Mexico Scuba Diving Holidays

Delightful place. Excellent staff and great food. Recommended.

I had a great time on this trip. I was traveling with friends and family and everyone had a great time. The hotel was shutting down for a remodel 2 days after we left, but they were operating at peak efficiency. There was no degradation in service or amenities. I have stayed at several Riu properties and the brand has consistently met or exceeded my expectations

Stayed at Sunrise and Grand, both have excellent and courteous staff. Lots of amenities that you can spend several days in the resort without getting bored. Excellent Food quality. Only thing that turned me off is the cleanliness, we checked in and the counters and tables look un-sanitized, there are glass ring marks and some parts are sticky that I have to clean it again. We have a big group and everyone of us noticed that Checking in took too long compared to other hotels considering they are a luxury resort we are expecting that checking in would be faster.

This was our third time staying at this hotel, and it continues to exceed our expectations. The staff is always friendly, welcoming, and attentive. The food is excellent with great quality and plenty of delicious options. The pool was clean and well maintained, making it a great place to relax. We have stayed at several other hotels over the years, but nothing compares to this one. The service, cleanliness, and overall experience keep bringing us back. We highly recommend this hotel and look forward to returning again!

I think the most unique thing about this property is the staff. Everyone we interacted with was so nice and helpful.it was by far the most family friendly resort we’ve been to, wish we’d discovered it earlier! There are sooooo many pools, the kids pool area was not gross and didn’t make you feel like you were giving up part of your vacation stuck in the B tier pools. Just as good and pleasant as the adult side. We did the diamond club, I think it was worth it. Our butler, Gina, was FANTASTIC. The food was better than places we’ve been that had a gourmet food experience, which was wild. Going to the buffet is usually a complete last resort for us, but here-it’s great. This is picky-but I was not impressed by the spa. Lots of price discount funny business-talking to other people-they paid a lot less for the same service AND there were a few upsale attempts during the actual service which I didn’t want to deal with since I was trying to enjoy what I’d already paid for. And relax. And this is everywhere in riviera maya right now, but there’s a lot of stinky seaweed with bugs that will bite you. We just avoided the beach. Those are the only two things I can think of that were not perfect, so that’s pretty good!

Delightful place. Excellent staff and great food. Recommended.

Stayed at Sunrise and Grand, both have excellent and courteous staff. Lots of amenities that you can spend several days in the resort without getting bored. Excellent Food quality. Only thing that turned me off is the cleanliness, we checked in and the counters and tables look un-sanitized, there are glass ring marks and some parts are sticky that I have to clean it again. We have a big group and everyone of us noticed that Checking in took too long compared to other hotels considering they are a luxury resort we are expecting that checking in would be faster.