Search Palaces in Playa del Carmen

"We stayed at Grand Sunset Princess Resort and overall had a great family experience. The property is very large, so expect a lot of walking, but the grounds are beautiful and spacious. The staff were friendly, welcoming, and quick to assist with any needs, including room issues and food allergies. Daily themed dining and nightly entertainment kept things fun. Food was decent overall—Mexican tacos and ceviche were the highlights. Some restaurants were closed, and the twin resort is still under construction. Reservations are required through the app or concierge. The beach had sargassum during our stay, and red flags were up. The water can be rocky near shore, so swim shoes are recommended. Sand quality isn’t ideal for building sandcastles. Pools were plentiful, though the kids’ splash features weren’t running. Rooms were clean, spacious, and beautiful, but had a noticeable damp smell that affected our clothes. Extras included shuttle service to Quinta Avenida (~$5), on-site photographers ($20/photo), and reasonably priced excursions. Overall, despite a few drawbacks, our family had a wonderful time and would consider coming back "

"Upgrade my room and got the Royal VIP Loved it "

"The location was convenient to the beach. Everything was in walking distance and # 1 no kids great vibe and I really enjoyed myself on the roof top. "

"We just got back from a 5 day stay at Secrets Impressions. This place is really impressive with all of the quality pools and flora for whatever setting you want. Music at the main pool & bar, quiet settings if you want that, a lagoon pool that makes you feel like you're in a secluded cove of the islands. Great food at all restaurants! We would go back and wish we booked for longer. Thx Secrets!"

"First of all, it actually isn't the Grand Riveria Princess the Grand Riveria Princess is under construction. Here are the CONS in no particular order. Slippers and robes .... tiny. Fire it was, a seaweed smell, turned out to be sewage. Gross. Right next to the privilege section. People trying to sell us ad ons everywhere. They would keep asking if my daughter and I were a couple wanting romantic dinners and massages...gross. Plunge pool in the room needed a better filter. Lots of things floating in there. The bathtub was completely not connected to the floor and was loose.You could wobble it. There is no shelf in the shower to put soap or anything on and there are only two small trash cans in the room and two small tables small, meaning like twelve inches in diameter. Every time we needed to do something with our luggage.It was like we had to be Sherlock Holmes to figure out what they wanted us to do with our luggage.All we wanted to do is just take it to our room and take it from our room. People were having actual sex in public. Pointed it out to staff...I did not follow up on that. There is no place for new arrivals to wait or for people who are leaving to wait.So everyone is just kinda wandering around like zombies and the lobby. Arrival, if you're staying in the resort park, that is now closed is very clunky and awkward, and they don't really tell you what to do.You kind of have to figure it out. PROS. Lots of pool locations quiet or loud. "

"Ocean Riviera Paradise Resort was an absolute pleasure to stay at the room was amazing all in all just a great experience with friendly staff definitely coming back "

"Loved this resort! "

"Several days there were no lounge chairs available by any of the pools. So, we couldn't enjoy the pools."

"Clean room"