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Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma

4.5 star property
Luxury property on the beach, with 6 outdoor swimming pools

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your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma

Exterior
Reception
Honeymoon Suite, Oceanfront | Egyptian cotton sheets, premium bedding, free minibar, in-room safe
6 restaurants, breakfast, lunch, dinner served; international cuisine
View from room

Reviews

7.8

Good

Popular amenities

  • Pool
  • Gym
  • Bar
    BarBar
  • Hot tub
    Hot tubHot tub
  • All-inclusive
    All-inclusiveAll-inclusive
  • Spa
    SpaSpa

Check-in time

3:00 PM

Check-out time

12:00 PM
The price is ₹21,205
₹21,205 total
includes taxes & fees
13 Aug - 14 Aug

Most relevant reviews

ExperimentalCarousel

6/10 Okay

nice pools, nice grounds, cant use the beach at all, pizza pizza resturant good, italian resturant good, the rest of the...
mark
Jul 26, 2024
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About the area

Map
Carretera Cancun Puerto Morelos km 27.5, Manz 37 Super Manz12 Bahía Petempic, Puerto Morelos, QROO, 77580

What's nearby

  • Petempich Bay - 1 min walk
  • Arrecife de Puerto Morelos National Park - 1 min walk
  • Puerto Morelos Beach - 9 min drive
  • Puerto Morelos Town Square - 15 min drive
  • Ojo de Agua Beach - 17 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 21 min drive

Restaurants

  • ‪Market Cafe - ‬16 min drive
  • ‪Sensai - ‬17 min drive
  • ‪Casa del Mar - ‬17 min drive
  • ‪Habaneros - ‬19 min drive
  • ‪Hotel Villa Marina - ‬15 min walk

About this property

Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma

Luxury all-inclusive property by the ocean
Consider a stay at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma and take advantage of 3 swim-up bars, 3 poolside bars and a terrace. With a beachfront location, free beach cabanas and sunloungers, this property is the perfect place to soak up some sun. Indulge in a hot stone massage, aromatherapy and a body scrub at the on-site spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. The 24-hour health club offers yoga classes and fitness classes; other things to do include kayaking, volleyball and snorkelling. Free in-room WiFi is available to all guests, along with shopping on-site and a garden.
Other perks at this property include:
  • 6 outdoor pools and a children's pool, with a waterslide, 3 swim-up bars and free cabanas
  • Free self-parking
  • 2 outdoor tennis courts, a local area shuttle and babysitting (surcharge)
  • Tour/ticket information, a gift shop and 1 meeting room
  • Guest reviews speak highly of the pool and helpful staff
Room features
All 435 rooms feature comforts, such as private indoor hot tubs and 24-hour room service, as well as perks, such as premium bedding and laptop-compatible safes. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 50-inch flat-screen TVs with premium channels
  • Furnished balconies or patios, wardrobes/cupboards and coffee/tea makers

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 3 poolside bars
  • 3 swim-up bars
  • 6 bars/lounges
  • 6 restaurants
  • Couples/private dining

Restaurants on site

  • LE CHIQUE
  • SIENA
  • SPOON
  • TAPAZ
  • ZAVAZ

Things to do

  • 2 outdoor tennis courts
  • 24-hour health club
  • 6 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Kayaking
  • Playground
  • Sauna
  • Shopping
  • Snorkelling
  • Spa tub
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,154 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • In a national park
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • No lift

More

  • 4 buildings
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian-cotton sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

