Search Hotels Near Dos Ojos Cenote, Tulum

"Very large property with multiple resorts. Good on property transportation with cart trains running regularly. Amazing, friendly staff. Clean and well maintained grounds. Pools seemed clean and well maintained. Buffet not great with mislabeled dishes and repetitive choices. Often out of stock. Limited gluten free options for celiac daughter. Buffet closed from 3:30-6 with very limited options at other snack bar locations, also often out of stock."

"Staff was amazing "

"Such an amazing trip. We stayed in the Akumal property and it was so great to be able to use all of the other properties. We all talked about making this an annual trip! Can’t wait to go back."

"it was so funnnnn!! so worth it esp if u have kids. But next time we’re prob gonna stay at the no kids resort "

"I'd like to write a positive review, but I'm disappointed. I'm a travel agent, and I was fooled by the pretty photos and good reviews. If my clients had stayed at this resort, I'd have had to immediately find them a new place at my own expense. The only positive is that there are cenotes on the resort grounds, and if you're staying at this hotel, you don't have to pay extra to visit and swim in them, as well as a small zip line and kayaks. Buses and cars with tourists who pay for these activities arrive at the hotel territory every day. On the negative side: We arrived at almost 11 p.m., when everything was closed, it was dark and a bit scary, and we were met by a man who didn’t speak English. But he took us to our building, where we rented two rooms. When I inspected the room in the morning, I was very disappointed. There was no microwave in either room, only one room had a coffee maker, but I was shocked by the state of the refrigerator and the sink with faucet in the kitchen, dishwasher sponge. The bathroom had the same faucet, and the towels were old and stained. It smelled like an old, musty room that hadn't been lived in for a long time and hadn't been maintained. The second issue was the pool: it's never been cleaned, and no one ever swims there. The pool is beautiful and large, but it's covered in leaves and insects, and there are a lot of trees all around. No one maintains it, and it feels like the resort has been completely abandoned. There's still som"

"Overall, the resort is very beautiful and organized. It’s pleasant to simply be there with the modern design and look. However, the rooms are a bit poorly established: the bathroom did not have a fan so throughout our weekly stay, the smell was pungent. The staff was very nice and respectful, and it was very nice to have a shuttle system traveling 24/7 past all living quarters to pick up and drop off the people vacationing. We really enjoyed the events that were planned throughout our time. It was well prepared for and fantastically performed. I highly recommend this stay to others, overall it’s an amazing location with amazing service to relax and have a lot of fun "

" Breakfast okay, could use some more options. Staff excellent. Ocean view spectacular. Room was clean but noted black mold on black out curtains… should be replaced. Other food on menu was excellent. "

"Pool was nice a little cool but you got used to it. We’re more beach people so we spent most of our time there. Staff is always friendly and helpful. Claudia,Isabelle, Yeplady (?) and Eduardo??, (not sure of the last two’s names sorry) went above and beyond! Rooms were well cleaned daily. Food was great!"

"Loved our stay because it was such an incredible overall experience!!! The staff was fantastic and beyond helpful!"