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HM Playa del Carmen

4.0 star property
Hotel with free valet parking, a short walk to Quinta Avenida

Choose dates to view prices

Photo gallery for HM Playa del Carmen

Outdoor pool, pool loungers
Daily buffet breakfast (MXN 300 per person)
Lobby sitting area
Junior Suite with terrace and city view | Terrace/patio
Reception
HM Playa del Carmen, steps from Quinta Avenida, offers a peaceful retreat with a poolside bar and sunny loungers. Relax in the garden, sip drinks on the rooftop terrace, and enjoy free in-room WiFi. Helpful staff provides dry cleaning and concierge services.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
The current price is ₹6,570
₹8,195 total
includes taxes & fees
19 Oct - 20 Oct

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Room options

Check availability for these dates

Tonight
Oct 7 - Oct 8
Check availability for tonight Oct 7 - Oct 8
Tomorrow
Oct 8 - Oct 9
Check availability for tomorrow Oct 8 - Oct 9
Available filters for rooms
Showing 17 of 17 rooms

View all photos for Room Standard

1 bedroom, in-room safe, laptop workspace, soundproofing

Room Standard

  • 301 sq ft
  • Sleeps 1

View all photos for Room Standard

1 bedroom, in-room safe, laptop workspace, soundproofing

Room Standard

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • Sleeps 2

View all photos for Room Standard

1 bedroom, in-room safe, laptop workspace, soundproofing

Room Standard

  • 301 sq ft
  • Sleeps 3

View all photos for Room Standard

1 bedroom, in-room safe, laptop workspace, soundproofing

Room Standard

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 4

View all photos for Room Standard

1 bedroom, in-room safe, laptop workspace, soundproofing

Room Standard

  • 301 sq ft
  • Sleeps 3

View all photos for Room Standard

1 bedroom, in-room safe, laptop workspace, soundproofing

Room Standard

  • 301 sq ft
  • Sleeps 4

View all photos for Room Standard

1 bedroom, in-room safe, laptop workspace, soundproofing

Room Standard

  • 301 sq ft
  • Sleeps 4

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, laptop workspace, soundproofing

Standard Double Room

8.8 out of 10
Excellent
(29 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Plasma TV
Ceiling fan
Separate bedroom
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room Single Use

Double Room Single Use | 1 bedroom, in-room safe, laptop workspace, soundproofing

Double Room Single Use

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Plasma TV
Ceiling fan
Separate bedroom
  • 301 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite with terrace and city view

Junior Suite with terrace and city view | 1 bedroom, in-room safe, laptop workspace, soundproofing

Junior Suite with terrace and city view

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Plasma TV
  • 377 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Double Room Standard

1 bedroom, in-room safe, laptop workspace, soundproofing

Double Room Standard

  • 301 sq ft
  • Sleeps 2

View all photos for Double Room Standard with Street View

1 bedroom, in-room safe, laptop workspace, soundproofing

Double Room Standard with Street View

  • 301 sq ft
  • Sleeps 2

View all photos for Suite Junior

1 bedroom, in-room safe, laptop workspace, soundproofing

Suite Junior

  • 376 sq ft
  • Sleeps 2

View all photos for Suite Junior with Street View

1 bedroom, in-room safe, laptop workspace, soundproofing

Suite Junior with Street View

  • 430 sq ft
  • Sleeps 2

View all photos for Junior Suite

Junior Suite | 1 bedroom, in-room safe, laptop workspace, soundproofing

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Plasma TV
Ceiling fan
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double room with balcony

Double room with balcony | 1 bedroom, in-room safe, laptop workspace, soundproofing

Double room with balcony

8.4 out of 10
Very good
(8 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Plasma TV
Ceiling fan
  • 258 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Double room with terrace and city view

Double room with terrace and city view | View from room

Double room with terrace and city view

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Plasma TV
Ceiling fan
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

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About the area

Map
Avenida Constituyentes 180, Entre calles 15 Norte y 20 Norte, Playa del Carmen, QROO, 77720

What's nearby

  • Quinta Avenida - 9 min walk - 0.8 km
  • Playa del Carmen Main Beach - 11 min walk - 1.0 km
  • Mamitas Beach - 14 min walk - 1.2 km
  • Playa del Carmen Maritime Terminal - 19 min walk - 1.7 km
  • Playacar Beach - 19 min walk - 1.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

Restaurants

  • ‪El Fogón - ‬1 min walk
  • ‪Vips Constituyentes - ‬2 min walk
  • ‪Don Sirloin - ‬2 min walk
  • ‪El Nativo - ‬1 min walk
  • ‪La Ceiba de la 30 - ‬1 min walk

About this property

HM Playa del Carmen

Upscale hotel near Quinta Avenida
Close to Playa del Carmen Main Beach and Mamitas Beach, HM Playa del Carmen provides a poolside bar, a terrace and a garden. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also find perks such as:
  • An outdoor pool, along with sunloungers
  • Free valet parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and concierge services
  • A 24-hour front desk, luggage storage and tour/ticket information
  • Guest reviews speak highly of the helpful staff and location
Room features
All 91 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and desk chairs.
Extra amenities include:
  • Heating and ceiling fans
  • Bathrooms with showers and free toiletries
  • 50-cm plasma TVs with cable channels
  • Fridges, free infant beds and daily housekeeping

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  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 1,008 reviews
The price is ₹5,293
₹6,827 total
includes taxes & fees
8 Oct - 9 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free secured valet parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 300 for adults and MXN 150 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • Upper floors accessible by stairs only

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 50-cm plasma TV with cable channels

Food and drink

  • Refrigerator
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk chair
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 300 for adults and from MXN 150 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

HM Playa Carmen Hotel
HM Playa Carmen
HM Playa del Carmen Hotel
HM Playa del Carmen Playa del Carmen
HM Playa del Carmen Hotel Playa del Carmen

Frequently asked questions

Does HM Playa del Carmen have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at HM Playa del Carmen?

