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"Everything clean , fresh food, all the hotel personal very kind, very good attitude , i recommend the hotel riu cancun 100 %"

"This property needs a lot of upgrades. I had to have room changed because of seeing roaches on more than one occasion. The staff was wonderful. The food is not the best you will find yourself eating at outside restaurants most of your stay. "

"We really enjoyed our stay at the Occidental Cancun all-inclusive resort. The room was spacious and clean, although there was a bit of a drainage smell from the hand basin in the bathroom. Great variety for breakfast, lunch and dinner.... the choices were unbelievable. Staff couldn't have been more helpful and friendly (a quick shout out to Linda). "

"The report was beautiful and clean. The beach was amazing. However the service was very poor, so don’t expect anyone to bring you any drinks even with tips. The food was mediocre and deserts choices were very limited. Will not be returning to Riu Caribe."

"Room was clean all the time Staff is great, very friendly and warm It has entertainment options for kids Outdoor pool was a little dirty. A recommendation for improvement is offer more entertainment options, and organize better the buffet, for example provide serving zones away from main allergens, such as shellfish for example. And provide healthier food at breakfast, for example non fat dairy"

"Clean rooms , beautiful view , room service fast and with great options, restaurants with great taste and menu, sunrise walk must recommend by the beach "

"This hotel was lovely! The rooms were spacious and clean , the food was delicious with so many choices…and the staff! The absolute best. Working so hard to make our stay excellent!"

"Housekeeping excellent Toilet bowl water level too high Pool height should be 6 feet maybe 5 feet 6inches"

"This Resort was great! I mean the rooms are beautiful you get a ocean view from every room. The property was very clean, the food was good! The staff was excellent and very accommodating especially the front desk guy name Cosme!! He was so helpful and very pleasant! I give this resort a 5 stars! I will definitely book this resort again."