Outdoor space

  • Furnished balcony/patio

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Azul Sensatori Hotel Karisma All Inclusive
Azul Sensatori Hotel Karisma All Inclusive Puerto Morelos
Azul Beach Resort Sensatori Mexico Karisma Puerto Morelos
Azul Sensatori Karisma Puerto Morelos
Hotel Azul Sensatori
Sensatori Azul Hotel
Azul Beach Sensatori Mexico Karisma Puerto Morelos
Azul Beach Resort Sensatori Mexico Karisma
Azul Beach Resort Riviera Cancun Gourmet Karisma All Inclusive
Azul Beach Resort Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Riviera Cancun Gourmet Karisma All Inclusive
Azul Beach Resort Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Resort Riviera Cancun by Karisma Gourmet All Inc
Azul Sensatori Hotel By Karisma All Inclusive
Azul Beach Resort Sensatori by Karisma Gourmet All Inclusive
Azul Beach Resort Sensatori Mexico by Karisma
Azul Beach Resort Riviera Cancun by Karisma Gourmet All Inc
Azul Sensatori Hotel By Karisma All Inclusive
Azul Beach Resort Sensatori by Karisma Gourmet All Inclusive
Azul Beach Resort Sensatori Mexico by Karisma
Azul Beach Resort Riviera Cancun by Karisma Gourmet All Inc
Azul Sensatori Hotel By Karisma All Inclusive
Azul Beach Resort Sensatori by Karisma Gourmet All Inclusive
Azul Beach Resort Sensatori Mexico by Karisma

Frequently asked questions

Does Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma have a pool?

Yes, this property has 6 outdoor pools and a children's pool.

How much does it cost to stay at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma?

As of 27 Jul 2024, prices found for a 1-night stay for 2 adults at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma on 13 Aug 2024 start from ₹21,204.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma pet-friendly?

No, pets are not allowed at this property.

How much is parking at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma?

Self-parking is free at this property.

What time is check-in at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma?

Yes, the property is all-inclusive. Activities include kayaking, tennis, volleyball and more.

Where is Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma located?

Located in Puerto Morelos, this beachfront property is in a national park and within a 5-minute walk of Petempich Bay and Arrecife de Puerto Morelos National Park. Puerto Morelos Beach is 1.8 mi (2.9 km) away.

Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 392 out of 927 reviews" "
Rating 8 - Good. 225 out of 927 reviews" "
Rating 6 - Okay. 139 out of 927 reviews" "
Rating 4 - Poor. 80 out of 927 reviews" "
Rating 2 - Terrible. 91 out of 927 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

mark

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice pools, nice grounds, cant use the beach at all, pizza pizza resturant good, italian resturant good, the rest of the food and the resturants are terrible,slow,not ran correctly. there is no snack food during the day around the pools, no sweets /ice cream/churos,cookies etc... for the kids during the day, kids activities were not open. except for a couple of snobby bartenders,the staff is great.
Stayed 5 nights in Jul 2024

6/10 Okay

Jesus

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2024

2/10 Terrible

RENAT

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
didn't get my room, elevator doesn't work, no lifeguards by the pool, front desk not experienced
Stayed 7 nights in Jul 2024

8/10 Good

Julieth

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2024

2/10 Terrible

Mario

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2024

6/10 Okay

Cindy

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Clean. I didnt like the fact that my room was on the 4th floor and the elevator was out of order. The kids playhouse was closed the entire time we were there.
Stayed 5 nights in Jul 2024

10/10 Excellent

arly

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great ! Very clean and staff was always there to help . Only thing I wish the kids playroom was open . Other than that my stay was amazing
Stayed 5 nights in Jul 2024

6/10 Okay

Melissa

Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Vicente

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The road leading to the hotel really needs to be repaved! You have huge potholes that make the drive horrible. I think that loses attention for your hotel! Other than that we loved our stay at Azul Beach. Staff is friendly.
Stayed 7 nights in Jul 2024

10/10 Excellent

mandeep

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very limited entertainment and dining options
Stayed 4 nights in Jul 2024

6/10 Okay

LISY

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I recently stayed at Azul Beach Resort Riviera Cancún and found the experience to be far from luxurious. The hotel’s pictures on Expedia are outdated, with the actual property appearing much older. The smell in the buffet area was unpleasant, compounded by ongoing construction inside. The air conditioning in my room was poor, leaking from the ceiling and causing water to pool on the floor. The reception staff were unhelpful and unfriendly, unable to fulfill simple requests like providing a robe for my child or arranging connecting rooms, forcing my family to stay on different floors. Overall, the stay was disappointing and did not meet the expected standard.
Stayed 4 nights in Jul 2024

