Search Hotels Near Playa Paraiso, Tulum

"No complimentary waters or anything You pay extra for the rooftop pool but the pool itself needs maintenance - the tiles were falling apart and nearly cut myself a few times. Not sure why you pay extra for pool access which should surely be available to all guests who stay at the hotel. Location is ok but taxis will often try and charge you whatever price they want so be prepared for that as there aren’t many things in walking distance "

"The staff was wonderful! The food was average, we definitely expected better. We had issues with no hot water for showers which was extremely disappointing. The pools weren’t very clean and the pool interior was very rough. Our biggest issue was the pushy sales for another resort/time share. After saying no and not interested multiple times they continued to push it on us and that was the last thing we wanted to deal with on our vacation."

"I was blown away with our stay in a treehouse suite. The structure is so unique, the views are amazing and having an outdoor yet enclosed shower is spiritual. I thought this resort would be more eco-friendly, in the sense, AC, electricity and water would be limited, however we still had all the comforts with the best experience. Thank you Ikal. The day beds on the beach, the pool, volleyball court and kids jungle gym were great additions. I didn't partake in the free yoga but looked expertly practiced and peaceful. Highly recommend to anyone looking for a unique experience along the beach of Tulum."

"There aren’t many options to eat. The power went out for about 6 hours and there was nothing they could do about it."

"The hotel was beautiful. We stayed for 5 nights. First 3 nights we stayed in a cute little room with beach view, which I loved a lot. Later we got an upgrade to a Pent house. The staff was very helpful to do so, However it was not as beautiful as the previous one. There were lots of insects in the room, even when the windows and door were closed. I am very scared of them so it was very difficult for me to survive those 2 nights. However the experience in the hotel and with the staff was amazing. I would love to come again and stay in the same room I was staying at first. The beautiful sunrise and breezy morning. I wish I could stay there a little longer."

"All good"

"The hotel went out of business it was closed . They out is on another hotel close by"

"Pros- the property is beautiful, the rooms are comfortable and gorgeous. Breakfast is delicious. Staff is reasonably friendly. Cons- we paid $200 US extra for wristbands to be in the park. This is required with the stay.We were told if they asked at the gate, we could need another wristband per day. Aftet 2 days they dated our wristband. We decided to leave 2 days earlier instead of paying again. You NEED a car or scooter rental. The property is very far from everythimg, the walk to the gate is a long distance and taxi is expensive. We receievd very little information about the park or what the wristband offered. Whem we asked aboit the electirc shuttle, we were told some drivers might let us on them. There us lots and lots of sargasm, the beach was not usable. The rooms face each other with lots of windows, there is not much privacy. Lots of kids running around, throwing sand during dinner. We slept comfortably and ate well but left early. Do not stay on the lower level of the 2 level. It is very loud from above. "

"Muy buen hotel, excelente ubicación "