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Iberostar Selection Paraiso Maya All Inclusive

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On the beach, white sand, sun-loungers, beach umbrellas
Exterior
Free minibar, in-room safe, desk, laptop workspace
10 restaurants, lunch, dinner served; international cuisine
Reception

Overview of Iberostar Selection Paraiso Maya All Inclusive

VIP Access

Iberostar Selection Paraiso Maya All Inclusive

4.5 star property
8.6 out of 10 Excellent
8.6/10 Excellent

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • All-inclusive
  • Parking included
  • Free WiFi
Map
Chetumal Puerto Juárez, Km. 309, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationPlaya Paraiso Golf Course12 min walk
  • Popular LocationEl Manglar Golf Course6 min drive
  • Popular LocationParadise Beach18 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)36 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

About this area

Playa del Carmen

Located in Playa del Carmen, Iberostar Selection Paraiso Maya All Inclusive is near the airport and on the beach. Shoppers can check out Quinta Avenida, while everyone can enjoy the natural beauty of Maroma Beach and Playa del Carmen Main Beach. Looking to enjoy an event or a game while in town? See what's happening at Mario Villanueva Stadium Madrid or El Rey Polo Country Club. Discover the area's water adventures with nearby scuba diving, or enjoy the great outdoors with ecotours.
Visit our Playa del Carmen travel guideOpens in a new window
View more Aparthotels in Playa del CarmenOpens in a new window
Map

What's nearby

  • Playa Paraiso Golf Course - 12 min walk
  • El Manglar Golf Course - 6 min drive
  • Tres Rios Ecopark - 12 min drive
  • Paradise Beach - 18 min drive
  • Maroma Beach - 20 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 36 min drive

Restaurants

  • Cena Trattoria By el Faro - 10 min drive
  • La Laguna - 1 min walk
  • Restaurante la Plaza - 1 min drive
  • Restaurante el Tapatío - 10 min walk
  • Lobby Bar Acuarium - 1 min walk

About this property

Iberostar Selection Paraiso Maya All Inclusive

Upscale aparthotel on the beach, with 5 outdoor swimming pools
Spend the day relaxing at the beach, practising your swing on Iberostar Selection Paraiso Maya All Inclusive's golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the aparthotel's 10 restaurants. Each apartment boasts a jetted tub and offers free WiFi and free minibar items. For a bit of entertainment, guests will find a TV with cable channels and a DVD player, and other amenities include a furnished balcony and room service.
Iberostar Selection Paraiso Maya All Inclusive offers 434 air-conditioned accommodations with DVD players and free minibar items. Rooms open to furnished balconies. Televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a jetted bath and a rainfall showerhead, complimentary toiletries and hairdryers.

This Playa del Carmen aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the water park with a lazy river. 5 outdoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Sensations has 25 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

All-inclusive details

This aparthotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
In-room minibar (some restrictions)

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA), Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Beach

  • On the beach
  • Beach massages
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels

Pool/Spa

  • 5 outdoor pools
  • Umbrellas
  • Sunloungers
  • 2 hot tubs
  • Sauna
  • Steam room
  • Massages
  • Spa services
  • 25 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Body wraps
  • Couples treatment room(s)
  • Swedish massages
  • Body treatments
  • Hydrotherapy
  • Body scrubs
  • Facials
  • Outdoor treatment area

Internet

  • Free WiFi

Parking and transport

  • Free covered self-parking on site
  • Free valet parking on site

Family friendly

  • Children stay for free (see details)
  • Free supervised childcare
  • Free children's club
  • Children's pool
  • Playground

Restaurants on site

  • La Pagoda
  • El Fogon
  • La Marina
  • Gourmet L'Etoile
  • El Rancho

Food and drink

  • Coffee/tea maker
  • Water dispenser

Dining

  • Free buffet breakfast available daily 7:00 AM–11:30 AM
  • 10 restaurants and 2 coffee shops
  • 7 bars/lounges, 1 beach bar and 1 poolside bar
  • Stocked minibar (free)
  • Snack bar/deli
  • Room service available

Bedrooms

  • Bed sheets provided

Bathroom

  • 1 bathroom
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable service
  • Pool or billiards table
  • DVD player
  • Pay films

Outdoor areas

  • Furnished balcony
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Business centre
  • Laptop workspace
  • Conference space

