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Auténtico Vertical Playa del Carmen

Photo gallery for Auténtico Vertical Playa del Carmen

Lobby sitting area
Outdoor pool
Front of property
Superior Room | Premium bedding, down duvets, minibar, in-room safe
42-inch TV with digital channels, streaming services

Overview of Auténtico Vertical Playa del Carmen

Auténtico Vertical Playa del Carmen

2.5 star property

8.8/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk
Map
Avenida 10 #16 entre Calle 38, y Calle 40 Norte, Colonia Zazil-Ha, Playa del Carmen, QROO, 77720

Explore the area

  • Popular LocationQuinta Avenida2 min walk
  • Popular LocationMamitas Beach6 min walk
  • Popular LocationPlaya del Carmen Main Beach7 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)48 min drive

Room options

About this area

Playa del Carmen

Auténtico Vertical Playa del Carmen is located in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen. Mamitas Beach and Playa 88 reflect the area's natural beauty and area attractions include Temazcal Natura and Xaman Ha Aviary. Cenote Chaak Tun and Xenses Park are also worth visiting.
Visit our Playa del Carmen travel guideOpens in a new window
Map

What's nearby

  • Quinta Avenida - 2 min walk
  • Mamitas Beach - 6 min walk
  • Playa del Carmen Main Beach - 7 min walk
  • Quinta Alegría Shopping Mall - 11 min walk
  • Pier Navega - 15 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 48 min drive

Restaurants

  • El Punto The Venezuelan Corner - 2 min walk
  • Las Hijas de la Tostada - 2 min walk
  • Pescaderia y Cockteleria el Pirata - 2 min walk
  • Mariskinky - 1 min walk
  • Muy Salsa Playa - 3 min walk

About this property

Auténtico Vertical Playa del Carmen

Hotel located in Downtown Playa del Carmen
Close to Quinta Avenida and Playa del Carmen Main Beach, Auténtico Vertical Playa del Carmen provides a rooftop terrace, dry cleaning/laundry services and more. Guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Bike hire, concierge services and outdoor furniture
  • Scooter hire, luggage storage and a 24-hour front desk
  • Tour/ticket information, multilingual staff and a lift
Room features
All 20 rooms boast comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Rainfall showers, hairdryers and shampoo
  • 42-inch TVs with streaming services and digital channels
  • Wardrobes/cupboards, daily housekeeping and phones

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Check-in

Contactless social distancing and check-out
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Things to do

  • Bike rentals
  • Outdoor pool
  • Scooter/moped hire

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Beach umbrellas
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Pillow menu
  • Premium bedding

Bathroom

  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch TV
  • Digital channels
  • Streaming services

Food and drink

  • Champagne service
  • Espresso maker
  • Minibar

More

  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

Similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MXN 1500 per accommodation, per stay
  • Service fee: MXN 60 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Property registration number VS220427BS0

Property is also known as

Autentico Vertical Del Carmen
Auténtico Vertical Playa del Carmen Hotel
Auténtico Vertical Playa del Carmen Playa del Carmen
Auténtico Vertical Playa del Carmen Hotel Playa del Carmen

Frequently asked questions

Does Auténtico Vertical Playa del Carmen have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 31 Mar 2023, prices found for a 1-night stay for 2 adults at on 30 Apr 2023 start from ₹4,862.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Auténtico Vertical Playa del Carmen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Auténtico Vertical Playa del Carmen?

Auténtico Vertical Playa del Carmen doesn't offer parking.

What time is check-in at Auténtico Vertical Playa del Carmen?

Check-in is from 3:00 PM - anytime.

What time is check-out at Auténtico Vertical Playa del Carmen?

Checkout is at noon.

Where is Auténtico Vertical Playa del Carmen located?

Located in Downtown Playa del Carmen, this hotel is within a 10-minute walk of Mario Villanueva Stadium Madrid and Mamitas Beach. Quinta Alegría Shopping Mall and Calle Corazón are also within 15 minutes.

Can I cancel my reservation for free at Auténtico Vertical Playa del Carmen and receive a full refund?

Yes, Auténtico Vertical Playa del Carmen offers free cancellation on select room rates, because flexibility matters! Please refer to Auténtico Vertical Playa del Carmen cancellation policy on our site for more details about any exclusions or requirements.

Auténtico Vertical Playa del Carmen Reviews

Auténtico Vertical Playa del Carmen Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 37 out of 55 reviews" "
" "10 - Excellent 67%
Rating 8 - Good. 11 out of 55 reviews" "
" "8 - Good 20%
Rating 6 - Okay. 3 out of 55 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 2 out of 55 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 2 out of 55 reviews" "
" "2 - Terrible 4%

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

4/10 Poor

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Vickie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!
Stayed 6 nights in Mar 2023

10/10 Excellent

Miguel Alberto Gamiño

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EVERYTHING IN OUR ROOM WAS GREAT OTHER THAN THE FACT THAT TV DID NOT OFFER ANY SIGNAL. EVERYTHING IS CLOSE TO THE HOTEL (5TH AVENUE & BEACH) WILL DEFINATELY GO BACK.
Stayed 1 night in Mar 2023

10/10 Excellent

Jeff

Wonderful place.

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here.
Stayed 2 nights in Feb 2023

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious clean room, very close to Avenida Quinta but very quiet and peaceful. The staff was very helpful, friendly and accommodating. I felt safe walking alone in the area. The bakery across the street is awesome and there’s a large grocery store a block and 1/2 away. Would definitely stay there again
Stayed 1 night in Feb 2023

8/10 Good

PRASUN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stuff is very good and security point it has totally completed
Stayed 6 nights in Feb 2023

10/10 Excellent

John

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice design, location and value.
Stayed 1 night in Feb 2023

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room size was great. Everything was super clean and the staff was incredibly helpful. Location was great, close to good bars and restaurants.
Stayed 2 nights in Feb 2023

10/10 Excellent

Robert, ponte vedra beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s rare I rate any hotel, but this property is the exception Staff was awesome, great location and amenities were perfect