Search Palaces in Playa del Carmen

"Cool place. Nice rooms! Not much negative about this hotel. Only thing I would recommend if you have physical limits or don't do stairs well after drinking the stairs could be a problem. They are steeper than average. This was a great stay and cool place."

"Great hotel! The room was clean a quiet. People are friendly and helpful. I will stay again next time. Definitely recommend!"

"Staff was great, rooms great, all around great place to stay , will definitely be back…"

"Excellent hotel, friendly staff, and close to everything"

"Great place to stay, friendly staff, and very close location to 5th ave and Playa Mamita Beach."

"The staff and food were amazing"

"The outdoor pool staff was amazing!!"

"Nice hotel, staff members are very nice and helpful, perfect hotel to stay if you wanna go out and enjoy more places around"

"The stay was excellent, great service, great food and very clean!"

"The staff were great, amazing and very welcoming. We had an awful experience with another hotel nearby and Serenity welcomed us and provided reassurance when needed! Highly recommend!!"

"Property was clean and well Kept, staff was amazing and the beach was next level"

"I like the room was spacious and good the staff some of them were good and pleasant but two of them at the reception were rude unhelpful"