As of 7 Oct 2025, prices found for a 1-night stay for 2 adults at HM Playa del Carmen on 19 Oct 2025 start from ₹6,570.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is HM Playa del Carmen pet-friendly?

No, pets are not allowed at this property.

How much is parking at HM Playa del Carmen?

Valet parking is free at this property.

What time is check-in at HM Playa del Carmen?

Check-in start time: 3 PM; check-in end time: 11:00 AM.

What time is check-out at HM Playa del Carmen?

Checkout is at noon.

Does HM Playa del Carmen provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is HM Playa del Carmen located?

Located in Gonzalo Guerrero, this hotel is within a 10-minute walk of Quinta Alegría Shopping Mall and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 15 minutes.

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HM Playa del Carmen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 610 out of 1000 reviews
Rating 8 - Good. 289 out of 1000 reviews
Rating 6 - Okay. 62 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta genial la decoracion en general
Stayed 1 night in Sep 2025

10/10 Excellent

Jovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome , great bar staff .
Stayed 5 nights in Sep 2025

10/10 Excellent

Froila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the location.
Stayed 1 night in Jul 2025

8/10 Good

Scarlett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien con mi estadia, la única exepción fue que no hubo agua caliente en la regadera, a pesar que lo reporté en recepción.
Stayed 1 night in Sep 2025

10/10 Excellent

kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, beautiful pool, perfect drinks, gorgeous room
Stayed 1 night in Mar 2025

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the hotel was very nice.
Stayed 4 nights in Dec 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Few blocks from 5th ave

Great location and friendly staff.
Stayed 8 nights in Feb 2025

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendo fortemente!!

Amamos o HM! Quartos grandes, cama enorme, chuveiro forte, excelentes opções de café e atendimento extremamente cordial!
Entrada
Quarto
Banheiro
Café
Stayed 4 nights in May 2025

8/10 Good

Carmen S

Liked: Cleanliness, amenities, property conditions & facilities
Hotel de boa localização, bem próximo à 5a avenida. Muito boa estrutura. Atendente deveria ter mais de um idioma para se comunicar.
Stayed 7 nights in Jun 2025

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable para descansar, buenos servicios y excelente ubicación.
Stayed 1 night in Jan 2025

10/10 Excellent

Moises Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at this property was lovely. It was quite and calm. The pool was great. Very walkable to the strip of playa del carmen. The only thing were the beds and pillows a little stiff. Overall everything was great and had a good time stay here.
Stayed 6 nights in Jun 2025

10/10 Excellent

Francisco

Liked: Cleanliness, property conditions & facilities
People at the facility was excellent and the room was super clean in my 8 days in there. Food was great. I didnt like the partking place but the service was really nice.
Stayed 8 nights in May 2025

6/10 Okay

Marcos

razoável

O hotel é razoável, o que tem de bom é que fica perto da quinta avenida
Stayed 4 nights in Mar 2025

10/10 Excellent

Zuleyka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast!
Stayed 3 nights in Dec 2024

8/10 Good

Luda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very close to the shopping area.
Stayed 3 nights in Dec 2024

10/10 Excellent

Charitsa

Liked: Cleanliness, amenities, property conditions & facilities
Unique, quiet and very closed to everything
Stayed 6 nights in May 2025

8/10 Good

melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While pricey, this hotel offers a tranquil haven from the hustle of Playa. Great location and a really lovely hotel with pool and well priced happy hour !
Stayed 3 nights in Jan 2025

10/10 Excellent

Nora Nelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Regresaría sin dudarlo, me encantó !!!

Increíble !!! Excelente servicio e instalaciones
Stayed 3 nights in Mar 2025

10/10 Excellent

Malin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Supernöjd familj på 4

Vi spenderade några fina dagar på hotellet som var ett utmärkt alternativ för oss som familj. Lugnt med pool och jättebra service. Fantastiskt god frukost.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel hôtel et personnel très accueillant. J’y retournerais sans hésitation!
Stayed 7 nights in Apr 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
We had a fantastic stay at HM Playa del Carmen! This beautiful boutique hotel is close to the main road, beach, and ferry, making it easy to explore. The well-maintained pool and poolside bar were perfect for relaxing with great drinks and snacks. Plus, the convenient and secure parking space, ideal for those travelling by car, and the attentive staff made our experience even better!
Stayed 3 nights in Mar 2025

6/10 Okay

Hok Fei

Liked: Cleanliness, amenities
It’s walkable and convenient to shop and eat.
Stayed 3 nights in Dec 2024

10/10 Excellent

mary claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would come back

This is a very nice hotel. They have a pool bar and restaurant you can eat all your meals there if you so please. The staff are super nice and the facilities are beautiful. It’s in a great location honestly, if you’re into hotels, this is a fantastic spot in Playa.
Stayed 8 nights in Feb 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly hotel beautiful hotel totally worth it
Stayed 5 nights in Sep 2024

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 4 nights in Dec 2024

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