Search Hotels Near Xel-Há Park, Tulum

"We had a fabulous time. The staff was so cordial and professional. Every restaurant and poolside area was beautifully maintained. Food was superb and prices reasonable for a resort. Daniel the boss of the beach and pool areas was delightful and so helpful and kind. The car service and luggage guys were great and the room stewards were fabulous. "

"Awesome customer service by Arturo and his team members Miguel and kitchen staff, cleaning staff.Food service very healthy and on point. Kitchen staff did everything to make us pleasant. Swimming pool team fantastic job with maintenance. Overall the best place for quiet time and very attentive. The place is fully covered with cool vibes. Highly recommend this place. We are coming back again with 7 friends next year. "

"The whole experience was amazing, the message at the Conrad Spa was out of this world, the service and attention to detail from the staff was beyond incredible, I had small accident while at the pool but the staff was beyond helpful. We took this trip around our 4 year old daughter and she loved the kids club and the kids pool. The only complaint I would have is that my wife as a vegan really had a hard time finding food options throughout the day. The reservation restaurants were amazing and had plenty of options to choose from. Overall it was an amazing experience. Thanks to the amazing team "

"so many options "

"Quite good"

"It was great "

"The staff all went out of their way to go above and beyond and they really helped us with our shuttle issues from another company. "

"Wonderful staff! The hostess was friendly, informative, and pleasant. "

"This place was 10/10 for us! My family and I were excited about this vacation and to be honest, this place exceeded our expectations. It was affordable, and all of the staff were very nice people! I'd definitely recommend going. We will definitely be back!"