Search Hotels Near Cenotes Sac Actun, Tulum

"The unit itself was good, large enough for the 4 of us and layout was perfect as it was a couple and two others who had the spare room with their own beds. I would give it a better review but there was construction going on constantly right next to the condo building which is a huge turnoff for me as I wanted to relax, hard to do with hammers and noise all day. Beach is nice but bring water shoes if you want to go into the water. Ocean water was beautifully warm and clear. Would recommend in a year or so when the construction is done. You are pretty isolated though so without a car it is going to be 550 pesos in a cab each way into town minimum. "

"Ideal quiet beach hotel. Small, personal friendly staff, lovely beach (yes, there are rocks but go to the end of the dock to avoid them), free snorkle gear and kayaks, a cenote just a 5 minute walk away for an interesting swim as well as a scenic beach bar/cafe. Restaurant in hotel next door as well as the cafe at Cielo (I recommend the coconut shrimp) especially with room service so you can eat on your beachside balcony. Be sure to get one of the 4 beachfront suites. Conviently located for viewing the ruins and cenotes either by car or taxi. "

"Fanastic Resort, excellent food - albeit expensive. "

"Staff was amazing "

"it was so funnnnn!! so worth it esp if u have kids. But next time we’re prob gonna stay at the no kids resort "

"I'd like to write a positive review, but I'm disappointed. I'm a travel agent, and I was fooled by the pretty photos and good reviews. If my clients had stayed at this resort, I'd have had to immediately find them a new place at my own expense. The only positive is that there are cenotes on the resort grounds, and if you're staying at this hotel, you don't have to pay extra to visit and swim in them, as well as a small zip line and kayaks. Buses and cars with tourists who pay for these activities arrive at the hotel territory every day. On the negative side: We arrived at almost 11 p.m., when everything was closed, it was dark and a bit scary, and we were met by a man who didn’t speak English. But he took us to our building, where we rented two rooms. When I inspected the room in the morning, I was very disappointed. There was no microwave in either room, only one room had a coffee maker, but I was shocked by the state of the refrigerator and the sink with faucet in the kitchen, dishwasher sponge. The bathroom had the same faucet, and the towels were old and stained. It smelled like an old, musty room that hadn't been lived in for a long time and hadn't been maintained. The second issue was the pool: it's never been cleaned, and no one ever swims there. The pool is beautiful and large, but it's covered in leaves and insects, and there are a lot of trees all around. No one maintains it, and it feels like the resort has been completely abandoned. There's still som"

"Overall, the resort is very beautiful and organized. It’s pleasant to simply be there with the modern design and look. However, the rooms are a bit poorly established: the bathroom did not have a fan so throughout our weekly stay, the smell was pungent. The staff was very nice and respectful, and it was very nice to have a shuttle system traveling 24/7 past all living quarters to pick up and drop off the people vacationing. We really enjoyed the events that were planned throughout our time. It was well prepared for and fantastically performed. I highly recommend this stay to others, overall it’s an amazing location with amazing service to relax and have a lot of fun "

"The location of the hotel is fantastic. Staff were all helpful and pleasant. The hotel is quiet and peaceful. Our room could have used some basic maintenance- there were small holes in the wall and mold. Each time our room was tended to something was left behind (I.e., cleaning supplies in shower, dust rag on our dresser, bedding on chair). Would we stay agai"

"Loved our stay because it was such an incredible overall experience!!! The staff was fantastic and beyond helpful!"