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"Hotelito Azul was such a beautiful, zen experience — very natural, earthy, and tranquil. The food is organic and incredibly fresh, and the entire property has this unique, elevated “treehouse” feel with nature views everywhere you turn. You honestly barely need shoes; there are foot baths outside every suite, which feels so intentional and relaxing. The location is perfect — close to all the great beach clubs and local attractions, and only about a 15–20 minute walk to Ven a la Luz. The blacked tacos at Olivia? Phenomenal. So fresh. Truly, all the food on-site is fantastic and aligned with the whole organic vibe. Customer service was extremely friendly, pleasant, and multilingual — there were absolutely no English language barriers, which made the stay even smoother and more enjoyable. The only recommendations I’d offer: check-in communication could be improved. I didn’t receive my check-in details until after I arrived, and you need a QR code to scan when entering the property. Without that code, you can’t get in, so someone should be monitoring the entrance at all times. We ended up waiting about 20 minutes, but it looks like they were installing a Ring system during my stay, so this will likely be resolved soon. Outside of that, the experience was amazing. The grounds are clean, safe, and truly one of the best beachfront stays in the area. And the rooftop? Spectacular. The sunsets from up there are breathtaking…we sat there every evening just to take it all in. "

"Clean room good food staff was great"

"I was so happy with the room, which was large and clean, the grounds, beautifully taken care of, and people working every day on the grounds and pool, the rooftop terrace, where I witnessed several beautiful sunsets, got some sun, and took a cool dip in one of the four small pools. I sat several hours in the hammock listening to books that I downloaded. This was my second favorite place to hang out. Breakfast was always delicious and made with great care. I also had two suppers there, and they were delicious as well. The wonderful people at the front desk answered my questions patiently and correctly. I stayed here for 12 days and it started to feel like home. Everything was very well taken care of. Héctor M. was extremely helpful and so friendly. Everyone that worked the front desk, which is staffed 24 hours a day, was wonderful! I'm definitely going to stay here again!"

"Hotel is round 25 minutes of walking from ruines, even though it is a bit far from downtown Tulum, but suits our purpose well. Staff and condition of property is excellent. "

"Thank you Hannibal. Perfect communication and quality service."

"This was great"

"Good staff and very clean "

"The staff, the amenities, the activities, just everything. We had an amazing stay, we had a great time, everything we experienced was just special. The variety of restaurants and selections. I do recommend this resort for anyone considering. We really felt well taken care of, it was a much needed and unforgettable experience. Thank you Secrets Tulum!"

"Beautiful hotel and cenote, great service and food. We loved yoga classes in the morning "