10/10 Excellent

Marisol, San Antonio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place ❤️
Stayed 7 nights in Jul 2024

4/10 Poor

Edwin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Many things to consider if you want to be at this property. First of, we got a room in the third floor, but the elevator did not work. The service was not what we are used to in Cancun. If you want to have a beautiful beach to enjoy your vacations, forget it! The beach here is pretty bad and instead of sand you end up swimming in mud. If you have kids, the activities are almost inexistent, plus the fact that hotel staff does not know what they are and where they are. If you want to get dry with the sun after a day in the pool, this is the property. There were no towels, we went to get some in the morning and only two of the six days we could get them, in the afternoon there were none, so we could not change it. At the teens club the ac was not working. Pretty bad property Food was good though.
Stayed 5 nights in Jul 2024

8/10 Good

Ayaba

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were nice and front desk staff as well. Propertyis awesome
Stayed 4 nights in Jul 2024

4/10 Poor

Steven

Disliked: Cleanliness, property conditions & facilities
Below average
Stayed 6 nights in Jul 2024

2/10 Terrible

Sergio

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I stayed here from 7-11 July 2024. As a person in the military I can sleep just about anywhere and I’m not picky so take this for what it’s worth. For starters I paid 6k to take my family and no transportation from airport I had to pay 120usd to get to the resort once I was at the resort 3 people in front of me had room issues . I got up there to check in I was issued the wrong room and told this is all we have despite what I paid for and I needed to pay more to upgrade . I felt scammed the entire time I was there having to pay out of pocket for every little thing and all the staff was in on it. I never seen my conceirage after I told him I was not interested in a lot of extra things that cost me and one he found out he couldn’t scam me I didn’t see him. I could not get reservations to anything from them on the service is here is god awful. The biggest thing was there is 7 restaurant on the property, and only one was open at any given time, and that was the Buffet. The foood at this buffet was very nasty and under cooked and asking around all the guest felt the same they were just eating to put something in their stomach, considering the amount of money for a all-inclusive resort you would think more restaurants would be open, and when a restaurant did open, it was the same exact food from the Buffet . No snack or ice cream bar my kids did not like anything there . The swim up bars all closed at 5pm there was no activities during the day no music or anything . Do not go here
Stayed 4 nights in Jul 2024

4/10 Poor

Tim

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Aesthetically the property looked nice and clean. Room service takes about 2 hours for food even though we were told it should be 1 hour or less. During Hurricane Beryl, no updates were provided on what was happening on the resort, where we could get more information, if roads were closed or where we could get food and water. There was no phone number or contact details on where or who we could reach out to if there were emergencies. Being confined in our rooms for a day, we were provided with 1 sandwich, a bag of chips, a piece of fruit and a bottle water to sustain is for dinner, breakfast and lunch per person. Due to the road being closed - we were forced to extend our stay and were not provided with a preferred rate for an extra night even though most amenities were closed, restaurants were closed and very limited selection of things to do and eat. We were forced to pay full price. For the amount we paid all together, there are much better resorts around the area with better service levels.
Stayed 3 nights in Jul 2024

8/10 Good

Nelson

Stayed 4 nights in Jul 2024

2/10 Terrible

Michael

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE. Our entire experience was horrid. The property is in complete disrepair. Roaches in our room. Smells of mold. The staff is rude. The food is terrible.
Stayed 5 nights in Jul 2024

10/10 Excellent

Ababacar

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Jun 2024

6/10 Okay

Nickolas Tyler

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property, especially the pools could use some maintenance. Limited access by transport so you need to take a cab. The entertainment area is in the area outside the lobby and close to most rooms and can be incredibly loud from 9-1030 pm and there is literally no beach to play on... The food was oretty good and consistent.
Stayed 7 nights in Jul 2024

2/10 Terrible

Sergio

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

judith

Travelled with family
Disliked: Staff & service
They are not friendly and very unaccommodating they were not nice at all
Stayed 3 nights in Jul 2024

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

10/10 Excellent

Ababacar

Stayed 2 nights in Jun 2024