Mexico and Central America Beach Holidays

This is a big property with 4 pools, 2 pool bars. The food is the same in the restaurants as the buffet. It's just a matter of ambience and the dining experience or just get your own. The nighttime entertainment focuses on kids so if you want good entertainment, this isn't it. The few nights there was adult entertainment, it was okay, but they still involved the kids. It would be nice for the adults to have some type of entertainment, not involving 'baby shark'. The martini bar is amazing! The entertainment is great but ends early, again, by 8pm, it could be more adult focused and keep the adult entertainment going for the adults. You can use Santa Fe and the Baha adult resort. We went to Santa Fe, good night time entertainment, but all enclosed so it is hot with no breeze. Otherwise, very crowded and teen/young adult focused. We have stayed at the palace 4 times. This was our 20th anniversary, I put that in our reservation and also had 2 of our kids meeting us. Requested to have rooms near each other. They put us as far apart in this huge resort as possible. We ended up changing rooms on the 3rd day, since our kids were on the opposite end. They claimed we didn't request it but I have a copy of the request and they made us check out and wait about 3-4 hours before we could check in again and have our room. We probably won't go back to this resort due to the monotonous food and entertainment, but would highly recommend it! Great location, great views, convenient.

From the start the front desk Ms. Ana was great taking care of registration. The place is clean, people are great. Location is 5 min from the Marina and activities. Thank you!