Search Green Hotels in Playa del Carmen

"Everybody had great customer service and the hotel was very clean. "

"The place is amazing, perfect for a family trip with our toddler. The whole place is clean and the service all around is amazing from the entrance, to the pool area, to the spa. The Spa by the way is a must try, we tried the couples massage and we recommend 110%. The food is amazing, all the restaurants are great and the drinks are also great, by the way their coffee and their coffee stand is amazing. The only thing I didnt love are the covers on the beds, nothing wrong with them in general I usually jus tlike heavier blankets, hubby and kid didnt mind them at all and they slept great, me not so much, would deifnitely ask for newer comforter. "

"Really enjoyed my stay here. I booked a swim out room, and thankful I did. Was nice waking up every morning and having the ability to jump right into the pool. Room itself was very spacious. Bed was comfortable, and the furniture was simple, but worked. Didn't feel trendy or dated. I dined at the 2 of the restaurants and did the buffet. I've read a lot of complaints about the food, and honestly, nothing I had was bad. On the same note, nothing also really stood out. I used the room service feature, and the wait time was about 45 minutes, so please keep that in mind if you are famished. Staff were professional and courteous. I went in the season of sea weed, so the beach was not accessible (I travel to Mexico often, so this is not a surprise to me. Please research when this happens so you are not caught off guard by it). I have only 2 minor complaints. The first, is I am an early riser. So I had to wait till about 730/0800 to get my swim time in as they were doing the maintenance on the pools (not dinging them for this, as this is very much a resort that has an active night life). The second is the remoteness of this location. My excursions that I booked, I was in the cab/vans a lot due to being the first one being picked up (e.g. I booked a Chichen Itza tour, and left at 0700, and got back at 2330). So if you plan to do any long excursions, look at spending the extra money and do it exclusive). I had a lot of fun and would stay here again."

"Amazing!!!"

"Super fun, we love this resort"

"The staff and everything was AMAZING! Everyone was super friendly and we had an amazing time. However, our shower would not drain which resulted in our entire bathroom floor to be flooded. And our jacuzzi didn’t work either, so just be mindful of that. Overall, I would absolutely go here again!"

"Resort was excellent for family. Plenty food options and plenty of space at pool areas. Would just recommend having more shaded areas. "

"Beautiful property and excellent service."