Search Hotels with Waterpark in Playa del Carmen

"So this may be a bit long. First, the resort was spotless. I’ve never been in a cleaner one. There were lots of options for food but Bella was our hands down fav! It had many more menu selections than the other restaurants did. The steakhouse really needs to add fries to their menu as a side for their really good steaks and cheeseburgers. The sushi place was awesome too! And loads of options for the buffet - breakfasts were amazing. But what really impressed us here was the staff. I’ve never stayed anywhere where the staff catered to you like they did here. They were incredibly friendly and helpful with an outstanding work ethic! Their customer service skills are truly above reproach! "

"We really enjoyed the newly renovated rooms. Only suggestion would be that the showers have somewhere other than the floor to put bath products. They needed to have a shelf in the bathroom. The property was clean and the staff was very friendly. We really enjoyed our time and would go back. In the future we would like to be able to reserve our restaurants in advance we couldn't do that in advance because we didn't have our room number to do it online prior to arrival. We had to eat at the buffett most days since the reservations were mostly booked up before our arrival."

"The family suite was a great room for a stay with children. The murphy beds were comfortable enough for the kids and the king bed was great for the parents. The staff were great, juan the server at Los Moreales was great offering the best service we experienced. Geo and Danna at the kids club became quick staples to the kids trip always offering some diverse activities when a break was needed from the pool and beach. The staff was always welcoming and never felt pushy or rude. They were genuinely interested in making our stay enjoyable. The food was great, especially the restaurants with reservations, the buffet was solid and themed every night... all around a fantastic resort. Highly recommend it, will be back! "