Search Hotels Near Playa Ruinas, Tulum

"My daughter and I stayed here for a week for a much needed vacation. The bungalows were cozy and the beaches were beautiful. Great location too. The food at the restaurant was decent. My favorite dish was the Tuna Wontons. Yum!! But what really stood out for me was the staff. Everyone was so nice and helpful. My daughter ended up getting sick while we were there and the staff went out of their way to help me take care of her. From running into town for me to go pick up medications, to wrapping up food from the restaurant to take back to the room for her, they went above and beyond to make sure we were taken care of. It can be pretty scary to try to care for a loved one while in a foreign country and without transportation. But they all were so helpful and supportive that I didn’t feel scared or alone during that time. Thank you all from the bottom of my heart, Alito crew! You made the whole experience a very positive one, when it definitely could have gone way differently. 10 out of 10 in my book!"

"A lovely hotel with spotless rooms and lush grounds. The staff was kind and helpful. Great location for exploring the city. I highly recommend!"

"The clean and fast check in, so welcoming. The walk to the room was beautiful. The rooftop ,garden view with private pool was spectacular. The aroma of the entire suite was matching the vibe just beautiful. Very spacious,clean, well thought out suite."

"The rooms were beautiful and very spacious! The amenities and staff were outstanding. The only notes we have, are that the beach is further away, the rooms often felt sandy from the sand surrounding the pools. They could do a better job at cleaning the rooms, though the overall experience was amazing! "

"Great"

"Lovely place, very peaceful"

"Great place and everyday I was able to see a sunrise. Highly recommended. Thanks Monica! "

"This was the most fun and unique hotel I’ve ever stayed in! The beds are really comfortable, the staff is so kind and helpful, and the location is soo gorgeous. I was a bit curious about how going outside in a private courtyard to the bathroom would work, but it was totally fine. Do remember to use bug spray."

"We loved this hotel and would definitely come back. Daily breakfast was included, the room was beautiful and spacious, and the staff was super friendly and helpful. You also can park your car for free in the underground parking garage. The only deterrents were that the walls seem thin and you can sometimes hear other guests, and the hotel plays very loud club beat music in the restaurant/pool area starting at 8:30 a.m. and lasting all day. Otherwise it was wonderful, and we will definitely return. "