Search Hotels in Colonos Cuzamil, Cozumel

"Everything there was 5 stars across the board"

"As avid travelers, we can appreciate a great experience. This was hands down the best all-inclusive we have ever been to. Everything was spotless, the service was impeccable and the staff was super friendly: Omar, Miguel, Anturo, Joanna, Pedro, Carmen, Gabriella, to name a few. The restaurants and servers were all fantastic. Seriously didn’t have one bad meal nor one bad server. They are attentive and want to make great memories for you. Already planning to be back."

"Me gustó mucho lo limpia que estaba la propiedad, así como el mantenimiento que se nota le dan. La habitación muy bonita y con gran variedad de amenidades, tiene varios lugares bonitos para tomarse fotos, la comida en todos los restaurantes muy buena. Elegí este hotel para celebrar mi luna de miel y pudo ser una excelente experiencia lo único que lo arruinó fue el servicio de las personas en restaurantes, los host no te hacen sentir nada bienvenidos, no te saludan, no te sonríen, ni te voltean a ver, a los meseros los tienes que estar buscando para que te atiendan, no se acercan a preguntar cómo va todo y parece que les molesta que les pidas algo, que desagradable experiencia. Meseros como Vicente, zury los chicos del restaurante japonés muy bien, así como los recepcionistas y camaristas. Ojalá puedan capacitar a su personal y que traten a todos los clientes por igual, y recordarles que sonreír y ser amables es gratis."

"Resort is very updated and well kept-very nice and helpful staff, very clean and beautiful the only negative, which was no fault of the hotels, was the seaweed! it stunk so bad we didnt use the balcony we upgraded t, nor did we want to go to the bar because of the smell "

"Reservation first the restaurant"

"Had a great clean room all week staff was always helpful and nice ocean view exceptional from the adults only pool Great Vacation"

"This Hotel is amazing for families, if you are traveling with your kids, THIS is the place to go! food was very very good, lots of activities for kids, room was espacious and nice and clean. beach was beautiful. we LOVED IT!!"

"The Hyatt Vivid Playa Del Carmen is a great property. The rooms were big and clean. We even had a jacuzzi in our room. The pools were great and the activities were fun. The staff were all friendly and willing to help. There were plenty of restaurants to choose from, and the food was good."

"Great food, perfect location, staff had great attention to detail. Pools are clean, the entire property was very clean. beach view was fantastic. 5th Ave is a block away. "