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Golf clubhouse

Location highlights

  • Near the ocean
  • Near the sea
  • On the waterfront
  • Near the airport

Things to do

  • 18 holes of golf
  • Health club
  • Nightclub
  • Free water park access
  • Fitness facilities nearby
  • Lazy river
  • Golf clubs
  • Golf privileges
  • Windsurfing on site
  • Shopping centre on site
  • Snorkelling on site
  • Yoga classes on site
  • Aerobics classes on site
  • Beach yoga on site
  • Beach volleyball on site
  • Tennis on site
  • Golf course on site
  • Pilates classes on site
  • Golf nearby
  • Scuba diving nearby
  • Theme parks nearby
  • Ecotours nearby

General

  • 434 rooms
  • 3 floors
  • Romance packages available
  • Recycling
  • Eco-friendly cleaning products provided

Similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 31.12 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Iberostar Paraiso Maya
Iberostar Maya Paraiso
Iberostar Paraiso Maya
Iberostar Paraiso Maya All Inclusive
Iberostar Paraiso Maya All Inclusive Playa del Carmen
Iberostar Paraiso Maya Playa del Carmen
Maya Iberostar
Paraiso Maya
Iberostar Paraiso Maya Hotel Playa Paraiso
Iberostar Paraiso Maya Playa Paraiso, Riviera Maya, Mexico
Iberostar Riviera Maya
Iberostar Paraiso Maya All Inclusive All-inclusive property
Iberostar Selection Paraíso Maya All Inclusive Playa del Carmen
Iberostar Selection Paraiso Maya All Inclusive Playa del Carmen
Iberostar Paraiso Maya All Inclusive
Iberostar Selection Paraíso Maya All Inclusive

Frequently asked questions

Does Iberostar Selection Paraiso Maya All Inclusive have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

How much does it cost to stay at Iberostar Selection Paraiso Maya All Inclusive?

As of 31 May 2023, prices found for a 1-night stay for 2 adults at Iberostar Selection Paraiso Maya All Inclusive on 9 Jun 2023 start from ₹37,563.64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Iberostar Selection Paraiso Maya All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Iberostar Selection Paraiso Maya All Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Iberostar Selection Paraiso Maya All Inclusive?

Check-in is from 3 PM - midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Iberostar Selection Paraiso Maya All Inclusive?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Iberostar Selection Paraiso Maya All Inclusive?

Yes, the property is all-inclusive.

Where is Iberostar Selection Paraiso Maya All Inclusive located?

Nestled on the beach, this Playa del Carmen aparthotel is within 1 mi (2 km) of Paradise Beach and Maroma Beach. Playa Paraiso Golf Course and El Manglar Golf Course are also within 3 miles (5 km).

Iberostar Selection Paraiso Maya All Inclusive Reviews

Iberostar Selection Paraiso Maya All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 562 out of 1006 reviews" "
" "10 - Excellent 56%
Rating 8 - Good. 276 out of 1006 reviews" "
" "8 - Good 27%
Rating 6 - Okay. 98 out of 1006 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 49 out of 1006 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 21 out of 1006 reviews" "
" "2 - Terrible 2%

9.1/10

Cleanliness

9.0/10

Staff & service

8.7/10

Amenities

8.7/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

4/10 Poor

Daniel

Disliked: Amenities
Stayed 7 nights in May 2023

10/10 Excellent

Lupita

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff
Stayed 4 nights in May 2023

10/10 Excellent

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in May 2023

6/10 Okay

Alyssa Lagimoniere

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely time at Iberostar!! The rooms and resort were beautiful and very clean. We felt as if the service could have been a little better - we had to sit at restaurants for long periods of time and restaurant availability during the day wasn't great. Most of the staff was fantastic but we did run into a few staff members that were less helpful - one of them called us an a**hole in Spanish under his breath because we were in a rush at one point and didn't have time to chat with him about promotions and what not which was a little off-putting. Additionally, my husband went golfing one day and we were told we had resort credits to use - apparently because we didn't get a physical copy of the coupon upon check-in, he couldn't get the discount but they assured him that at checkout if we told them the situation they would credit us back - they did not and wouldn't work with us. Overall, a good experience but would likely not return to this resort simply due to the staff.
Stayed 4 nights in May 2023

8/10 Good

Olena

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We loved everything EXCEPT FOOD! Beautiful property, clean beach, lots of activities and places to have fun with kids, friendly staff. And all of this gets ruined by the food quality. The selection of food is big enough; however, it doesn't taste good. And I am not a picky person at all. Other then that we enjoyed our vacation and even slimmed down a little bit )
Stayed 8 nights in Apr 2023

8/10 Good

Jorge

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient and safe. All in one location. Staff very polite but not clear in giving information and directions.
Stayed 3 nights in May 2023

10/10 Excellent

Roma

Stayed 7 nights in Apr 2023

10/10 Excellent

Elaine Katherine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities