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Top Playa del Carmen Hotel Reviews
Wyndham Alltra Playa del Carmen Adults Only All Inclusive
10/10 Excellent
"The service was excellent, and the staff were very kind. Everything was good; the food, drinks, and amenities were all perfect."
Occidental at Xcaret Destination - All Inclusive
10/10 Excellent
"Really enjoyed this Resort! So much to see it was quiet.. The staff were pretty good. Only downfall was some of the buffet items . But overall a good place to go!"
Valentin Imperial Rivera Maya All Inclusive - Adults Only
10/10 Excellent
"Eveything was amazing! Recommend the Dunas to anyone that want a romantic getaway"
Meliora By Bunik
8/10 Good
"room was spotless and cleaners came every day. The room itself was nice and had all the equipment available in the kitchen. Shower was poor and eventually water completely stopped and had to change room. Shower not much better in that one. Pool is not bad, however gym is not good and spa section of pool not working. Wifi is slow but ok. Location is good."
Hotel Xcaret Mexico - All Parks / All Fun Inclusive - All inclusive
10/10 Excellent
"Paradise"
Hotel Xcaret Arte - All Parks / All Fun Inclusive, Adults Only - All inclusive
10/10 Excellent
"El mejor hotel de México"
Sandos Caracol Nature Resort & Water Park All Inclusive
10/10 Excellent
"We were three families in three rooms. We each had a penthouse room. We would all return to this resort. We had one problem and high spots: Problem: Family penthouse room had two A/C units that barely kept the room below 80F/27C. Staff couldn’t repair the A/C units so one family had to change rooms. High spots: 1) Hector at the El Templo restaurant is a good cook and entertainer. Worked hard to keep everyone engaged while he cooked up a tasty meal. 2) Fanny, Rafael and Kevin helped make our son’s birthday celebration exceptional and a very memorable event. 3) Jorge the bellman somehow remembered us and in which building we were staying. He is a hard worker, friendly and a friend. 4) The concierge team - they smoothed out some minor issues with our reservations and other issues. Made minor problems, non-problems. 5) Our room was kept clean, tidy and the minibar was stocked daily. Some helpful notes: 1) Be careful what you leave on the balconies. This is an eco resort and the monkeys are curious. Similarly, the coates (Mexican raccoons) will go through your belongings if you have food in them. 2) All the staff, from groundskeepers to housekeepers to wait staff were friendly and helpful. 3) In several areas, the buffet out shown the specialty restaurants. Skip the buffet lines for breakfast and go to La Toscana. 4) The evening shows are nice. Get there early for a good seat. The Friday evening street market is nice, too, with good street food."
Grand Riviera Princess - All Inclusive
10/10 Excellent
"Five-Star Family Vacation Experience! Our family had the most amazing stay at this resort! The rooms were absolutely spotless, and the layout was perfect for traveling with kids. What We Loved: The Water Park & Pool: The kids' water park is incredible and kept them entertained for hours. The swim-up bar was a major highlight for the adults! The Food: The buffet offered excellent food with plenty of variety. Most of the reservation-only restaurants served outstanding meals (though we found the French restaurant to be just okay compared to how amazing the others were).The Entertainment: The nightly live shows and music were spectacular. They put on high-quality entertainment every single night that our whole family loved. Special Thanks to the Incredible Staff: The warm welcome we received from the staff truly made our trip unforgettable. We want to give a special shout-out to: Kids Club: Betty, Ale, Adri, Ruben, and Kinyi (the DJ)—thank you for keeping the kids so happy and engaged! Front Desk: Wilson, thank you for your wonderful assistance. Lobby: David and Samuel, thank you for always greeting us with a smile and a happy attitude. We highly recommend this resort for any family looking for a clean, fun, and welcoming vacation! Best regards, Solomon, Fnan, and Matias (from Los Angeles)"
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