Search Chalets in Playa del Carmen

"We enjoyed our time at this resort. The property was beautiful and clean and the staff was very friendly. "

"Staff are the best"

"Room smell like mold "

"Very convenient to all that is Playa del Carmen "

"This property was gorgeous. We stayed with our family of 4, including 2 teenage sons. There was something for everyone. The staff was wonderful and extremely attentive. The pools, gyms and restaurants were all amazing. My only complaint- not even really a complaint, is that the property doesn’t have food close by unless you do room service. The room service was excellent, tons of food for the price. They offered coffee in the lobby but would have been nice to have a place to have drinks or light snack without having to walk a great distance. We CHOSE to walk a lot but there are golf cart shuttles any time you want. The staff was extremely extremely attentive. They helped arrange all things from transportation, to reservations to recreation off property! We didn’t want to leave and definitely will be back! "

"Yes. No"

"Good resort, excellent food, nice rooms. Excellent, friendly staff"

"Property grounds are well cared for. Room was great! The food is very basic and not even close to the quality you could get in town. Pools were great. Beach was kinda stinky but gorgeous. Overall nice spot for my first all inclusive. The staff was incredible except the folks at the front desk don't truly understand hospitality especially Albierto Solis. He was rude and seemed dead inside. I'll upgrade to a nicer spot next time but it was a great intro to all inclusives. Think Walmart of all inclusive lol."

"This was my third visit to the resort, and each time it just keeps getting better. From start to finish, the experience was seamless and truly enjoyable. A big thank-you to Roberto and Enrique at Guest Services for a smooth check-in and check-out, and especially to Gabriela for helping us secure our à la carte reservations—greatly appreciated! Herbert and Jorge at the Lobby Bar were fantastic and made every visit special by remembering my non-alcoholic chaya mojito. Vicente and Rosaisela at La Hacienda Buffet were attentive, and the food offered plenty of fresh and healthy options. At Blue Moon, Isai and Hilda provided excellent service and the food was exquisite. Grecia at Dolce Vita welcomed us warmly, while Alberto and Clara made the experience even better—the lamb chops were outstanding. At El Charro, Selene’s service was wonderful, and the molcajete and churros were delicious. The resort itself is beautifully maintained, with a clean beach, refreshing pools, and a safe, relaxing atmosphere. The staff throughout are friendly and attentive. We also enjoyed the entertainment, especially the silent party, fire show, and beach party. The live saxophonist on the beach and guitarist in the lobby were exceptional. A peaceful 20-minute walk to Tres Ríos, where the rivers meet the sea, was another highlight. Overall, the staff, food, and atmosphere made this stay unforgettable. Highly recommended—we will definitely be back!"