Search Hotels Near Cenotes Sac Actun, Tulum

"Very friendly staff. Would definitely go again. "

"Everything was great!"

"Carlos and Victoria in Preferred Club was amazing!!! Definitely will be back to enjoy their services again."

"Great place to relax and enjoy. Hospitality and very helpfull with infomation. Definitely a place i would stay at again."

"Property location is greant "

"Amazing "

"We had such a wonderful, personal, and unforgettable experience at this hotel. From the moment my sisters and I arrived, we were warmly welcomed in the lobby. Despite our last-minute request, the staff graciously accommodated us for the temazcal experience — something we will never forget. Pedro, the hotel manager, went above and beyond to make sure everything ran smoothly for us. He worked hard to fit us into the temazcal ceremony and helped coordinate taxis for our last-minute requests. His kindness and effort made a big difference in our stay. Our shaman, Miguel, was incredibly thoughtful and made us feel safe and supported throughout the entire ceremony. He took his time to explain the process and guided us through a deeply spiritual and healing journey. A highlight of our stay was the food. Chef Adam E. curated and prepared the most delicious meals for us on both nights. He even came to our table to share how each dish was made, adding such a personal and thoughtful touch to our dining experience. We also loved staying in the bungalow — a magical setting where we could see fireflies dancing around the room through the glass walls. Surrounded by jungle sounds and nature, it truly felt like an escape into a serene, hidden paradise. This trip was special in every way, and we’re so grateful for the memories we made here."

"It was a great place to relax. Service and the people were excellent . Super friendly and helpful. Food was great too and the chef was very talented I tried the temezcal was a cool experience. "

"This is easily one of the best experiences I have had at a hotel. The owners and staff are the kindest people and made our stay one of the most memorable and special trips for our family. We can’t recommend going here enough! We will be back. Quiet, Clean, adventures in nature, bike trails, food and yoga were all amazing! "