Inclusive
Azul Beach Resort Sensatori Mexico by Karisma
Azul Beach Resort Riviera Cancun by Karisma Gourmet All Inc
Azul Sensatori Hotel By Karisma All Inclusive
Azul Beach Resort Sensatori by Karisma Gourmet All Inclusive
Azul Beach Resort Sensatori Mexico by Karisma

Frequently asked questions

Does Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma have a pool?

Yes, this property has 6 outdoor pools and a children's pool.

How much does it cost to stay at ?

As of 25 Mar 2023, prices found for a 1-night stay for 2 adults at on 24 Apr 2023 start from ₹35,845.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma pet-friendly?

No, pets are not allowed at this property.

How much is parking at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma?

Self-parking and valet parking are free at this property.

What time is check-in at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma?

Check-in is from 3:00 PM - midnight.

What time is check-out at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma?

Yes, the property is all-inclusive. Activities include kayaking, tennis, volleyball and more.

Where is Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma located?

Located in Puerto Morelos, this beachfront property is in a national park and within a 5-minute walk of Petempich Bay and Arrecife de Puerto Morelos National Park. Puerto Morelos Beach is 1.8 mi (2.9 km) away.

Reviews

7.6

Good

Rating 10 - Excellent. 183 out of 451 reviews" "
" "10 - Excellent 41%
Rating 8 - Good. 115 out of 451 reviews" "
" "8 - Good 25%
Rating 6 - Okay. 79 out of 451 reviews" "
" "6 - Okay 18%
Rating 4 - Poor. 33 out of 451 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 41 out of 451 reviews" "
" "2 - Terrible 9%

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.9/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff, fantastic property, great amenities, wonderful food!
Stayed 7 nights in Mar 2023

10/10 Excellent

Chad Scott Joseph

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Azul Beach resort was wonderful. We were there for one week March 10-16/23 with another couple. The first thing to note about this resort was the cleanliness. Our rooms were cleaned every day, with our fridge restocked every morning. The second was the AMAZING staff. Friendly and attentive, these people really did make our trip. Special shout out to Bettyna at the pool bar- she made our pool days the very best with her spectacular service and jokes. The front desk staff was very attentive as well- check in was a breeze, and when my husband cut his finger late in the night, they were able to take very good care of him in a professional way. The FOOD!! Wow…there are SO many options for dining. Italian and Carribean was our favorite, but honestly it was all good. Pizza Pizza was fun for lunch, and we especially enjoyed the BBQ by the pool bar in the afternoons. Though we didn’t have children with us, I did notice that there were many options for children to eat, including a “kids only” section at the buffet in which they can serve themselves. Myself and another did a few hours at the spa, which was also clean and well set up. The massage was great. The gym is small but has everything you need for a work out including squat bar and multiple cardio machines. Overall, this resort is 10/10 and I have been to 8 all inclusive resorts. If you have any doubts, let them go. This is a great choice!
Stayed 6 nights in Mar 2023

10/10 Excellent

Mya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I love it . So nice & pretty . Food & drinks was good . Everyone was nice . It’s was 45 minutes from Cancun . & 21 minutes from the airport . We wanted to stay close to the airport. Bring extra money for taxi . Trip was awesome . Resort was awesome.
Stayed 2 nights in Mar 2023

10/10 Excellent

andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small, very clean, friendly staff
Stayed 6 nights in Mar 2023

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was nice and relaxing. There are areas here and there that can use some maintenance repair, touchup. Beach kept clean, clear better. Dinning was ok. Employees all very friendly which was very pleasant and relaxing.
Stayed 6 nights in Mar 2023

2/10 Terrible

Ashley

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Let me start by saying that we travelled with a large group of 12, so these issues were not isolated to just ourselves. I suggest that if you are looking at staying here, you stay away. Your money will be well spent elsewhere. Nothing comes of the issues, just "oh sorry". Pros:BB at the adult swim up bar was amazing. She works very hard and does a great job ensuring everyone has a great time and is well taken care of. Susana our housekeeping for our room was amazing and was very sweet and kind and did a great job. The view from our honeymoon suite was amazing! It ends here. Cons: For two sporadic days two rooms in our group, one being us had no water in the morning. Not drinking water, literal running water in our rooms in the morning. Meaning, you could not shower, flush the toilet, brush your teeth, you know the basics. We tried to call the front desk over and over and no one would answer any of our calls. The water finally came back on, for one of the days. But, even by 9am yesterday the water was still not on in our room. Just in time for departure, I guess. When we spoke to the front desk about it upon check out, we were told "sorry, but there's nothing we can do for you." Awesome. The food was sub par at best. Wait times, of an hour. Messed up massage bookings. One of our rooms smelled like sewage, bad. Leaking coffee pots not replaced. Asked for a blanket 3 nights in a row at the front desk with nothing. The beach, don't even try. Restaurant service, awful. Stay away.

10/10 Excellent

Sandra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, lovely room! I prefer more beach access but this is a fabulous resort for folks who like to live poolside during their vacations.
Stayed 2 nights in Mar 2023

2/10 Terrible

Candice, Elizabeth

Stayed 4 nights in Feb 2023