Near Xel-Há Park, Bahia Principe Grand Tulum - All Inclusive offers a tropical getaway families love. Enjoy the private beach, SPA Bahia Principe, or dine at seven restaurants. The property features pools, a kids' waterslide, tennis courts, and free bike rentals.
Reviews
8.28.2 out of 10
Very good
Popular amenities
On private beach
Pool
Hot tub
Breakfast included
All-inclusive
VIP Access
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Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: USD 3.15 per accommodation, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
Frequently asked questions
Does Bahia Principe Explore Tulum - All Inclusive have a pool?
Yes, this property has 4 outdoor pools and a children's pool.
Is Bahia Principe Explore Tulum - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Bahia Principe Explore Tulum - All Inclusive?
Self-parking is free at this property.
What time is check-in at Bahia Principe Explore Tulum - All Inclusive?
Check-in start time: 3 PM; check-in end time: midnight.
What time is check-out at Bahia Principe Explore Tulum - All Inclusive?
Checkout is at noon.
Does Bahia Principe Explore Tulum - All Inclusive provide a shuttle to the airport?
Yes, there's an airport shuttle.
Are there all-inclusive benefits at Bahia Principe Explore Tulum - All Inclusive?
Yes, the property is all-inclusive. Activities include windsurfing, snorkelling, kayaking and more.
Where is Bahia Principe Explore Tulum - All Inclusive located?
Nestled on the beach, this Akumal property is 0.8 mi (1.2 km) from Riviera Maya Golf Club and 2.5 mi (4.1 km) from Akumal Beach. South Akumal Beach and Aktun Chen are also within 1 mile (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rooms were clean, mini bar was stocked daily, staff was friendly, food was good lots of options. Brazilian and Japanese restaurants were sooo good! Drinks were meh. Main pool bars could have used two bar tenders
Everything was great! We had a great time. The staff and pools were great!
Scott
Stayed 7 nights in Feb 2026
Verified
10/10 Excellent
Clarissa
16 Apr 2026
Liked: Cleanliness, staff & service, amenities
Great amenities for the whole family, a lot happening all the time and the use of other resorts is a great bonus. The only downside is rooms could’ve been a little more updated (hotel needs to update the rooms (bathroom shower would leak onto the floor and there were some cracks in the floor). Otherwise very pretty and right by the beach if staying at Tulum.
Staff was friendly, the shuttle service was fantastic. I wish they had more variety at the buffet. Also felt the bars always had constant lineups. Place was clean and service was excellent overall.
Bahia principe explore tulum was a great experience for me and my family. Best part of booking through Expedia was that we got an upgrade to pink belt which will allow us to use Akulum and sian-kaan for food, pool and drinks.
Overall buffet and other area of Tulum are good but Akulum feels luxury. Staff was already ready to help and kids were having fun at kids club.
If you are going to Bahia Principe resorts, book it through expedia for the VIP treatment.
The 2 bedroom suite was perfect for a family of 5. Wish the property had hot tubs, room service and accessibility to all the restaurants. The beach, well... the only beach to go into the water due to the seaweed was 15 minute walk to the other resort. It was ok. The resort itself was beautiful with friendly staff.
The rooms were clean. Some staff was friendly and others were rude. The resort has plenty of room and lots of things to do. A couple of things that need improvement were being able to make reservations at the restaurants. We could not get into one the whole time we were here. We ate at the buffet. And the pools need to be open later than 6 pm. I would definitely return as for the most part it was a great trip
The room was great , staff was very helpful and happy , food , drinks , amenities all awesome . 17 of my family went there aged 3 - 71 and everyone was very happy