Search Hotels in Playacar Zona Hotelera, Playa del Carmen

"The hotel was very nice. The staff super friendy and helpful. The rooms were always clean, as well as other areas of the resort. The buffet had a wide variety of foods. The spa was also super nice. Overall an excellent stay!!"

"-The room described on Expedia wasn’t the same size room in person. -food substitutes in restaurants such as sakuras were non existent -loud noise in mornings from construction when trying to sleep -tv is in Spanish. No English channels -Room service for Privilege members wasn’t sufficient"

"Could use more bar services. And snack shacks"

"Honestamente me encantó este resort más que nada por la gente que trabaja ahí en el desayuno había un hombre que se llama Lorenzo y me hacía el día todas las mañanas y siento que gracias a él me sentía más cómodo por seguro el servicio fue excelente la gente siempre es muy amable"

"My first time to this hotel/location and I can definitely say I will be back ! I loved the closeness of 5th Avenue and all it has to offer. The north beach was my favorite in the morning, and then the pool in the afternoon. The tireless efforts to remove the sargassum was amazing. The event staff was wonderful to interact with.. as was all the other staff members. So helpful and very kind. The specialty restaurants offered delicious foods, and I could always find something at the buffet I enjoyed. I was offered an upgrade to my room at arrival as it was off season, and I can honestly say it was the best decision to have that beautiful room and view! With all good fortune , I will be back next year! And bring more friends!"

"This was my first inclusive resort and I'm so glad I chose Hyatt Vivid. The staff was wonderful. I wish I could remember the name, but I can't. I went solo for my birthday. I had a mishap or misunderstanding, but Cristina, the manager, was the best and she was able to call and talk me through what happened. Now the seaweed at the beach was a lot which is natural for my understanding.i will visit again and I will be telling all my coworkers to stay here .I will be back again. Thank you for everything."

"A blast of a place with a fun and attentive staff. Food is above average (Asian more than legit) and the pool bar is all I need in my life!"

"Beautiful location, beautiful beach. Wonderful food. Staff was so helpful."

"The only concern for us was the seaweed on the beach but not much they can do about that. We have an amazing trip. People were fantastic!"